I took out a free 30-day trial of Amazon Prime and ordered some goods for next day delivery. Nothing arrived and after 5 days Amazon admitted that they had "lost" them. After my having to chase Amazon up three times the goods were then resent and finally arrived after 1 week in total.

It is now complete rubbish. Used to be so fantastic. The awful service already starts with the new look website. All the features have gone, even the basic ones. Even my 11-old son could produce a better system. Absolutely terrible.