Leann L.
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Leann L.
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December 16, 2014
It has been over a year and I still do not have the item I ordered and no partial refund either. I get hung up on when I call and want to talk to a manager. The only way they will talk to you is to take and order and make promises they can't deliver. I'm still out $1200. That money set me back and ended up closing doors to my small business that was already at a loss. They ruined my life and my familys life and I hope that one day they will learn the hard way.
Date of experience: December 16, 2014
1 Comment
357K Views
1 Comment
357K Views
Huyen,
We do apologize if you have not received a refund check, but that is not our normal policy for cancellation. I do see you were working with Conor on an in-store credit and it looks like you had rejected his offer for the full in-store credit and would only accept a Check refund with a 30% cancellation fee. Our owner cuts a few personal checks each week. We will see what can be done to expedite the process and get you a check ASAP. Once we have mailed the check we will update you with a photo copy of the refund check and the mailing envelope with postage.