Zappos

Had a bad comment on my recent purchase from Zappo's. We bought a pair of original Dr. Scholls sandals. The shoes, which I would call factory seconds, were nit up to par fpr that product. After 3 weeks of use, they have done all but ruined my wifes feet. She has been using this product for 30 years and never had such poor workmanship before. The leather straps stretched and the bottom of the shoes that contact your feet appears to have not been completed in the production process. There are spots that are rough and being made of wood caused much irritation and blisters on her feet. Upon close inspection it seems as though they never finished the smoothing step. Some areas of the shoe are as though they were not sanded, leaving a surface that damaged her feet. Of course they had to be worn to find the problem and therefore they are not covered under warranty. She bought the same shoes from Northstroms and have no such problem. I am disabled and ny income does not allow for many purchases and I'm sure they would not miss my bussiness but I must say that I will not take a chance on Zappo's again. I am sorry because Zappo's is supposed to be a high quality store. I thought I would let you know we are very disappointed.

Back when I had some bucks I used to order a lot of shoes from this site.

Orders were always correct and arrived on time or before. Prices were okay

Awesome shipping and great clearance deals. I can get shoes here that I ant find anywhere! Excellent foot size chart also!

Zappos have a lof of choice. I really really want to buy, beautiful, nice and update your look with this design.

GOOD SHOPPING EXPERIENCE. ONLY PROBLEM IS SIZING, SINCE YOU CAN'T TRY THE SHOES ON BEFORE YOU BUY. THEY HAVE VERY EASY AND FREE RETURN PROCESS, HONEST AND FAIR COMPANY.

Very good service, I bought a gift product for my mother and she received it without problems and on time.

I love their products. So vary models. And up to date designs. Always in trend. Recommended place to stop by

Very comfortable, quality and lightweight shoes. I finally found what I've been looking for for a long time. Thank you!

I love this website, it is easy and simple and usually get your delivery before the date said. Perfect service.

I have purchased 6 pairs of shoes in the past 3 years from Zappos. They have never left me barefooted.

This company is on top of the game when it comes to customer service. But you would expect that since they are a sister company of amazon.

I have only used their services twice, for some sandals and one jean. Stayed very satisfied. I will now wait to see how long they will last!

Their team is helpful and friendly without fail, and everything I have ordered through the years has been perfect.

Always get high quality items at great prices and returns are VERY fast and easy. Have used them repeatedly.

Easy to use website - convenient - great product selection. Would like to see quicker restocking on sizes in popular items.

Sometimes the variety can be a little overwhelming, but overall its a good place to get your shoes on.

I often buy from them! Great return policy, free shipping both ways! Just excellent! If it's shoes - it's Zappos!

When you are looking for a "weird' size, or a often sold out style, chances are Zappos will have them... Perhaps not on sale, but available;

The men's Levi are as described on website and fit perfect. I'm glad for trying online shopping for the first time. Zappos is an excellent service

LOVE, LOVE, LOVE this site! How I wish every shopping website's like Zappos! NO HASSLE WHATSOEVER! I found out about Zappos more than 5 years ago. I've been a Zappos shopaholic eversince. I have at least 5 purchases this year from shoes to watch to skin care and its not even close to the end of year yet. I wasn't able to use the FREE returns but I'm pretty sure it wouldn't be a problem if ever I need to. Yes! They're also selling skin care and beauty products, and beddings, and watches, and fashion jewelries, and so on! I wish Zappos would also sell pet products for my 4-legged "son" and "daughter", and furnitures for my home. I like the videos of the products modeled by actual, normal people like you and me not by skinny models. I can better visualize how the product would look on me! Zappos, you did a good job, keep it up! Zappos is not a 4-star website, it's a 5-star site!

Great selection of products, quick shipping and a super return policy. One of the best site for shopping.

The customer service is so superior here that I don't even care about shopping for the best prices. I will always do business with Zappos.

I want to say thank you for your excellent service and the best attitude towards customers. And of course, the quality is just on top