CaratLane

These are too tiny comparatively from the pic and price is double than from different places and they say that these and somexxxx class diamonds but these are not. I don't recommend this site. Also when I tried to take push for the back it's broke really I wasted my money….😡🤬🤬🤬

In the site by seeing pic I was like wow but these are not worth and these look like fake we can get better in claires 😀😀😀😀

It was great experience with Mr Abul presented and explained everything in detail,he has great design knowlege.

The products are really good, I just love to buy my products from caratlane. And I am fully satisfied.

Great service
Vignesh thank you for assisting with us for selection of our collection. Very dedicated.

I have been dealing with Caratlane from last 2-3 years now...but the service i got this time was super pathetic.

They have kept my diamond bracelet and its been more than 15 days now till now i have not got the exchange...they send me the message that the replacement item is out of delivery but that delivery never happened...I am chasing them on daily basis but all in vain.

Beware people...

It was great experience with Mr Abul presented and explained everything in detail, he has good design knowledge.

I have ordered the ring 25 days before, they have canceled my order and not returned 500$ back. Very disappointing not responding to my calls.

Try at home done by Abul, person is very poilte and nice, listen and answered all the doubts regarding product and services, had great experience.

Highlighting points:
False commitments,
Huge making charges,
Return process: If you want to return your ornament, and you have exchanged Gold while purchasing it, you will not get the amount of Gold you exchanged. Also, pending amount has deduction of making charges and taxes. Delayed delivery: I had ordered an ornament on 28th Oct 23 and it was expected to be delivered on 9th Nov. Now, on 8th Nov, I've received message from C'Lane that it will be delivered on 21st Nov. That's after Diwali! WTF!

I have had a great experience with Mr. Abul's caratlane services. I bought jewelry twice and his behavior is great.

We received amazing earrings today for daughter in law & mother in law thnx a lot Sharon from Pune Phoenix for your suggestion

Somashekar Representative was very Accommodative,polite and provided the best service. Thank you Carat lane.

Great Experience with Caratlane Try at home services.
Abdu G was very humble and kind.
Good Service.

The Executive Abul was of great help.
Was very patient and showed all the designs that were requested. Also he has an amazing knowledge about the prices and weights of each designs.

Hello I am a customer from jamshedpur and yesterday I went to caratlane shop I'm jamshedpur to talk about the ring I was given as a gift. But the female employee was rude to me and my mother and she treated us like we couldn't afford to buy anything from caratlane. Me and my mother are doctors and after such bad treatment from your staff we would never suggest anyone to buy anything from caratlane especially who are living in jamshedpur.

I booked a home appointment since its a hassle to go to several stores and see how your favourite designs appear. Try at home executive Abul visited us and showed us the designs in a friendly manner and with patience. We selected the design and they were delivered within 3-4 days. The whole experience was smooth.
We will be delighted if caratlane can provide customisation beyond the size, to that of metal used and finishing.

I had the pleasure of working with Kamal from CaratLane Jewelry. He was kind, cordial, and pleasant to work with. He even worked with us to help order a piece of jewellery that was no longer in stock on the website. This is extremely helpful given that this was our top choice of jewelry. He was also prompt in responding to her questions and how to make for a successful transaction. I highly recommend choosing CaratLane jewellery for your future jewellery purposes.

Service provided by Abul was good. Variety was good and the visiting professional was good at service. Variety is good

Abul, he is very generous. Very good experience. Satisfied customer.very good exeerwith the products. Thank you very much.

We had terrible experience with you. Very poor customer service. Sajid dealt with my husband when my husband bought a bracelet and told there is no making charges. When we tried to return the item they told us there was making charges and bla bla bla.
I would never ever deal with you again and wouldn't recommend anyone. I felt it's full of scam which is totally different than their stupid name.
This place doesn't even deserve a star they should take the star system down.

Today I visited the caratlane outlet at city centre Guwahati. It was my first time at caratlane, and I must say the shopping experience was gratifying.
The buying experience was enhanced because of excellent service by Sri Akhil Sharma. He took all efforts to find out the right combination I was looking for my daughter.
Certainly will shop in the future.

My first time buying diamond jewellery online and that too from India. What a great experience. Carat lane you guys made it very easy with constant contact, video call to show what I was buying and help with size. Kudos to the whole team. I would definitely recommend buying from carat lane online for overseas customer. Jewellery also came on time as they have initially confirmed. Very happy with my purchase.

The necklace is as Beautiful as it is Shown...Soo Happy & Satisfied with the product.Its a beautiful showroom with many collections. Also, Ojaswi (staff) was friendly and helpful, she pays more attention to customer satisfaction.
Would Love To Be In Touch In Future As Well...