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Bloom Floral has a rating of 4.8 stars from 119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bloom Floral most frequently mention customer service. Bloom Floral ranks 121st among Flower Delivery sites.
Proactively asks for customer feedback
This was my second time using Bloom because my girlfriend finds their flowers last longer and they tend to have better arrangements than others in the area. But it's not just the quality of the bouquet, their customer service is excellent. I asked for a few modifications in my online order and wasn't sure if this would be possible. They reached out to me after they received the order and we were able to discuss my requests. They're very kind and easy to work with. I see no reason to go with anyone else.
My wedding flowers were BROWN CRUSTED droopy large white roses. So so sad. My hubb's boutonniere totally fell apart on his first hug post I do. The petals literally fell beautifully to the ground. She added extra flowers I didn't want and charged me for the now oversized bulky bouquet. I was specific about how many flowers for my own reasons. She added other greenery after I confirmed 3x with the receptionist that I wanted only the small clutch of rises. "No Greenery" mentioned 3x and confirmed days before pick up. If I would have known she would do her own designed bouquet I wouldn't have stomped on her inspiration by ordering what "I" wanted.
This was my second time using Bloom because my girlfriend finds their flowers last longer and they tend to have better arrangements than others in the area. But it's not just the quality of the bouquet, their customer service is excellent. I asked for a few modifications in my online order and wasn't sure if this would be possible. They reached out to me after they received the order and we were able to discuss my requests. They're very kind and easy to work with. I see no reason to go with anyone else.
Although I did not order or purchase any flowers for me that day, my husband, family and friends did. They were most beautiful and delightful. Thank you for your exceptional service.
I ordered a custom funeral arrangement for a friend and decided to pay more hoping that it would look even better than the ones that were pictured on their website. The custom arrangement they made was a little disappointing, it was smaller than what I was expecting and with few flowers and looked far from the other ones that were pictured on the their site. I should have picked something else instead of letting the florist make a custom one :( not bad, but I'm not gonna lie, I was a little disappointed.
For years this team is sweet creatives have been the answer to my floral, gift and candle problems. They have always created something better than I can ask for, and know me so well whenever I've received floral gifts. Love love love this team
My wedding flowers were BROWN CRUSTED droopy large white roses. So so sad. My hubb's boutonniere totally fell apart on his first hug post I do. The petals literally fell beautifully to the ground. She added extra flowers I didn't want and charged me for the now oversized bulky bouquet. I was specific about how many flowers for my own reasons. She added other greenery after I confirmed 3x with the receptionist that I wanted only the small clutch of rises. "No Greenery" mentioned 3x and confirmed days before pick up.
If I would have known she would do her own designed bouquet I wouldn't have stomped on her inspiration by ordering what "I" wanted.
Very good and friendly service and I found exactly what I was looking for.
Easy-to-navigate site. Easy to provide details. Reasonable prices and lovely selection. My Aunt was very pleased with bouquet. Based on my experience, I would rate customer service as excellent. I was able to see for myself via video link that it was indeed a lovely arrangement. Unfortunately, my Aunt had to be relocated to a residence outside delivery area of Bloom Floral so I am unable to purchase again. Best Wishes to Bloom Floral in all future endeavours.
I bought a show stopper balloon bouquet. Within a hug hour of delivery, 4 of the balloons blew up, without anything touching them. Scared half the office. The next day, every single balloon is on the floor. Emailed to let them know, and was basically told too bad. Very disappointed with what I got, not worth the price AT ALL.
Friendly. Helpful. Authentic. Real. Personal. Enjoyable
My friends liked the flowers and they got to the funeral home on time.
Very happy with the purchase experience. Bloom Floral went above and beyond by calling me to confirm the delivery date, as I had entered it incorrectly. I really appreciated that extra effort.
I live in BC and I've ordered flowers online twice for my mom's birthday and Mother's Day. She absolutely loved them! Great work Bloom!
Easy to deal with, good service, nice atmosphere
Bloom Floral has talented gals making their arrangements. The flowers are fresh and beautiful. Friendly and helpful staff. They are our "go to" for all our floral needs.
It was super easy ordering from Bloom. I asked them to deliver to my friend in the Winkler hospital and that was also super easy. My friend said it was the most beautiful arrangement she has seen.
It was Valentines and I a female wanted to purchase one rose for a friend. There was nothing available, until the cashier pulled a rose out of a pre-made arrangement. I was impressed that she was willing to do this for me! She wrapped it nicely as though I had bought a much larger item. Thank you for treating me with kindness, excellent customer service, for one rose on a busy day!
Although I don't tend to purchase many flowers, the two or three times I have in the past two years, I have been very satisfied and had excellent customer service! Thank you!
I love Bloom! Maddie and Christina create gorgeous flower arrangements. Their creativity and color selections are stellar. And the arrangements are so fresh and last along time. These two bright women are a pleasure to work with. One of my favorite places to shop.
Normally I pick out flowers for my wife but this time I let them work their magic. My wife absolutely loved it. Job extremely well done! Thanks
The ladies there are so helpful and experienced, they will set you up for success for any occasion!
It was a last minute order and you all did an amazing job.
Our mother just loved the arrangement.
Thank you
Love walking into Bloom… they are kind, friendly and so talented!
They listen to what you are looking for and create an arrangement of beauty!
The quality of the flowers are wonderful!
Your creations are part of many of our life celebrations!
Great pricing, very friendly and quick service,
Would definitely recommend to any young man surprising their gf or wife!
The staff were very attentive, knowledgeable, and helpful. They understood what i was looking for, and offered many options. Last year they were able to create a " chocolate bar tree" for my brother, who I am positive preferred that to flowers! They were all very cheerful, animated and fun. My visit was a pleasurable experience and I will visit again
Bloom Floral was fantastic to deal with from the moment we walked in the store. I described what we were looking for, showed a couple of pictures, and within minutes we were in the cooler seeing a possible flower arrangement...that in fact was exactly what we were looking for. Fantastic service, listened to what we wanted, asked great questions, and were very accommodating. I would use them again for any floral needs!
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