Really happy with this company and service. I first picked out a puppy and decided the breeder was a little shady so I wanted to back out but I had already paid and asked for a voucher so I could look at other pups. The service recovery here was phenomenal and everyone I spoke to were polite and customer oriented. I called them constantly impatient about my voucher, spoke to multiple people, and they all made sure to help me with whatever questions or concerns I had while being extremely patient with me. Once I had my voucher I chose an adorable corgi pup. He was 11 weeks old when I received him. He's already made friends with both my older, grumpy Maltese, and my younger excitable Golden Retriever. The delivery wait was totally worth it. I've had him for over a week now and he is seriously the cuddliest and most well behaved puppy I've ever had. He already knew the name I chose for him and was already peepad-trained!
Hey Amber, thank you so much for the kind words. There are sometimes bumps in the road but we truly do try our best to smooth them over. We do so appreciate your patience and understanding and continuing to work with us to get you your amazing pup! Thanks again for choosing and trusting Pawrade!