There is no support live chat so I am trying to reach someone by phone. Currently on hold for hours. I need access to my account - they locked me out due to security reasons (which I understand, but how can I get in now?). I tried their help pages but they are of NO help. Google does not care about their customers. Worst company of all, even Yahoo customer service is better. Contrary to popular belief, GOOGLE SUCKS. I know Google won't care about my review, but if at least 100 people see this, I'm satisfied.