FishIsFast has a rating of 3.1 stars from 274 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FishIsFast most frequently mention customer service, quick response, and best company. FishIsFast ranks 17th among Mail Forwarding sites.
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I've been dealing with fishisfast since 2017. The customer service is excellent; they respond quickly and assist you. They provide all necessary information about incoming shipments, as well as the option to open the box and photograph each item. They packed the shipments perfectly; I've shipped very expensive items and never had a problem. The best is Fishisfast.
After using this service for 6 months, and previously shipping ant killer, they suddenly decided that ant killer was prohibited (a small amount of sealed powder and gel). There has been no warning of this. In fact, there's no obvious list of prohibited items on their website. The products in question are not flammable, corrosive or dangerous to humans. In addition, they are not prohibited by the airline or country of origin. I work in Iraq and I am stuck inside a compound. I cannot go out to the shops and buy things. But I guess they're saving me from myself with their woke arbitrary rules.
I've been dealing with fishisfast since 2017. The customer service is excellent; they respond quickly and assist you. They provide all necessary information about incoming shipments, as well as the option to open the box and photograph each item. They packed the shipments perfectly; I've shipped very expensive items and never had a problem. The best is Fishisfast.
Tip for consumers:
Their packaging methods never cause packages to be damaged.
Their customer service responds quickly and is extremely helpful.
Products used:
Parts
Shoes
Clothes
Car spare parts
Batteries
Been a customer for over 15 years, and they have never, ever lost a package. If there's an incident, it's not their fault. Once a package from France was delivered to the wrong warehouse - there's a bunch of them next to each other at their location - and they assisted in the search, contacted DHL, and found it about 6 weeks later!
Another time I didn't notice one of the orders wasn't registered for over 2 months, after contacting the chat support, they literally added it to my locker with photos within 3 minutes - turns out the label was damaged and they couldn't identify who it belonged to, but photographed and stored it safely, for months!
Having shipped 150+ packages with them I can highly recommend Fishisfast for your freight forwarding requirements in the USA. Tax free shipping with a generous 180 days free storage which helps when you are shopping seasonal sales. Easy to use Website and locker system helps keep track of your items and staff are willing to go the extra mile to ensure you have a great experience.
Ivkovic, Order #*******:
Arrived undamaged, well packed, and in reasonable time. Thanks! Will use fishisfast parcel forwarding service in future.
After using this service for 6 months, and previously shipping ant killer, they suddenly decided that ant killer was prohibited (a small amount of sealed powder and gel).
There has been no warning of this. In fact, there's no obvious list of prohibited items on their website.
The products in question are not flammable, corrosive or dangerous to humans. In addition, they are not prohibited by the airline or country of origin.
I work in Iraq and I am stuck inside a compound. I cannot go out to the shops and buy things.
But I guess they're saving me from myself with their woke arbitrary rules.
High Quality, High Price
Thank you, the one of the best companys. I hope in future low prices thank you
Fishisfast performs excellent logistics tasks, I liked our cooperation. Things for me were purchased promptly, employees are ready 24/7 to answer any questions.
Tip for consumers:
i think, this site is suitable for ordering and delivering things to Eurasia, Europe and other countries of the world
Been many years since the pandemic, and all the services provided by this company Fishisfast, still continue its excellent work! Clear and speedy customer services and the partnership with the shipping company also remain very smooth. Highly recommend this service company!
Tip for consumers:
always ask, when there's anything not clear for the first-time user, the customer service team does reply and explained well within a few hours.
Products used:
all our purchased items for daily needs.
I opened an account and sent a package from eBay, a few hours later my account was blocked, I had to call the bank and write a statement to the police. I spent a lot of time trying to get my money back.
Good service i hope the put more shipping options to saudi arabia thu the support team is amazing and fast response
There is serious issue with the management, I am sure if this company is managed by other team, it will excel.
They keep returning customers shipments and deny shipping, also cancel customers accounts if you argue your rights with them.
Never allow them to have hand on your shipments, I will never trust having any shipment sent to them any more!
If you read the reviews (1 star ratings), you will find some common experiences which is STEALING your itmes, by creating any issues to force you abandon the shipments.
Is this their business model?
Well done Fishisfast. I like your packaging. Everything is clear and well-arranged when you ask the customer service a question and when you get your package.
Tip for consumers:
Some websites in the United States are not shipping to their warehouse like Best buy. So be assure that the website you are dealing with is not listed in their forbidden websites.
Products used:
Shoes, Xbox batteries, Xbox controllers, and clothes
Every time i use my us address in fishisfast i feel with the difference between it and other company
They are honest and fast handling my package after arriving on my locker
I really love they professionality
Been using this company for years, and I could truly depend on their speedy replies with customer services, always meet my packing expectation, so the entire service is fast and well delivered! Definitely highly recommend this company for their service.
Tip for consumers:
Been truly happy with this service, highly recommend it!
Products used:
I purchase items myself online, then this company provides the service to receive and pack up to ship.
Very good, a little bit slow but ok, I wish they offered aramex.
They respond fairly quick.
And their pricing is good.
It's pretty safe to assume majority of the 4-5 star ratings on here are bull$#*!. This site is extremely unprofessional and i'm honestly quite surprised the site still exists with this level of sketchiness. They don't follow their own terms and service agreement and are very hostile and not understanding. If you were thinking about using this site— just don't.
Ease, commitment and you can use the address to receive your products purchased in other countries and then send them to your place where you live.
Tip for consumers:
Great service, great service and super fast shipping. I highly recommend your services they are essential and every time I request I am very satisfied.
Products used:
Cds , t-shirts, controllers games etc.
I have used shipito for many years, and recently their service has gone to hell and I am going to close my account. I will write a separate review for them. When looking for an alternative I came across fishisfast and my experience so far has been great. It is straightforward to use, efficient and cost effective. A parcel only took a week to arrive to Australia.
Products used:
Shipping
Avoid! They change their warehouse address and I lost my shipment because it was sent to the old address and the customer support basically told me to go f myself, even though I've been using them for 4 years. Also their shipping prices is very high. They take about a week just to send the shipment and if you choose aramex be ready to wait for an entire month to get your shipment, and if you contact the customer support they will tell you they are actually not late. There are so much better fright forwarding services, you should avoid Fishisfast.
Excellent intermediary service ordered 2 times, all it safely and quickly. Delivery prices are pleasant, they pack quickly even without paying for quick assembly and the support is very good. I will continue to use this service.
They do not abide by the conditions and laws of the company and deal with customers with coldness and contempt and without providing any assistance and they have no solution other than destroying shipments. This is other than the loss of some shipments after packaging.
Tip for consumers:
Subscribing to the company is just a waste of money and time
Products used:
Packaging, shipping and prices are very high
Never ceases to amaze me, amazing service, fast and efficient. Very fast handling & receiving of the shipments. I'm very happy and satisfied with the service provided by this company.
Tip for consumers:
The more reviews the better, have some options to choose from
Products used:
Various items like, clothing, electronics and some accessories
After our parcel arrived at the facility, we request to seal the parcel inside a box with its original package. It was a mistake to ask this as they ended up dismantling the parcel and re-boxed it. Fine. We took it was just a simple mistake.
Then after the re-packaging is done, when you get to the payment section, and after you have selected your preferred shipper (Aramax or DHL etc), both the payment Paypal and Credit links are DISABLE.
You have to contact the customer service. It takes a long time, Not only that, the customer service wants you to provide a photo ID. Since they have dismantle the parcel they could see that there is nothing "dangerous" per se. Yet they ask for photo ID - WHAT FOR? Never have any of the other service providers ask for this.
Verification are usually done at the home country if needed - the shipper would not normally even bother to verify the name and just drop the parcel on your door steps.
So my parcel is currently on-hold there. Worst come to worst we will gift them the parcel and repurchase it.
We are not writting this review out of bad intention.
Just hope to warn those people who do not wish to send their photo IDs online without pre-alert.
I have used this company for 4 years and have decided to stop and warn everyone of how terrible it has gotten. It started out as a good experience with nice customer service. Now it is absolutely terrible to work with and makes consolidation and shipping a nightmare. The benefits of this company no longer outweigh the disadvantages.
Tip for consumers:
Avoid it
Products used:
Consolidation and shipping
My package was lost and when I asked for a refund they said we will not refund you and if you file a claim on Paypal or your bank account we will shut you down and close your account.
Customer service is the worst ever
Fishisfast is a global package forwarding service. We offer an industry leading web app where you can check your item photo and ship in simple steps. Buy online in US and ship today.