BannerBuzz UK has a rating of 4.7 stars from 226 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz UK most frequently mention great service, and good quality. BannerBuzz UK ranks 9th among Banners sites.
As a first time user, the website is very easy to navigate with lots of options at a great price which I love! However when it came to payment (and I REALLY wanted to pay for my stuff), it took several attempts to let me pay because it didn't accept "Crescent" as a street/road name. I got a little bit paranoid that it would take my money the amount of times I clicked purchase (thankfully not!). I got there in the end finally, but might be worth looking into if it's any kind of bug with the system :/
Your address input fields don't recognise a business address that has been in existence for several years. The prompts for incorrect inputs are inadequate. Your call centre rep told me on the phone that I could split an order to send to two different addresses. There is no allowance for this at the checkout stage – the user is forced to choose one shipping address only. Each of the above is an irritant, which made the process of ordering with you a chore.
Great first experience, (but didn't like the way the search bar made suggestions and changed to often). Love the vinyls, but could do with a middle rivet on each long each, we live in a windy place! Vinyls arrived before the notification that they were on their way! All round positive experience and loved the new customer discount!
Will be back
I looked a couple of different printing companies and then checked reviews, yours came out as one of the best on my first google search
Greta first experience, but didn't like the way the search bar made suggestions and changed to often
I looked a couple of different printing companies and then checked reviews, yours came out as one of the best on my first google search
Couldn't find my 'saved items' which was frustrating but other than that ordering was pretty simple. When the product arrived it was not what I thought I was getting. I'd already spoken to someone with regard to proofing the design and thought we had eventually understood each other but no! So I rang again and was told how to raise a ticket (feedback on the order). I did as instructed and included 3 pictures one of which was a screen shot of something they sent me to try and reach the proof understanding. I received a timely reply suggesting the issue was one of dimension! Not the case at all and not mentioned in any of my feedback points. Now waiting for a response to my email restating my actual issue. I'm not sure were speaking the same English.
Couldn't find my 'saved items' which was frustrating but other than that ordering was pretty simple. When the product arrived it was not what I thought I was getting. I'd already spoken to someone with regard to proofing the design and thought we had eventually understood each other but no! So I rang again and was told how to raise a ticket (feedback on the order). I did as instructed and included 3 pictures one of which was a screen shot of something they sent me to try and reach the proof understanding. I received a timely reply suggesting the issue was one of dimension! Not the case at all and not mentioned in any of my feedback points. Now waiting for a response to my email restating my actual issue. I'm not sure were speaking the same English.
The option to self design from a range of backgrounds.
Couldn't find my 'saved items' which was frustrating but other than that ordering was pretty simple.
The option to self design from a range of backgrounds.
I'm a disabled customer with poor co ordination. But I get first class every time from a great team
I've used many times before with 5 star help and service
Thank you, David, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product or service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Very helpful and disabled friendly
Always first class service & excellent products. Highly recommended.
Thank you, Steve, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Excellent == and very professional Good service from company
Thank you, Malcolm, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I found the technical side a bit tricky but by phone, your Matt patiently guided me through the process. He is a credit to your Company.
The artwork proof was a poor representation of that requested and needed to be corrected. This put back the deadline date of delivery beyond the date of the event at which the product would be used!
The price was low and the Flag material was more lightweight than I had anticipated.
Very understanding and helpful but the rep. was not able to arrange for the order to be delivered before the event due to hiccups in the process of correcting mistakes.
Internet search
I found the technical side a bit tricky but by phone, your Matt patiently guided me through the process. He is a credit to your Company.
Internet search
Great service and very pleased with banner for my event
Ordered from before
Hey Cynthia! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
SCAMMERS DO NOT ORDER. THEY USE FAKE REVIEWS TO COVER UP BAD ONES. Ordered several window decals from then, only to be told it needed to be on different material or it wouldnt come out right and I would have to pay extra for the privilege!? When saying I'll take my chances with my original request I was told they ran out of the materia so would have to go with the new type and price. I repeatedly said that it wouldn't be whatni wanted and was assured it would be and any issues if not perfect I could request a refund. Low and behold I was sent totally unusable, shoddy, blurry crap work... asked for the original or my money back. Had an email to say they wouldn't do anything but give me 20% off my next order, which is the standard discount you get anyway?! YOU MAY PAY LESS BUT IT WILL BE USELESS..
Tip for consumers:
Total scam
Products used:
Window decals
Hey Sebastian, we're really sorry for the inconvenience caused. We want to address the issue with your artwork. You had a bird image in your artwork with a lot of intricate details, and unfortunately, the product you selected, the cut-out frosted vinyl, couldn't accommodate such small detailing. Our team recognized this and suggested using a different product, but we made sure to get your approval before proceeding any further.
We do want to acknowledge that our team didn't respond to your email complaint as quickly as we would have liked, and we apologize for that. Some unforeseen circumstances caused the delay.
However, we see that you've already been in contact with one of our specialists via email, and we sincerely hope that the issue is being resolved promptly now.
Thank you for bringing this matter to our attention, and please don't hesitate to reach out if you need any further assistance. We're here to help and make things right for you.
Extended delivery date may put some people off, mine arrived a lot quicker than I was expecting, which for me was good. Good quality sign put up, very visible colour, good size for the price, has solved our parking problem. Happy Days.
On line search, easy design too,l price point OK, excellent range of products, great quality for the price.
On line search, easy design tool price point OK.
Quick and easy site to use, xcellent service, good communication, product is great
Provided what I needed
Very quick and efficient even thou there was a confusion with delivery.
Brilliant - really easy to design even with a total lack of skill on my behalf!
Value, quality, reliable
Good overall experience, from ordering to making contact with the company & receiving my order great quality & looks great
WRU helpful
Competitive pricing
Competitive pricing
Design on-line and ordering was really easy, the flag arrived earlier than anticipated and was excellent quality - at a good price. All round, a great experience, and I shall not hesitate to use the company again. Thank you!
So far so good, nice design tool, easy to edit etc.
Now order and delivered within promised timeframe, flags look great. No complaints there
Found on Google
Simple to navigate through the website to create my own design
Came up on search engine
Ordering and creating my own design for the banner was so straightforward. Great quality and the banner is already working well.
I have used BannerBuzz in the past and always found the service great.
Easy to use web site for ordering. I paid extra to have the banner delivered on or before 1 November. This was important because our event was on Sunday 7 November and I wanted to advertise the event the whole of the week prior. It was actually delivered on 8 November so I lost all that publicity. Furthermore neither BannerBuzz nor UPS could tell me when the banner was going to be delivered.
Found them on search engine.
Good product but not easy to navigate the site, accessories too expensive had to look
Elsewhere
The concept of self design is good
Hi Andy, thank you for your time and feedback. We are sorry for the hassle that this may have caused. There are several reasons in hard navigation, such as the connectivity, too many open tabs, the current browser, etc. If you face any kind of issue, you can clear the cookies, try to change the browser or try it after some time. We like to share that we have chat/call feature available for our customers 24 x 7, so if you face the same issue in future, kindly connect with us via chat/call. Our customer support representatives will make sure to help you instantly.
Easy to order, good feed back with follow up layout, great final result.
Found in web search and reasonable pricing.
For an out side banner
Came up on search
Easy to personalise and multiple designs from where to choose.
Affordable prices.
Easy to use, fast service our flag arrived promptly very happy will use again in the future
Ease of use and cost
Tshirt print washed off after first wash at 30° with t-shirt turned inside out, to leave only a very faint print. Very disappointed- do not order from this company if you want something you can wash... :(
Hi Gemma, We are sorry to note your disappointment with the product received. We at Bannerbuzz always work forward to offer products without compromising the quality. Upon checking the order record we can see that you are already in touch with our quality team. They will provide you the best possible resolution for the same.
Quick and easy, and good price! Looked as good as I hoped it would.
Came up in Google and website was impressive.
Hey Carolyn! We're glad to hear that you had a positive experience. Your satisfaction is important to us, and we want to ensure that your future interactions with our platform are just as smooth. We'll definitely take your feedback into account to further enhance the customer experience. If you have any additional comments or questions, please don't hesitate to reach out. Thank you for your kind words!