first l.

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first l.
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December 30, 2019

They cannot process payments. I had to enter 4 different cards multiple times before I could get them to take one. Then they charged a 6% fee on top of the prices. I tried using skrill but that was a joke they wouldn't process the payment either because the my last name was duplicated no way to change it tried opening a new account wouldn't let me use the card because they said you can only link the card to one account. Couldn't unlink the card because the account wasn't verified, won't verify account because I'm not giving them my social security number. Major pain in the ass, then they put the transaction on hold syaing I need to send screenshbot of transaction in my card webpage before they will process the transaction. Been at this for over half an hour still not processed.

Date of experience: December 27, 2019
1 Comment
109K Views
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hello, First,

I was able to look into order 5542331, and I can see that it has already completed successfully — thank you for patiently going through our verification process.

I'm sorry if you were confused and hassled by the process, but we have this in place so we can ensure transactions are free from fraud; this eliminates the likeliness that cards are being used without the original owner's consent, and by verifying ownership, we are able to secure the legitimacy of payments.

This works in another way: in the unlikely event that your PlayerAuctions account is accessed by someone else without your knowledge, we have comparative data to bank on, and we can easily check through IP address or location changes to know that someone else is using the account. We can then call up the "new" user to ask and verify information, as we have been doing for the past few years.

If there's anything we can help you with, please use the Q&A form here in SiteJabber, and I would be happy to help.

Best,
Richard