My resume was given a complete make-over. It was improved in every way. I have many talents (just ask my resume!) but resume writing was not one of them. You really need to be able to toot your own horn to make a good resume and I find that very difficult. Having a writer ask me for specific information made it easier for me to answer and in turn them to write what they considered your strengths. I am proud of my resume now. I have been working on internalizing it peaks for my own sales pitch when I make it into the interview process. I did have one hick-up with the first writer for my resume. They became unavailable after a couple of days working on my resume. But before I knew of any trouble TopResume had informed me of the trouble and liked me with another writer who provided my resume by the deadline. I did not feel shuffled off onto someone. I felt she did a really good job and was very attentive to what I wanted. Definitely 5 stars.