• Europcar Greece

Europcar Greece

Overview

Europcar Greece has a rating of 3.7 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 6th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7

Proactively asks for customer feedback

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
19
See all photos
How would you rate Europcar Greece?
Top Positive Review

“Pick up was really fast”

Andre S.
6/5/22

Pick up was really fast. Registration took a lot of time, although I have all the information saved during the booking (address, driver license and mileage), she had to input everything again manually. But very friendly and helpful

Top Critical Review

“50 minutes to make the paper at the desk, 15 mn to...”

Stephane B.
9/16/22

50 minutes to make the paper at the desk, 15 mn to get the car, 10mn to go out the parking as the barrière did not open i had to call the europcar Guy. I am gold in hertz and avis. My worst expérience with europcar, 1h15mn to get a car!

Reviews (1,221)

Rating

Timeframe

Locations

Other

Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user nikosp20
1 review
0 helpful votes
March 15th, 2022
Verified purchase

All super, tnxlknn; oinoi'pom; l,.'/\p[lkmnj. Hbnj. Hk/oipk[]l\l[kjonib hb, j. Hk/iop{}+[]pkonj

Thumbnail of user matteos37
1 review
0 helpful votes
August 21st, 2022
Verified purchase

Tutto Ok, hanno soddisfatto le mie richieste nonostante l'arrivo in ritardo del volo di andata

Location: ZTH02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We greatly appreciate your feedback at Europcar Greece. We are delighted to hear you enjoyed your experience with us.

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user tonisk1
1 review
0 helpful votes
April 9th, 2022
Verified purchase

Αυτοκίνητο σε πολύ καλή κατάσταση, άριστο προσωπικό. επαγγελματιες.

Location: HERT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Αγαπητέ Αντώνη,

Σε ευχαριστούμε που αφιέρωσες λίγο από το χρόνο σου για να αξιολογήσεις την Europcar Greece. Η ικανοποίηση των πελατών μας αποτελεί πρώτη προτεραιότητα στη λίστα μας, και μας δίνει πολύ μεγάλη χαρά που η ταξιδιωτική σου εμπειρία μαζί μας ήταν ευχάριστη.
Θα φροντίσουμε να μεταφέρουμε στους συναδέλφους μας τα όμορφα λόγια σου για την εξυπηρέτηση τους και να είσαι σίγουρος ότι θα χαρούν ιδιαιτέρως.

Ανυπομονούμε να σε εξυπηρετήσουμε ξανά.

Ομάδα εξυπηρέτησης πελατών

Thumbnail of user stephaneb218
1 review
0 helpful votes
September 16th, 2022
Verified purchase

50 minutes to make the paper at the desk, 15 mn to get the car, 10mn to go out the parking as the barrière did not open i had to call the europcar Guy. I am gold in hertz and avis. My worst expérience with europcar, 1h15mn to get a car!

Location: ATHT02

Reason I chose this business:

Due to price next time i will pay more and not chose europcar

Thumbnail of user paolot27
1 review
0 helpful votes
April 20th, 2022
Verified purchase

Tutto ok grazie puntualità serietà e tutte le informazioni sono state date correttamente

Location: SKGT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Caro Paolo,

Grazie mille per la tua valutazione. Europcar Grecia apprezza il tuo feedback. La soddisfazione del cliente è la nostra massima priorità.
Non vediamo l'ora di servirti di nuovo.

Il team del servizio clienti

Thumbnail of user buetheb
1 review
0 helpful votes
April 15th, 2022
Verified purchase

Location: PAST01

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear BUETHE,
Thank you very much for your thoughtful remarks. Your input is greatly valued. Our foremost priority is to provide outstanding service to all of our customers.
We would be delighted to serve you again.

Customer Service Team

Thumbnail of user dionysioso1
1 review
0 helpful votes
April 16th, 2022
Verified purchase

.../...

Location: SKGT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Dionysios

Please accept our sincere thanks for your feedback. We value your input greatly. Taking care of our customers is our top priority.
We would be glad to serve you again.

Customer Service Team

Thumbnail of user raoule2
1 review
0 helpful votes
April 21st, 2022
Verified purchase

Parfait... véhicule correspond à ce que l on a réservé...

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Cher Raoul,
Nous apprécions beaucoup votre soutien. Votre avis sur Europcar Grèce est très apprécié. Notre entreprise s'efforce d'offrir à ses clients des expériences de voyage exceptionnelles chaque fois qu'ils utilisent nos services.
Ce sera un plaisir d'entendre parler de vos expériences de voyage en Grèce

Équipe de service aux clients

Thumbnail of user hubertb42
1 review
0 helpful votes
May 6th, 2022
Verified purchase

RrrrrtbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbKkkkkkkkkkkkkkkkkkkkkkk

Location: HERT02

* Europcar Greece attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Hubert,

It was a pleasure to hear about your experience with Europcar Greece. Whenever our customers use our services, we strive to deliver great travel experiences.
It would be a pleasure to serve you again.

Regards.
The Customer Service Team

Thumbnail of user aphrodites2
1 review
0 helpful votes
April 25th, 2022
Verified purchase

Πολυ ευγενικοί και διευκρινιστικοί υπάλληλοι. Ευχαριστώ

Location: ATHC07

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Αγαπητή Αφροδίτη

Σε ευχαριστούμε που μοιράστηκες την εμπειρία σου με την Europcar Greece. Απώτερος στόχος μας είναι είναι να παρέχουμε εξαιρετικές εμπειρίες μεστους πελάτες μας και μας χαροποιεί ιδιαίτερα το γεγονός όταν αυτό αναγνωρίζεται.
Θα χαρούμε να σε εξυπηρετήσουμε ξανά.

Η Ομάδα Εξυπηρέτησης Πελατών

Thumbnail of user nikolaosm11
1 review
0 helpful votes
April 25th, 2022
Verified purchase

Excellent service, very profesional and eficient! Everything was as expected

Location: ATHT02

Reason I chose this business:

I can always trust them and I'm always happy with the service

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Nikolaos,

Thank you for sharing your experience with Europcar Greece. We are committed to providing our customers with great travel experiences every time they use our services.
We will be happy to serve you again

Regards.
The Customer Service Team

Thumbnail of user michels99
1 review
0 helpful votes
May 26th, 2022
Verified purchase

Location: HERT02

Reason I chose this business:

Good experience in the past

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Michel
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user gilletj
1 review
0 helpful votes
May 8th, 2022
Verified purchase

Personnel efficace et très accueillant
Rapidité pour récupérer la voiture

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear GILLET
Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.

We hope to serve you again soon!
Customer Service Team

Thumbnail of user cabaretx
1 review
0 helpful votes
May 16th, 2022
Verified purchase

Location: SKGT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear CABARET,

We are very grateful to you for bringing this to our attention. We would like to apologize for your experience and would appreciate the opportunity to make this right. Our customer service department strives for excellence, but it is clear that we have failed in your case.
If you would be so kind as to provide us with more information, we will be able to improve. In response to your feedback, we are going to provide our customer service representatives with additional training to prevent similar situations from occurring in the future.
In that regard, if there is anything else that we can assist you with at the moment, do not hesitate to contact us and I will be more than happy to assist you. It is our pleasure to serve you and we hope to regain your trust in the future.

Thanks again
Customer Service Team

Thumbnail of user patunasm
1 review
0 helpful votes
May 12th, 2022
Verified purchase

5 star xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcccxxvvjjuhfsd g jj v d DJ iknfdsfh

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Patuna
Thank you so much for the excellent review. Happy to know that you are recognise that our Team goes above and beyond to ensure our customers receive the best possible service.

We hope to serve you again soon!
Customer Service Team

Thumbnail of user h197
1 review
0 helpful votes
May 23rd, 2022
Verified purchase

Ok —————————————————————————————————————————————————————————————————

Location: HERT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear H,

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user patricku80
1 review
0 helpful votes
May 30th, 2022
Verified purchase

Bon accueil et bonnes explications, avec un personnel efficace.

Location: HERT02

Reason I chose this business:

La réputation

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Cher Patrick
Merci beaucoup pour votre évaluation et vos excellents commentaires. Votre avis est très important pour nous. Notre intention est de contribuer aux expériences de voyage positives de nos clients.

Nous serons heureux de vous servir à nouveau

Service Client Europcar en Grèce

Thumbnail of user nerin6
1 review
0 helpful votes
June 5th, 2022
Verified purchase

Location: KLXT02

Reason I chose this business:

Per il prezzo

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Caro Neri

Apprezziamo il tuo tempo per valutarci. La tua opinione è fondamentale per Europcar Grecia. Per noi è molto significativo creare esperienze di viaggio positive per i nostri clienti.

Non vediamo l'ora di servirti di nuovo presto.

Il team Servizio clienti

Thumbnail of user marcod143
1 review
0 helpful votes
June 14th, 2022
Verified purchase

Tutto ok, l'addetta al check-in molto cortese. Auto essenziale

Location: ATHT02

Reason I chose this business:

Prezzo inferiore rispetto ad altri competitor

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Marco
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user schleefj
1 review
0 helpful votes
June 25th, 2022
Verified purchase

Bery good services at airport. Ladies were very progessional

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Schleef

We appreciate you taking the time to give us a rating. Our customers feedback means a lot to us. As such, we try our best to ensure their travel experience is positive.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user davids8382
1 review
0 helpful votes
June 25th, 2022
Verified purchase

Location: HERT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear David
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user verdelhang
1 review
0 helpful votes
June 28th, 2022
Verified purchase

Rjjjjjjkkkjjkkk. Jhvvgggcccvvhkojhuhhgggghhhhhhhhvvvvvhhvvhvvvb

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We are grateful for the rating you gave us.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user mahmoutia
1 review
0 helpful votes
July 6th, 2022
Verified purchase

Location: JTRT02

Thumbnail of user andres281
1 review
0 helpful votes
June 5th, 2022
Verified purchase

Pick up was really fast. Registration took a lot of time, although I have all the information saved during the booking (address, driver license and mileage), she had to input everything again manually. But very friendly and helpful

Location: SKGT02

Reason I chose this business:

Availability, price and brand

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Andre

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user contim1
1 review
0 helpful votes
July 6th, 2022
Verified purchase

Molto positiva, personale gentile auto in perfette condizioni

Location: CFUC04

Reason I chose this business:

Abbiamo avuto già esperienza con il vostro marchio e siamo sempre stati soddisfatti

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.

We look forward to serving you again soon.

Customer Service Team

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From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

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