Europcar Greece has a rating of 3.7 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 6th among Car Rental sites.
Proactively asks for customer feedback
Pick up was really fast. Registration took a lot of time, although I have all the information saved during the booking (address, driver license and mileage), she had to input everything again manually. But very friendly and helpful
50 minutes to make the paper at the desk, 15 mn to get the car, 10mn to go out the parking as the barrière did not open i had to call the europcar Guy. I am gold in hertz and avis. My worst expérience with europcar, 1h15mn to get a car!
Tutto Ok, hanno soddisfatto le mie richieste nonostante l'arrivo in ritardo del volo di andata
Location: ZTH02
Αυτοκίνητο σε πολύ καλή κατάσταση, άριστο προσωπικό. επαγγελματιες.
Location: HERT02
Αγαπητέ Αντώνη,
Σε ευχαριστούμε που αφιέρωσες λίγο από το χρόνο σου για να αξιολογήσεις την Europcar Greece. Η ικανοποίηση των πελατών μας αποτελεί πρώτη προτεραιότητα στη λίστα μας, και μας δίνει πολύ μεγάλη χαρά που η ταξιδιωτική σου εμπειρία μαζί μας ήταν ευχάριστη.
Θα φροντίσουμε να μεταφέρουμε στους συναδέλφους μας τα όμορφα λόγια σου για την εξυπηρέτηση τους και να είσαι σίγουρος ότι θα χαρούν ιδιαιτέρως.
Ανυπομονούμε να σε εξυπηρετήσουμε ξανά.
Ομάδα εξυπηρέτησης πελατών
50 minutes to make the paper at the desk, 15 mn to get the car, 10mn to go out the parking as the barrière did not open i had to call the europcar Guy. I am gold in hertz and avis. My worst expérience with europcar, 1h15mn to get a car!
Location: ATHT02
Due to price next time i will pay more and not chose europcar
Tutto ok grazie puntualità serietà e tutte le informazioni sono state date correttamente
Location: SKGT02
Caro Paolo,
Grazie mille per la tua valutazione. Europcar Grecia apprezza il tuo feedback. La soddisfazione del cliente è la nostra massima priorità.
Non vediamo l'ora di servirti di nuovo.
Il team del servizio clienti
Location: PAST01
Dear BUETHE,
Thank you very much for your thoughtful remarks. Your input is greatly valued. Our foremost priority is to provide outstanding service to all of our customers.
We would be delighted to serve you again.
Customer Service Team
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Location: ATHT02
Cher Raoul,
Nous apprécions beaucoup votre soutien. Votre avis sur Europcar Grèce est très apprécié. Notre entreprise s'efforce d'offrir à ses clients des expériences de voyage exceptionnelles chaque fois qu'ils utilisent nos services.
Ce sera un plaisir d'entendre parler de vos expériences de voyage en Grèce
Équipe de service aux clients
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Location: HERT02
* Europcar Greece attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Hubert,
It was a pleasure to hear about your experience with Europcar Greece. Whenever our customers use our services, we strive to deliver great travel experiences.
It would be a pleasure to serve you again.
Regards.
The Customer Service Team
Πολυ ευγενικοί και διευκρινιστικοί υπάλληλοι. Ευχαριστώ
Location: ATHC07
Αγαπητή Αφροδίτη
Σε ευχαριστούμε που μοιράστηκες την εμπειρία σου με την Europcar Greece. Απώτερος στόχος μας είναι είναι να παρέχουμε εξαιρετικές εμπειρίες μεστους πελάτες μας και μας χαροποιεί ιδιαίτερα το γεγονός όταν αυτό αναγνωρίζεται.
Θα χαρούμε να σε εξυπηρετήσουμε ξανά.
Η Ομάδα Εξυπηρέτησης Πελατών
Excellent service, very profesional and eficient! Everything was as expected
Location: ATHT02
I can always trust them and I'm always happy with the service
Dear Nikolaos,
Thank you for sharing your experience with Europcar Greece. We are committed to providing our customers with great travel experiences every time they use our services.
We will be happy to serve you again
Regards.
The Customer Service Team
Location: HERT02
Good experience in the past
Dear Michel
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you on one of your next trips
Europcar Customer Service in Greece
Personnel efficace et très accueillant
Rapidité pour récupérer la voiture
Location: ATHT02
Dear GILLET
Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again soon!
Customer Service Team
Location: SKGT02
Dear CABARET,
We are very grateful to you for bringing this to our attention. We would like to apologize for your experience and would appreciate the opportunity to make this right. Our customer service department strives for excellence, but it is clear that we have failed in your case.
If you would be so kind as to provide us with more information, we will be able to improve. In response to your feedback, we are going to provide our customer service representatives with additional training to prevent similar situations from occurring in the future.
In that regard, if there is anything else that we can assist you with at the moment, do not hesitate to contact us and I will be more than happy to assist you. It is our pleasure to serve you and we hope to regain your trust in the future.
Thanks again
Customer Service Team
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Location: ATHT02
Dear Patuna
Thank you so much for the excellent review. Happy to know that you are recognise that our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again soon!
Customer Service Team
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Location: HERT02
Dear H,
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Bon accueil et bonnes explications, avec un personnel efficace.
Location: HERT02
La réputation
Cher Patrick
Merci beaucoup pour votre évaluation et vos excellents commentaires. Votre avis est très important pour nous. Notre intention est de contribuer aux expériences de voyage positives de nos clients.
Nous serons heureux de vous servir à nouveau
Service Client Europcar en Grèce
Location: KLXT02
Per il prezzo
Caro Neri
Apprezziamo il tuo tempo per valutarci. La tua opinione è fondamentale per Europcar Grecia. Per noi è molto significativo creare esperienze di viaggio positive per i nostri clienti.
Non vediamo l'ora di servirti di nuovo presto.
Il team Servizio clienti
Tutto ok, l'addetta al check-in molto cortese. Auto essenziale
Location: ATHT02
Prezzo inferiore rispetto ad altri competitor
Dear Marco
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!
We look forward to serving you again soon.
Best,
Team of Europcar Greece
Bery good services at airport. Ladies were very progessional
Location: ATHT02
Dear Schleef
We appreciate you taking the time to give us a rating. Our customers feedback means a lot to us. As such, we try our best to ensure their travel experience is positive.
We look forward to serving you again soon.
Customer Service Team
Location: HERT02
Dear David
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!
We look forward to serving you again soon.
Best,
Team of Europcar Greece
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Location: ATHT02
We are grateful for the rating you gave us.
We look forward to serving you again soon.
Customer Service Team
Pick up was really fast. Registration took a lot of time, although I have all the information saved during the booking (address, driver license and mileage), she had to input everything again manually. But very friendly and helpful
Location: SKGT02
Availability, price and brand
Dear Andre
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!
We will be happy to see you again, enjoy your vacation.
Regards.
The Customer Service Team
Molto positiva, personale gentile auto in perfette condizioni
Location: CFUC04
Abbiamo avuto già esperienza con il vostro marchio e siamo sempre stati soddisfatti
We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.
We look forward to serving you again soon.
Customer Service Team
From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.
We greatly appreciate your feedback at Europcar Greece. We are delighted to hear you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Team of Europcar Greece