ZipJob

I would recommend this service to anyone that is updating or creating their resume and cover page.

I would not recommend ZipJob for resume writing. I had two drafts and from the beginning, the process in which they used wasn't working for me – 20+ years in marketing in leadership roles and also running my own business. It appeared to be shoehorned into a template of creating a summary statement by tying together various responsibilities (which in my case didn't connect) and then pull out two random data points. I called after draft two to express my concerns. An editor reviewed and the writing did improve, however, 2/3s of it was still off. I then began emailing as you aren't able to speak with someone on the phone in the "escalation department." I was told I could receive a 10% refund, so $18.90 on $189, even though I didn't have 90% of a resume completed. I was then told I could work with a more skilled writer. I wondered why I didn't start off with such a writer? And by then, I had lost my confidence in their capabilities. I was willing to pay 1/3 or even 50% of the cost. This wasn't possible and then I was told the first draft was actually acceptable to them so I would need to document all of my feedback. I explained I've done this via the email thread with the writer. I also sent a summary to the escalation department with dates and associated activities. I also sent a picture of the last draft I had with my markups. After two weeks of battling back and forth, I chose to see this as an unfortunate and expensive lesson learned. Do not pay in advance if you don't understand the policy for dissatisfaction. For ZipJob, it states until you're satisfied and that's not what was offered.