KBeads has a rating of 4.7 stars from 39 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KBeads most frequently mention customer service. KBeads ranks 11th among Beads sites.
I've been using Kbeads for a few months and I couldn't be happier. Their selection is amazing - tasteful and affordable. I used to keep an eye out for bracelets when out traveling or shopping etc but now I make them on my own through the help of this site. The possibilities are endless and really enables you to be creative. In addition their customer service is attentive and responsive. Shipping can be a little time consuming but well worth it. I highly recommend their services.
Hopefully I can update this someday soon, but I placed an order for buttons on April 13, and here we are nearing the end of May with no order in sight. I'm in the US and tracking hasn't updated at all, USPS says it's still waiting to receive the package. When I emailed kbeads to ask for a refund and cancellation a month after the order was placed, I was told to be patient. I knew the prices were probably too good to be true, but this is ridiculous.
I've been using Kbeads for a few months and I couldn't be happier. Their selection is amazing - tasteful and affordable. I used to keep an eye out for bracelets when out traveling or shopping etc but now I make them on my own through the help of this site. The possibilities are endless and really enables you to be creative. In addition their customer service is attentive and responsive. Shipping can be a little time consuming but well worth it. I highly recommend their services.
Just used Kbeads for the first time service was amazing, huge range of products shipping rates are very good. KBeads is now my first go to for all my needs due to the quick and easy service.
I'm just starting a small business which I make and resell jewelry primally in natural crystal's KBeads crystals meet all my needs so I'm very happy to let everybody to know of my delight in finding this company.
Products used:
I used a wide range of products from beads, findings and crystals
I have ordered several times from kbeads and i am very happy i found this wholesaler as a source for material. You can find very good quality as well as products for a lower budget.
The different processes are efficient, good organized and professional. If something is not in stock or of a bad quality you get contacted with a suggestion for a solution.
Customer service is very good and fast.
Tip for consumers:
Use the product filters (material, color, size...) to find what you are looking for. =)
I was shocked by the quality and value of my purchase! I have since made another large order. Everything comes packaged SO well and organized, and shipping is relatively quick! They also have surprisingly great customer service and are very responsive. I would recommend to anyone!
Products used:
Beads, bags, and findings
Hopefully I can update this someday soon, but I placed an order for buttons on April 13, and here we are nearing the end of May with no order in sight. I'm in the US and tracking hasn't updated at all, USPS says it's still waiting to receive the package. When I emailed kbeads to ask for a refund and cancellation a month after the order was placed, I was told to be patient. I knew the prices were probably too good to be true, but this is ridiculous.
Just received my first couple orders and I am very happy with this company. I am always a little nervous ordering from over seas, you never know how long the order will take, will you receive the item as pictured, if it's wrong will it even be worth the price to send back, etc. Well I am confidant that won't be an issue with kbeads. Shipping was incredibly fast, tracked the entire way. I have received two orders now, one was beads and the other was plastic tubes for beads. Both packages were very well packed, no breaks or spills. I will absolutely be placing more orders in the future.
Products used:
Beads and bead containers.
I paid a month ago. No beads. Send letter, excuse. No beads. Same thing2more times. Many excuses …. No beads.
Contacting pay pal for a refund.
Tip for consumers:
Many excuses . No beads .
Products used:
None … they never arrived
I have purchased many different items from kbeads.com and I am always so pleased with everything! The products are always of a great quality and there is a large range of items to choose from. I always feel confident when placing orders are I am kept updated on the status of my orders throughout and they are excellent are replying to any emails and communication. They also regularly offer discounts and shipping offers which is very helpful. I will continue to buy from kbeads and look forward to seeing more of their amazing items.
I purchase Ethnic cloth cords and red copper jewelry components from KBeads and have always been happy with what they offer, their shipping and the selection of products.
I have placed several orders with this company over the past year and LOVE the great sale prices! Product always ships quickly and the quality is exactly what I expect. Highly recommended!
The quality of the beads are amazing!
There's also so much to find, they have literally everything you need!
Would highly recommend!
If you want fast deliveries of exactly what was described when you ordered then shop here. Great prices and fast service is a total winner in my books.
Products used:
Buttons and beads
Great quality products! Shipping is fast! Communication is great, prices are awesome. I received all my goods as pictured, no surprises.
Products used:
Everything
I have enjoyed ordering from this company, my first order came promptly, it was well packed, had the right amount of products contained within, and came with a pick list/ item list which was handy.
Tip for consumers:
Everything was great but the package did smell a bit odd, almost like sweat. but it didn't impact the products
Products used:
Pendants, wires, hooks, and jump rings.
I tend to read reviews from a company before I order something, so it was surprising to me to have an issue with Kbeads.com.
I've ordered from them only a handful of times and I have to admit that I was pleased with their products. In addition, it arrived within a reasonable period of time and the merchandise was packed very well.
My recent order arrived pretty much the same way. However, as I removed my merchandise, I couldn't help but notice that a fluorite pendant that I had ordered arrived in two large pieces and several sharp pieces of shards. I contacted Kbeads.com and they did respond to me quickly. I was told to take a picture and send it to them. I told them I was unable to do it and that at this time with a pandemic around us, I was not willing to have anyone into my home do it for me. They responded quickly. The second response was similar to the first, but they now suggested I do it with my phone. I explained that I don't know how to do it from a phone. I do not have an iphone. I only have a flip phone because I am ignorant in the matters of technology. I am elderly and quite honestly, I have to admit that I am Techno-Thick. I am happy that I can work the computer at all. Although they told me I could wait until someone did it for me at a later time, I became really annoyed with them because, as I explained, it was a minor amount of money - about $1.50 or thereabouts. I told them I would take the loss and write a review. I got a response which basically told me that they understand, but that they can't make good on it because they have to have proof. I told them that if I was trying to get away with something, I would do it for more than $1.50. There were more expensive items in the order that I could have lied about. They said that they couldn't correct the situation because they had to see a photo of the piece so that they would know what the item was. Ridiculous. They have my order number and I even sent them the Item number with a good description.
I believe the item was broken before it was packed, because it was packed very, very well. I do believe that whoever packed it had no idea it was broken. As a fairly new customer, this quickly became an issue when it never should have. In my opinion, they should have just replaced it with my next order or credited my account.
This entire experience was mind boggling to me and very, very petty. Do they have nice merchandise? Yes. Is the arrival time of the merchandise good? Yes. It's all good, but if the merchandise arrives broken, it's not so good anymore, is it?
So... if your merchandise does not break, I do not see why you wouldn't be pleased with Kbeads.com. Just don't be shocked if they make you jump hoops to back up any broken merchandise. I might not have minded sending them a photo if I knew how, but I don't and that's the bottom line.
I wish I could post a photo of the piece in question. I am sorry I cannot. All I can add is that if I was able to, I'd have had someone help me with it, or even better, teach me how to do it, but I don't.
Tip for consumers:
I honestly was thrilled with this company and was very disappointed that this occurred. The selection is great, the prices are good, etc. If you have no problem with taking photos and posting them, which most people other than myself know how to do, then I would expect you to have a positive experience with them.
By the way, I do NOT have a business, although you checked it on the right side of this screen. Please correct. Thank you.
Products used:
beads, clasp, etc.
By the way, I do NOT have a business, although you checked it on the right side of this screen. Please correct. Thank you.
I have purchased some nice, affordable and some decent beads from this company for awhile now. Postage is reasonable, dependant on weight and delivery is within the timescale which is great. Customer services are good and deal with situations promptly. Overall, this is a good company to purchase various assortment of beads.
Tansi/Hello, I am a Metis woman from Canada, my daughter and I get great enjoyment & relaxation from beading. Excellent products/sizes/colors, good shipping time and always great savings to be found. Have returned a few times & will again :) thank you
Tip for consumers:
Beading is great for all ages & sexes (not just women - some of the greatest pieces are from the men.) My granddaughter (8) has started her beading adventure & is very excited. Make great gifts, decorations & jewellry :) Winter is nice as time to set back & keep warm xoxo
Products used:
Have used many beads and fasteners... my grandchild needed clip-on earrings, excellent options here too.
Great website for wholesales, very reasonably priced and never any issues. Shipment is always very prompt to Australia. Very glad I found this site!
Every time Kbeads communicates with me they are so sweet and kind. I feel well cared for as their customer.
They ship things quickly and effectively and you can tell by the packaging that their warehouse is well organized. They've never lost and item or forgot an item and they have fantastic perks for customers.
I have made a few orders from Kbeads. They have wide range of products to choose from. The prices are very good for what your getting. Delivery is very fast and everything is packaged well.
Wonderful quality beads and good communication. The prices are very good and I enjoy purchasing from them! Highly recommend. We use them often to make amazing jewelry.
Very happy with my 1st order from Kbeads. The quality of the products is excellent, and the prices are great value. The package was well wrapped for the long journey, and was despatched quickly. I highly recommend this company.
I have been buying from Kbeads for a short time but my experience with them has been nothing less than perfect. Their email responses are quick and efficient. They are always one email away for help and assistance. The beads are up to standard and are well explained online. I am very pleased with Kbeads.
Kbeads has a great selection of beads and pendants that have allowed me to be very creative in my small business. Prices are very good and the shipping is always well done.
Products used:
Beads,pendants
Great prices, and offers available on a huge amount of items, they always have what i want/need. The quality on everything I have ordered is great, Customer service is good, delivery to the UK is always quicker than expected, would highly recommend.
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