Clubfurniture has a rating of 4.8 stars from 1,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention customer service, shopping experience, and sleeper sofa. Clubfurniture ranks 10th among Furniture sites.
Great company! Second time purchasing a sofa. High quality workmanship, lots of styles, lots of fabric choices. Really nice and helpful employees. Great delivery service as well. Highly recommend.
I spent over $3000 on a sofa and two large chairs. All are slipcovered. The quality of the fabric is sub-standard. It stains very easily even though it is supposedly one of their toughest fabrics. Also, the couch frame is already giving way. I have contacted their customer service department - I've been asking for help for almost 3 months. I get lots of promises but NO HELP. If I had it to do over again, I would NOT purchase from Club Furniture.
Great company! Second time purchasing a sofa. High quality workmanship, lots of styles, lots of fabric choices. Really nice and helpful employees. Great delivery service as well. Highly recommend.
Made by hand with American workers. Hand delivery into my home. Kind courteous company in every aspect. I highly recommend this company.
I spent over $3000 on a sofa and two large chairs. All are slipcovered. The quality of the fabric is sub-standard. It stains very easily even though it is supposedly one of their toughest fabrics. Also, the couch frame is already giving way. I have contacted their customer service department - I've been asking for help for almost 3 months. I get lots of promises but NO HELP. If I had it to do over again, I would NOT purchase from Club Furniture.
Our leather recliner arrived with a very noticeable blemish on the seat cushion fresh out of the packaging. We took photos as did the delivery personnel. I emailed Club Furniture customer service immediately asking how this could be resolved. It was over a week before I received a non-automated email response, and that was only after I followed up.
The issue resolution is still in process, so we'll see how this plays out. My final satisfaction level is dependent on the resolution.
Good website, easy to order and nice delivery.
Piece was just what we expected.
Follow up with company was excellent!
Love the fact that you are required to select you fabric and color by swatches.
Everything worked perfectly. My sofa arrived by two very nice men that had every thing covered
Very well. This is my 2nd sofa ordered from you and I love both of them.
Thank you!
We absolutely love our custom leather couches and ottomans the quality, size, and comfort is fantastic. It took longer to get than i first expected, the Covid 19 delays. Once i reached out to the company they did their best to remedy the delay. Would i recommend Club Furniture? That's a big 'YES' to anyone. I'm considering buying another one. And I'm telling all my friends about this company. Also the delivery team was so professional and seamless.
I was a bit nervous ordering sight unseen, but I am very happy with the service of talking to someone on the phone about my order! The quality and options are great,
Buying a piece of furniture online is a scary experience, but so are these times we live in. I put my total faith into the online photos I saw that the chair was quality through and through. I was provided with every fabric/leather choices available and was advised by Mark which would probably be best for our fur babies that includes a cat. We are so happy with our chair and highly recommend this Club Furniture. Thanks for making this a great purchase for us.
Our sofa was delivered when promised. If I called to ask any questions, my questions were answered immediately.
Awesome company to do business with.
The delivery was very neat and clean. The men were so professional.
I can't remember a time when I bought something as big a purchase as this and was extremely pleased from start to finish.
Thank you gentlemen.
Happy New Year!
Barbara Firestone
I wanted American made living room furniture and I found them at Club Furniture. My club chair is very comfortable and is just the right size for my living room, not too big, not too small. The fabric I chose is perfect too. My sleeper sofa arrived yesterday and it is an "off white" color and can be easily cleaned when necessary. This sofa is also the best size for my room. All in all I am very happy with my purchases and will recommend Club Furniture to anyone seeking quality American made furniture.
I purchased a Vance sofa and love seat set early last summer (despite the confusing website and lack of photos). Due to COVID, the shipment was delayed twice. No one called or emailed me to let me know. I had to contact the company each time, which proved to be difficult because customer service is lacking. The sofas were finally delivered in late October but the fabric did not look ANYTHING like the 1x2 in swatch that I had chosen. I kept the sofas anyway, but now after 5 months, the front leg frames on both sofas are loose! I emailed the company but they will only send out a furniture repair company. The entire front panel is loose, which means they will have to destroy the fabric and dust cover to repair the frame. I am so disappointed with this company. I tried doing the right thing by "buying American" but now tell everyone I know to avoid buying from them. So disappointed all around.
Products used:
Sofa and Love Seat
The ability to receive a full group of swatches to confirm color was really appreciated. Thanks for this extra effort. The furniture is exactly as pictured, well made, solid craftmanship and nicely padded. Very comfortable.
We had moved to a new home, and our old living room furniture didn't fit. We looked at a number of different sites before settling on Club Furniture.
From the time we placed the order to receiving a call to confirm our order, then sample swatches of leather, was less than one week. Delivery was well within the time frame set during that initial conversation, and the furniture is absolutely gorgeous.
We are very, very pleased.
My sofa has not arrived yet, it will be delayed. Do you think anyone picked up the phone to call me? Do you think anyone returned my calls? You could just as well go to a retailer like Ashley Furniture, Raymour, and Flanigan or Bobs Furniture where you can get the item in less than one week. I say that to the woman and she said Oh well, that's not coming from North Carolina. So, I'm thinking of rejecting the delivery and reporting it to my bank.
Really had great service from beginning to delivery. Product was as advertised. I would recommend Club Furniture, great experience.
Love my sofa! It's exactly what I wanted in the size I needed for about 1/3 the price. Excellent quality and being able to narrow down my leather choices and getting larger samples was so helpful. It took a couple of tries but I got the right leather!
Great company to work with. This is the third item I have ordered over the years. Never disappointed.
Thanks!
Chair quality was exceptional and comfortable. Getting the down in the cushions was a good move on our part. It will definitely lead to more orders.
My leather recliner arrived in perfect condition and the set up was on time and perfectly done. I highly recommend Club Furniture to anyone who wants great prices, service and delivery! Tim L.
My husband is crazy about his recliner/swivel chair!
He does not sit anywhere else except for meals. It is the best Fathers' Day present I have ever gotten him.
Thank you!
I highly recommend Club Furniture. Good customer service and delivery time. The chair I bought is beautiful. Much higher quality for the price than I would have been able to purchase from a retail store.
I purchased an apartment size sofa in September of 2019 and it was delivered in October of 2020. So as of this date (June 27,2020) the sofa has been used for 9 months. Already, the cushion stitching is coming apart and the fabric does not stay in place so the cushion covering moves all over the foam and does not fit neatly. The couch looks well-used and it is not even a year old. Very disappointed in this $1400 apartment size couch. This is my fifth purchase from Club Furniture and I have always been satisfied. Now I'm wondering what has happened to this company that has always delivered excellent products and services. Very reluctant to buy from them again.
It's a challenge to buy furniture, especially seating, without a test-sit. This sofa is very comfortable and exactly what i needed. Thank you.
Our Cal King leather sleigh bed frame had quite a journey from start to finish due to the exigencies of the coronavirus pandemic and our own change of mind on where to accept delivery of our order (two towns about 900 miles apart, where we have summer/winter homes). Jeff King was our customer support person from start to finish, and we were greatly impressed by his competence in managing our changing situation. We love our Club Furniture bed, and would highly recommend this company for its quality products and fantastic customer service.
Discount online North Carolina home furnishings store featuring sectionals, sofas and leather furniture all at the best factory direct sale prices.