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    Ecklers

2024 CUSTOMER CHOICE AWARD

Ecklers

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Overview

Ecklers has a rating of 4.3 stars from 1,137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, good price, and fast delivery. Ecklers ranks 13th among Auto Parts sites.

  • Service
    136

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 83.1%
Positive
794
Neutral
57
Negative
105
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12,270 reviews

27
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How would you rate Ecklers?
Top Positive Review

“Great availability and fast shipping”

Bret W.
12/27/24

I got an oil guage for my 79 corvette, I haven't hooked it up yet but it looks like the stock guage which is what I wanted and it came on or before when they said it would right after perchance. Would order from them again.

Date of experience: 12/17/24
See positive reviews
Top Critical Review

“Returns suck”

Christopher H.
12/20/24

Before you order your parts, make sure you have the right part returns. Suck! They charged you with restocking fee and only want to give you a store Credit. Another way they can suck more money out of you.

Date of experience: 12/10/24
See critical reviews

Reviews (1,137)

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customer service (80)
Thumbnail of user bretw109
Missouri
2 reviews
0 helpful votes
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December 27th, 2024
Verified purchase

I got an oil guage for my 79 corvette, I haven't hooked it up yet but it looks like the stock guage which is what I wanted and it came on or before when they said it would right after perchance. Would order from them again.

Reason I chose this business:

Availability of parts for my corvette

Date of experience: December 17, 2024

Thumbnail of user christopherh3812
Pennsylvania
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

Before you order your parts, make sure you have the right part returns. Suck! They charged you with restocking fee and only want to give you a store Credit. Another way they can suck more money out of you.

Date of experience: December 10, 2024

Thumbnail of user giulianam13
Support R. – Ecklers Rep

Hello Christopher,

I located your order for the Roof Drip Panel that you are returning back to us, I wanted to clarify with you we do not charge restocking fees we give our customers the opition to select our fed ex return label at a discounted rate that is insured with fed ex. You do not have to use our label and can select to purchase your own if you choose. You also should be able to select your refund method either to original method of payment or Store Credit, if one of these is not available at the time of setting up your return do not hesitate to reach out to us for clarity. I apologize again for any confusion and if you need anything else please do not hesitate to reach out to us.

Thank you,
Allison

Thumbnail of user dand2637
Ohio
1 review
0 helpful votes
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December 30th, 2024
Verified purchase

So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..

Date of experience: December 20, 2024

Thumbnail of user giulianam13
Support R. – Ecklers Rep

Hello Dan,

I apologize you haven't received any of the confirmation emails, good news is this order did ship for the parking Brake Release handle and is due for delivery today by your local post office. I also resent your confirmation emails that you didn't receive If you need anything else please feel free to reach out to us.

Thank you,
Allison

Thumbnail of user troyo149
Oklahoma
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

Called parts department and spoke with Chad Lingenfelter. Chad answered all my questions and I ordered a new fuel tank for my 82 Corvette as well as a new sending unit. Got the parts in 3 days and they are now being installed. Excellent service and very knowledgeable from the parts dept. Thank you and keep up the great work.

Date of experience: December 3, 2024

Thumbnail of user kellyj1038
Tennessee
1 review
0 helpful votes
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December 30th, 2024
Verified purchase
• Updated review

Good products always right and always on time! Good quality on the wiring harness and the prices are always right for my liking. Keep up the excellent service and you will continue to be an industry leader for the Corvette parts!

Reason I chose this business:

I own a Corvette.

Date of experience: December 27, 2024

Always seem to have good products and the price is...
October 12th, 2024
Verified site experience
• Previous review

Always seem to have good products and the price is right!

Reason I chose this business:

Good parts for my old car.

Reason I chose this product:

Quality and fitment of the parts are correct for my car.

Date of experience: October 2, 2024

Good product
August 21st, 2024
Verified purchase
• Previous review

I bought a hood latch and a throttle cable for my 1970 Corvette and they were exact replacements. They fit nice and they were a great price. Keep up the good work!

Date of experience: August 11, 2024

Thumbnail of user andyq92
Washington
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Restoring, refurbishing, or just upgrading your vehicle is sort of like doing a puzzle. A puzzle usually starts by working from the outside (border) in, whereas a vehicle is just the opposite. You do that project from the inside out. You need to be asking the question "What's next?". It's nice to have the parts you need before you actually need them. This purchase is just a small upgrade that I've been wanting to do, and it's getting close to the time where I will need it. The ordering process was easy, and the shipping was fast. What else could I ask for? Great experience all around!

Reason I chose this business:

They had the part that I wanted in stock, and as a bonus, it just happened to be on sale.

Date of experience: December 4, 2024

Thumbnail of user johnb18822
Texas
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

I found an item I wanted at a great price while looking through the website. Had no problems with the order and it arrived in a short amount of time. The item was exactly as described and a real bargain.

Reason I chose this business:

I've dealt with Ecklers before and have always been pleased. Until I have a reason not to, I will continue to order from them.

Date of experience: December 4, 2024

Thumbnail of user billm3455
Washington
1 review
0 helpful votes
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November 29th, 2024
Verified purchase

Well got items put on BO from another vendor with no ship dates available and went searching. Found the Eckler's site and go figure similar price, in stock and no "Handling fee" added either. To early for 5 stars as just placed the order and no actual product in hand, but so far way easier to do online business with then those other guys.

Date of experience: November 19, 2024

Thumbnail of user nedj20
Ned
North Carolina
2 reviews
0 helpful votes
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December 13th, 2024
Verified purchase

Parts worked great, superfast shipping, happy camper. I was a loyal Mac's customer for years and unsure how the exchange of 'powers-to-be' would affect the product line, and service. I miss the early Ford catalogs and product line but what is available is well managed... I will purchase more in the future.

Reason I chose this business:

Previous, distant, customer

Date of experience: December 3, 2024

Thumbnail of user caseyb669
Alaska
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

I know nothing about cars. My dad, a new enthusiest, wanted some accessories for his new ride! All I needed was the basic car info and I was able to navigate the website finding what would and would not fit his car. Super easy!

Reason I chose this business:

High reviews!

Date of experience: December 9, 2024

Thumbnail of user daveb3167
Delaware
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

I ordered a steering column harness and the online chat person said it was correct. It wasn't, it's for a later model than my 73- although everything pointed to it fitting from 68 to 76. Now I must return it. Something was lost here either by fitment or it's just an incorrect one sent. Either way, it won't work.

Gave proper info, now I have to get the return processed.

Reason I chose this business:

Bought from them many times

Service

Date of experience: November 15, 2024

Thumbnail of user michaele4396
Arizona
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

Been putting my 1956 Chevy back together and found I was missing a small piece of inner trim and Ecklers had it in stock and it was at my home within a week. Will continue to use them for any additional parts I may need.

Reason I chose this business:

Most reputable

Date of experience: November 18, 2024

Thumbnail of user henryr1242
Colombia
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I want to be a frequent buyer of parts for old cars. Would it be possible to receive a special discount on future purchases? Thank you very much. Best regards, Henry Rivera (I live in Pereira, Colombia)

Date of experience: November 5, 2024

Thumbnail of user tomm4340
Wisconsin
1 review
0 helpful votes
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December 12th, 2024
Verified purchase
• Updated review

So far so good.Early in process, but am encouraged.
Package arrived today. Hood looked great….better than I expected. Next I'll have to put it on the car and see how it lines up.

Reason I chose this business:

Product I am looking for at good price.

Reason I chose this product:

Does not have to be OEM quality, just look good and fit well.

Date of experience: December 11, 2024

I like the idea of notifying when an out of stock item...
December 24th, 2024
Verified site experience
• Previous review

I like the idea of notifying when an out of stock item becomes available

Reason I chose this business:

Good price, good service, and military discount

Date of experience: December 24, 2024

Thumbnail of user miket3372
Texas
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Needed personal service; contacted Eckler's sales and talked with Scott S. Who clarified issues with product definition/application and costs. Also, expedited my order over the phone. Appreciate the courteous assistance!

Received all items from my order--Everything looks great, especially the exterior door handles (nice plating!)

Date of experience: November 1, 2024

Thumbnail of user robertt3420
Kansas
2 reviews
0 helpful votes
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December 29th, 2024
Verified purchase
• Updated review

These items are hard to find and usually not new. These are eye catcher and hand catcher items. Everyone checks the door windows and windshield wipers!

Reason I chose this business:

Must have items

Date of experience: December 26, 2024

65Falconpsrts
November 27th, 2024
Verified purchase
• Previous review

Excellent search response when I navigate the site. I go in through emails received from them and all my history is saved so I'm not starting from scratch all the time, which helps.

Date of experience: November 17, 2024

Awesome remembering what I browse feature
November 23rd, 2024
Verified site experience
• Previous review

Awesome remembering what I browse feature. I almost missed a sale!

Reason I chose this business:

Adding reviews looking for sales I am finally to the stage where I am putting stuff together. Of course that’s where trouble starts!

Reason I chose this product:

A flashy item I couldn’t resist went on sale. A two for one sale! Please keep em coming!

Date of experience: November 13, 2024

Awesome!
November 3rd, 2024
Verified purchase
• Previous review

Parts are still available when needed. Got the car back and installer ordered the wrong seals. Thanks again!

Reason I chose this business:

Correct parts for my application

Reason I chose this product:

Wrong parts ordered

Date of experience: October 24, 2024

Easily able to navigate website!
September 8th, 2024
Verified site experience
• Previous review

Easily able to navigate website! Compared to competitors your hands down the best!

Reason I chose this business:

Best price for wheel covers

Reason I chose this product:

When I want the wire wheel look I can do that now!

Date of experience: August 29, 2024

Quick and easy
August 30th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Gotta have em parts place

Reason I chose this product:

Gotta have em parts

Date of experience: August 20, 2024

Dan was fast and friendly!
August 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Only place that had vintage looking Goodyears

Reason I chose this product:

Wanted something vintage looking

Date of experience: August 13, 2024

Awesome!
August 22nd, 2024
Verified site experience
• Previous review

Awesome! Special part

Reason I chose this business:

Special part

Date of experience: August 12, 2024

Excellent as usual
August 12th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Gotta have it parts and changed mind on headliner color

Reason I chose this product:

Changed mind on headliner color. Other websites are not easy to use.

Date of experience: August 2, 2024

Excellent experience!
July 22nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

It would be a hassle using different 3 different keys to lock,start, and access the trunk since both doors were replaced and they discarded the original

Reason I chose this product:

High quality

Date of experience: July 12, 2024

Excellent selection and purchase options!
June 29th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I have a 65 Falcon, can’t goto Walmart!

Reason I chose this product:

Curious about the history of my ride.

Date of experience: June 19, 2024

The store credit is not working
June 5th, 2024
Verified site experience
• Previous review

The store credit is not working. Had to remove to get order to complete

Reason I chose this business:

SW these necessary items

Reason I chose this product:

Had to have em

Date of experience: May 26, 2024

Thanks for your support!
April 12th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Hard to find item

Reason I chose this product:

3 more items checked off the rebuild list!

Date of experience: April 2, 2024

Easy!
December 16th, 2023
Verified site experience
• Previous review

Easy! Just what needed. Still got more to get.

Reason I chose this business:

Needed items

Date of experience: December 16, 2023

Magic, simply magic
September 13th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Specialty item

Reason I chose this product:

Had a return item and found this part

Date of experience: September 13, 2023

Nice web experience easy to lookup parts
July 20th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Main parts supplier for my falcon

Reason I chose this product:

Another on my long list of parts I need.

Date of experience: July 20, 2023

Excellent selection!
June 20th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Price and type (show type parts)

Reason I chose this product:

Worried parts won’t be available

Date of experience: June 20, 2023

Rare items completely missing when I got my falcon...
May 31st, 2023
Verified site experience
• Previous review

Rare items completely missing when I got my falcon and must have rusted thru years ago!

Reason I chose this business:

No body else had these.

Reason I chose this product:

No body has these items.

Date of experience: May 31, 2023

Easy and no hassle
May 30th, 2023
Verified site experience
• Previous review

Easy and no hassle. Good to see your resuppling out of stock items!

Reason I chose this business:

Best carpet orice

Reason I chose this product:

No Gotta have em. It is what is.

Date of experience: May 30, 2023

Thumbnail of user israelr237
New York
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

Went to Ecklers.com, liked the fact that what I needed was categorized which made ordering a snap, I found what I needed fast and in a matter of minutes, order was placed.

Reason I chose this business:

Specialty is Corvettes

Date of experience: December 17, 2024

Thumbnail of user johnv4211
Illinois
1 review
0 helpful votes
  • Send Message
December 26th, 2024
Verified purchase

Very good service You had what I was looking for Your price was very fair and there was no hassles at all with the entire transaction very nice to do business with

Date of experience: December 16, 2024

Thumbnail of user shawng821
Iowa
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

I had a question about an item I wanted to purchase. I used the chat feature and got Brianna M. I was given a quick and thorough response to all of my questions. Very helpful

Date of experience: December 2, 2024

Thumbnail of user pauld5045
Washington
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Purchased an open box "used" item that was very close to perfect at a fair discounted price, which was 1/2 the price of a new item. Very satisified and would purchase open box items again.

Reason I chose this business:

Sales prices

Reason I chose this product:

DIscounted price on open box items.

Date of experience: December 15, 2024

Thumbnail of user jamesa5878
Wisconsin
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I was at a dead end year and model searching for a part for my project so I thought about cross platform from a truck to a car. The staff at Eclklers went above and beyond got me all the measurements for the part and it was determined that this would work. Quite refreshing to have a first time experience like that with a company. Well done Ecklers my first Time experience turned to my first call choice in the future!

Date of experience: November 1, 2024

Thumbnail of user jerryk1345
Kentucky
1 review
0 helpful votes
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December 9th, 2024
Verified purchase

Hard sending ordered 4 hub caps only received one,called service department told me to send photos.send photos haven't received any response.

Date of experience: December 9, 2024

Thumbnail of user jamesm15394
Delaware
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

Ordered a front brake caliper conversion kit. And it was listed as open box. No where was I told that it was missing parts. The description claimed it was only scratched from previous install. Ecklers did nothing to make it right and now I have to go find all the missing parts to make the kit work! They said didn't you see the picture? Really?

Date of experience: December 13, 2024

Thumbnail of user giulianam13
Support R. – Ecklers Rep

Hello James,

Thank you for taking my call, as I stated keep an eye on your email for communication with my Technical support. If you need anything else or do not hear from them within 1 or 2 business days please feel free to call me back at ext 1896.

Thank you,
Allison

Thumbnail of user rickies66
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 21st, 2024
Verified purchase

I was always unsure about ordering from ecklers but for an ignition switch i was willing to roll the dice. The fact i paid the small up charge for fed ex delivery because i did not want it usps. And yet you charged me for fed ex and still sent it how ever u wanted. Dissapointing something so simple

Date of experience: December 11, 2024

Thumbnail of user giulianam13
Support R. – Ecklers Rep

Hello Rickie,

I apologize that your order was shipped through USPS, unfortunately the carrier is chosen based on the item size, weight, shipping method etc. We have no control over selecting a carrier such as Fed Ex or UPS. If you have any issues with receiving your item from USPS please feel free to give me a call directly at ext 1896. I have also issued you a voucher to use on a future purchase from us online or over the phone.

Thank you,
Allison

Thumbnail of user brada449
Michigan
1 review
0 helpful votes
  • Send Message
November 29th, 2024
Verified purchase

I signed up to be notified when a part became available. After a few weeks I received an email that the part was in stock. I placed my order and a day later I received an email that the part was out of stock and it will ship as soon as they get more from their supplier. I only took a couple of weeks, but still. What's up with the confusion if it's in stock or not?

Reason I chose this business:

No real reason

Date of experience: November 19, 2024

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From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 4 days

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