Haixusa

I ordered a pair of boots for work from them not knowing much about the company beyond the little research I did into their products and people I knew who had used them in the past. Needless to say my first order was not what I wanted because the eyelets that the boot laces go through were way too small to fit custom laces in them.

I thought I was stuck with a pair of boots I didn't like because I had agreed to and purchased them off clearance. They reached out and offered me a full refund, I decided after looking at their other products to give them another chance so I swapped the pair I ordered for a better pair and paid the difference.

I am very happy with my purchase and will be getting my boots from them in the future along with any maintenance items I need for them. This was a solid company that stood behind their products. It's hard to find companies like this now days. The only reason I am not giving 5 stars is because what I consider a design flaw in the first pair but other people were happy with them. I just can't see having boots I can't put good paracord laces into. To me every item I wear needs to serve multiple purposes if need be.