Boxinus has a rating of 4.4 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Boxinus most frequently mention customer service. Boxinus ranks 31st among Shipping sites.
I have been using this service since the beginning of the pandemic. These days when I could not go to US, they sent all my products to Israel without any problems. They always respond to emails. Their prices are also very affordable compared to MyUS.
Iam one of the ppl who joined boxinus from the beginning of their startup with a lady called vicky. Done great deals but after too many years i started to realize that there is a big change in how they rule the busniess. They disable payments through paypal so they hold your package and let you leave it for their beneficial thats a creative way of stealing goods. They have problems with some ppl in specific countries and they really hide them self not to show that. My advice keep away from dealing with them.
I have been using this service since the beginning of the pandemic. These days when I could not go to US, they sent all my products to Israel without any problems. They always respond to emails. Their prices are also very affordable compared to MyUS.
Iam one of the ppl who joined boxinus from the beginning of their startup with a lady called vicky. Done great deals but after too many years i started to realize that there is a big change in how they rule the busniess.
They disable payments through paypal so they hold your package and let you leave it for their beneficial thats a creative way of stealing goods.
They have problems with some ppl in specific countries and they really hide them self not to show that.
My advice keep away from dealing with them.
Many shipping's i made with Boxinus this is what you need when you looking for a trust and fast shipping to you ;)
Tip for consumers:
every thing allowed ;)
I have posted my items to my Boxinus address. My account won't let me make payment due an error on the security code on my card.
Now the site shows that I haven't setup an account and they have asked me USD 1 again.
This won't go through either. No one responds to my emails I am so upset and have potentially lost USD 200 shoes.
Message subject: [Tck# *******] payment problem - Order: LCFOLLS- SD-*******
Your message:
Dear Boxinus, Please find attached message we receive from bank, and card statement. Since 18/8/2020 I received my package in ur inbox and since that time I couldn't pay kindly help in payment Or give another channel to contact u Regards, Nasser *******204
We've tried some more similar companies but at the end I wanna say that it's full stop with Boxinus.
Why?
Because of:
- Awesome customer support, wherever you call, you will be directed to dedicated line immediately. So no need to wait long for operators and promotions
- One of the best shipping services with FedEx on board
- Economical prices
- No issues with custom clearance matters
- Safe, secure and efficient
I've been trying to get in touch with them for 5 days! No one answers the phone or emails the whole "live chat" thing is a lie there is no place to live chat and my item haven't been put into my box since Saturday (it's Tuesday) no explanation no emails back, I've tried Facebook, emails, calls NOTHING. I ship over 7 times a month and they want to treat customers like this? Absolutely gobsmacked and disappointed. I just want my stuff!
No live chat, lie
No support, no answer your emails
No one answer your phone calls
Can't access my account
Can't retrieve my shipments
Lost my staff
Tip for consumers:
Never use
Products used:
Nothing
I have been using aramex since i started shopping online from the usa which was around 9 -10 years back. Their service started getting bad so was looking for someone new. I ended up trying boxinus. I am glad i did as they are just amazing. So prompt. My shipment was delivered the same day they also sent it via fedex to dubai. Never seen such amazing service. I am sure i will be using them again.
Appreciate the quick process. I was glad that they updated and sent my package quick. Really worth paying for.
Customer support was really helpful... The team did a great job in helping me out resolve my problem! My problem was handled perfectly and efficiently!
Products used:
Dress
Very very dissapointed, use their service to buy from yeezysupply, when the item arrived at their warehouse, immediately pay for the item, after that, they told me that there was other person ask for my item, so they ask for order confirmation, credit card statement and photos with the card, provided everything they want, after that their system is error cant login for almost 2 weeks, after their system recovered they said i cant recieved my item and ask me for returns from the merchant, are u insane?
I've tried more than a company similar to Boxinus but at the end I wanna say that it's full stop with Boxinus.
Perfect of handling your shipment also they are ultra super professional the way of warping the package and very fast delivery system with awesome customer support who they will be happy to assist and advice you with any question you asked.
Just paid $1 and got my lifetime US address to shop from US. I shop wherever I whish and send it to my US address. It is very easy and fast to consolidate more than one product and send to my country.
Calculate the shipping cost with the package sent from the seller.
When sent in bulky package 1lbs will be 10lbs.
It can not be helped. Force majeure, No resistance.
I wouldnt recommend it to anyone.
Hello! Please contact us via info@boxinus.com so we can assist you further.
BoxinUS is an international forwarding service you can trust, I've used them for a few years now without any issues whatsoever.
Their shipping fees are reasonable and they are extremely careful with your order and make sure to check it's up to your standards, their dashboard is extremely easy to use and information regarding the package when it reaches their warehouse is provided to you.
I could say, I will have a partner or corporation in USA that will help me for my busines, and its boxinus
This service is about my dream which become true, I was really interested to get some stuff where it was very difficult to be shipped to UAE, by Boxinus I received the first shipment which was a test for the service if its true, but I got a very good unexpected result and the dashboard that shows the status was very easy and very fast customer support who are very friendly and have a passion to support and choosing an excellent partner Fedex to ship the orders, all are excellent, keep it up, I highly recommend.
Thank you Tariq! We value your review!
I have an item that costed me 69 usd coded LLMOELC and is a Nissan GTR emblem. Paid them 30 usd to ship it. They never ship it and they never respond to the email and they never answer the phone. In the end i lost the 69usd item and i lost the shipping charges 30 usd. Totally waste
I dont recommend them to any one.
I recommend you try
www.myus.com
Better than them.
I Love boxinus.com as they deliver to UAE super fast and customer services is responding within few hours
I feel that its not fair to count the volumetric weight of the package instead of the actual weight!
Hello! Actual weight is always determined by the volumetric weight. This rule is used by ALL shipping companies. Please come chat with us on our website so we can give you more information :)
All the guys who are reading that review please get it serious, As international buyer i had always difficulties while purchasing items from US. But This company is too fast and too good. Their Shipping rates are very good. Not charging any hidden fees, And package in your hands with in 72-96 Hours in most of countries.
Best Things with them
1: Support available 24 Hours
2: Package Consolidation
3: FREE Pictures
4: Cost effective Shipments
5: Tracking
6: Buy for me facility
This is your company if you are looking for Global Shopping.
Boxinus.com is the leading mail forwarding service with 6 years of experience in shopping and shipping services.
Boxinus.com provides members with a US mailing address enabling users to shop online from any US merchant. Boxinus.com is the right choice for everyone who enjoys the variety and great prices offered by US Merchants, companies doing business in U.S. and students and professionals who has spent many years in U.S.
Boxinus.com offers:
- Reliable shipping services by DHL Global Express and TNT Express
- 24/7 Customer Service by phone and e-mail
- Great shipping rates
- Shopping from E-bay and Amazon sellers who do not ship outside US.
- Concierge service to pay merchants who do not accept payments from non US credit card holders.
Hello William, unfortunately since you were unable to verify your information, your packages were put on hold. We've contacted you numerous times and explained the process. Let us know if you have any further questions.