Cheryl M.

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Cheryl M.
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November 7, 2015

This is the worse company ever. I usually don't order from new sites without checking the reviews but I didn't follow my instinct and I have been scammed. If it sounds to good to be true it usually is and ZAFUL is that company. My order was $98 and that was taken from my account with 5 minutes and I can't even get a response back on how to ship this very poor quality made crap back to China. I called the number listed and it's a magic jack number with a full mail box. And all the live chat operators is busy assisting other customers and then it times you out and you can't chat with anyone. I don't see how they are still in business scamming people they need to be shut down. To anyone that may read my review don't order from ZAFUL they take your money and don't deliver. MAD AS H*LL

Date of experience: November 6, 2015
1 Comment
2M Views
Charlie F. — ZAFUL Rep
over a year old

Dear Chetyl,

We regret any inconvenience or frustration that your experience has caused you.

Please understand we source our items direct from the manufacturer.We have submitted the problem to our supplier then will check and resolve it for you soon.
We have taken care of your complaint and will offer you a resolution. Please kindly message us your order number.

Thank you for your support and patience.

Best regards,
Zaful.com Customer Service