HiFiGo has a rating of 4.9 stars from 102 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiFiGo most frequently mention customer service, and priority shipping. HiFiGo ranks 42nd among Discount Asian Products sites.
Hifigo shipped the phone promptly and informed me with timely updated tracking emails. The phone arrived in a sturdy and beautiful package. 5 stars!
I'm sure others have had good luck with this company out of China. I checked the reviews myself. But I ordered 4 TRS 3 lead cables, they sent me 2,2 lead speaker cables. Buyer beware!
Great group of people who act quickly and get me my products fast. I have had no issues, and have ordered multiple things from them.
Products used:
Aful 8, Dunu SA MK 2
Hi - ordered a cable and Moondrop Blessing 2 from HiFiGo. Order arrived quickly and for EU customers the no fees shipping is a real blessing ;)
I was a little disappointed in the finishing on the wood face plate of my Blessing 2 (there is a bit of a ridge that sticks out - and the screens fell off immediately as well) and was offered the chance to return for a new one or a small rebate (felt this could have been higher but understandable).
HiFiGo team is great though. Highly recommended.
Best,
Simon Adams
Got the item in 6 days China-Philippines. Really great support and replies often. Lots of HiFi goods you cannot get anywhere else. Ordering is convenient as it converts to your preferred forex. Recommended site!
Products used:
Balanced DAC/amplifier
I highly recommend this shop for buyers from Europe.
InCroatia where I live, all packages from China or USA go via Customs and they add around 30% of additional costs.
With "Option 2. Priority shipping with all tax & duty paid" I don't need to worry about additional costs.
I've ordered SMSL SU9 dac and I'm very happy about it. I recieved package in 9 days. Very fast shipping. It was my best shopping experience with a purchase from China.
Thank you! This site I hardly recommend!
Danijel
One of the best sites to purchase audio gears. Recently I ordered Dethonray Honey H1 DAC amp from them. I must say I am very much happy with their service.
Very fast shipping and excellent packaging. They will reply to each and every query.
Products used:
Dethonray Honey H1
I've got my order in 12 days! Didn't have to pay any customs duties. The product was very well packed and in perfect condition. Very good seller! I recommend the store.
Tip for consumers:
Great site for shoppers
Products used:
Shanling M3X
Second time buyer and really happy with service overall, my Shanling M8 took only 6 days to Spain which is a real record breaker. Besides, no customs fees nor taxes to pay, so I'm a happy bird and surely will buy again from this shop, I cannot recommend it enough as prices sometimes are hundreds of euros cheaper than other online stores in Europe. Super.
Tip for consumers:
Great prices and no custom taxes... Too good to be true!
Products used:
Shanling M8
I don't know of any DAC that you Can change the flavour of the sound by swapping out the OP AMP which is located underneath the unit.
For me this makes it a far more exciting DAC to own.
With the ability to change the sound to suit your mood or your music makes this an awesome DAC.
Build quality and connectivity options are great as well.
Very happy with this purchase
Excellent site, good customer support, and high-quality goods. Highly recommend. All the products that I buy personally I buy from here because they are top in their game.
Tip for consumers:
Audio enthusiasm
Products used:
Audio equipment
I have purchased LZ A7 from Hifigo. It took one week to come to EU. Customer service was very quick and helpful answering my questions. Overall great experience and I can highly recommend Hifigo.
I have ordered at least 6 times in the last 6 months. All my orders were received within a space of 1 week. I had to return an IEM due to one earphone being intermittent. However return was streighforward and service great. I can recommend them highly enough. They also give loyalty points so you get discount on your next order. Keep up the good work.
Products used:
All
This has been my greatest shopping experience from China so far. My new DAC arrived in a week (!) to EU with free shipping, nicely packed, couldn't be more happy about it. But then even nicer thing happened, I requested a custom adapter and a very kind guy named Dandan form HiFiGo made it happen, even with a discount:)
That's what I call an impeccable customer service!
Tip for consumers:
Don't hesitate to ask customer service for anything, you would like to order.
Products used:
SMSL M200 + two additional adapters
Amazing
Excellent service. I suggest the company, which offers a dedicated fast shipping service for Italy without tax ad costume duty issues
I ordered "fiio btr5 2021" from Hifigo store. Responsive and kind costumer service. Excellent shipping and the package was well-packed. Thank you
Products used:
Bluetooth amp
My favorite audio products are in HiFiGo.
Excellent customer service and fast and safe shipping. All major audio brands are here at competitive price. Recommended trade 100%
Tip for consumers:
Trade improved 100%
Products used:
Audio
I recently bought a pair of Kinera Baldr IEMs from HiFIGo and have found the service to be truly exceptional. The website is very informative and includes numerous photos and videos describing the product. All outstanding queries that I had were promptly answered by customer support(via Facebook Messenger). Shipping(FedEx) was quicker than expected and I found the IEMs to be very well packed for shipping. Highly recommended.
Ordered a Topping E30+L30+RCA cables bundle. Then, I got an email on Friday offering to switch to a cheaper RCA cables because the Topping one included in the bundle was out and refund me the price difference. I replied on the same day, got shipping info on Sunday, and received the package along with the refund (to Paypal acc) on Monday. All of this accompanied by emails checking my status each step throughout the process. Never had customer service this good very from a Chinese retailer.
Tip for consumers:
Pay for $12 express shipping, it's worth it. 3 days from pickup to delivery overseas.
Hifigo is an excellent source for competitively priced audio equipment. I was looking to buy the Fiio BTR5 and found it at a much better price on their site compared to others, and it came with free shipping which is always appreciated when ordering from Canada. I had a question about the tracking information and the follow up email I received was extremely kind and personable and thoroughly addressed my concerns. Every part of the process was smooth and I was very happy with my experience. The item arrived quickly and I will gladly purchase again from their site.
I highly recommend this shop for buyers from Europe.
In Poland where I live, all packages from China or USA go via Customs and they add around 30% of additional costs.
With "Option 2. Priority shipping with all tax & duty paid" I don't need to worry about additional costs.
I've ordered Topping D90 MQA version and I'm very happy about it;-)
Thank you,
Przemek
P.S. Customer service is very good, they reply to emails fast and are very helpful.
Tip for consumers:
For shipping choose "Option 2. Priority shipping with all tax & duty paid" in order to avoid additional costs.
Products used:
Topping D90 MQA
I bought a Dac Smsl Su 9 from HIFIGO.
If he arrived in 2 weeks, I living in Romania, all customs duties being paid, the consultants from Hifigo, showing professionalism and understanding, although I bothered them all the time.
Congratulations Hifigo.
You're the best
Smsl su 9 is a best buy, with a refined sound, a well-defined 3d scene. Quick short bass, warm mediums, and highs... a very refined delicacy.
5 stars rating to HiFiGo they shiped the device quick and communication with them over email was straight forward (I was getting worry at one point with the shipment due to the current situation but their feedback calmed me down). The product arrived in good conditons (shipped with GLS in Romania), the packaging was ok and the product was sealed. I'm happy with their service.
Customer service support was outstanding. And resolve the problem with all that I had an issue with... Happy customer here..
Hifigo have been great to deal with - in every way. The value is exceptional on all items as is the support & excellent communication from Kangyi & the team at Hifigo. I have ordered from Hifigo on 3 occasions over the past 2 months, it has taken a maximum of 8 days for each order to arrive here in Scotland from China, very well packaged, all taxes/duties paid & items in perfect condition. Could not ask for a better service in any way whatsoever. A big thank you to Kangyi & all the team at Hifigo for providing a great shopping experience online - every time. 5 Stars 10/10 A+++
Tip for consumers:
A fab shopping experience at Hifigo - every time !
Products used:
Earphones,music player,accessories
Few web stores have the attention to send pictures of the product you are buying, have the time to go through details about the purchase or even get something that is not listed, the guys at hifigo have always break the mold and do an extraordinary job at doing that and more, first purchase was amazing and right now I'm on my 3rd, excellent service, excellent timing and excellent customer service. 100% recommended
I'm sure others have had good luck with this company out of China. I checked the reviews myself. But I ordered 4 TRS 3 lead cables, they sent me 2,2 lead speaker cables. Buyer beware!
Tip for consumers:
Business may have been fine in the past but bad experience here.
Products used:
product unusable
HiFiGo was founded by a group of HiFi enthusiasts with the aim of creating an online store that has everything you need in one place.
For us at HiFiGo, music has always been a passion and an integral part of our lives, and we wanted to offer affordable and high-quality audio equipment to everybody who wanted a higher quality sound at any budget.
We believe high-quality audio should be affordable and attainable to everyone, not just a select few. We offer the best audio equipment from DACs/AMPs, IEMs, Headphones, portable audio players, to dongles and cables.
We ship them conveniently to our customers’ doorsteps and pride ourselves on offering the best price and service compared to any other place.
Our customers in over 50 countries worldwide can get all the audio equipment they need, including accessories, in one place. No need to waste your time looking somewhere else.