PhotobookAmerica has a rating of 3.4 stars from 87 reviews, indicating that most customers are generally satisfied with their purchases. PhotobookAmerica ranks 5th among Photo Sharing sites.
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After collecting family history and photographs for 50 years, I decided I had a unique opportunity to start on a book project while recuperating for 20 days in a rehab hospital. It was much better than watching the limited fare on television. I had all the photos and much of the family already written up. I merely had to design the order and presentation. Photobook America gave me the best choices to freestyle a 180-page history with as many photos as needed. It turned out fantastic and took 6 months to finish!
I waited WEEKS to receive my order and when I did I was mortified at the quality of the tumblers that were literally falling apart as I was pulling them out of the box. Also, I used photoshop to ensure the highest quality of pictures and they came out disgustingly grainy. So mad and I will NEVER used their products or services again. For the first time in my life I am going out of my way to post as many negative reviews as I can.
After collecting family history and photographs for 50 years, I decided I had a unique opportunity to start on a book project while recuperating for 20 days in a rehab hospital. It was much better than watching the limited fare on television. I had all the photos and much of the family already written up. I merely had to design the order and presentation. Photobook America gave me the best choices to freestyle a 180-page history with as many photos as needed. It turned out fantastic and took 6 months to finish!
Products used:
Photobook 20x14"
After finally completing my book and letting them know what a hard time I had, I was able to complete it through constant perseverance and I received an apology. I was also sent the book in very quick process time with fast delivery. I appreciate that they did do a very nice job on the book and the person I made it for just loves the results.
I gave only 3 stars because of all the frustrations I had to go through to get the good results I finally got.
I've had such a horrible experience this week, after putting in many hours; 6 to be a fact... the last step to conclude the order would not go through... I tried everything I can and I'm so frustrated with this program that I'm done trying and they can keep my money and loose any further business with me. I started the book over after all the work I did was lost, only to have the same thing happen again... I wish I had seen all these reviews before purchasing their voucher for a "Special Deal"!
Your product is easy to use and the finished product is well made. I would like more clip art designs but overall, very pleased
Taking great photos on a trip is one thing, but being able to share them with family and friends is another. Who wants to look at someone's phone? The 14x10 landscape format books are fantastic for sitting side by side and reliving your travels. Photobook America's print quality (on the cover and inside pages) is fantastic. We are so pleased with our books. I highly recommend them to preserve those treasured photos of your trabels.
I've created about 40 books over a period of several years and have never been disappointed. This past month I ordered 5 more to give as Christmas gifts. The color is sharp and I find the creation process easy. I sometimes use my own backgrounds in addition to the wide variety of options offered. I've occasionally tried other companies but always come back to Photobook America. I use the voucher offers to get the best pricing. Photobook is my go-to for preserving memories.
Products used:
Photobook America
I have been printing albums with this company for 6 years. The last album I received was of very poor quality. Everything is blurry. I asked to print it again. I received it again blurry and all the faces are lilac. I don't understand why there is no quality control before sending to the consumer. I am very upset because this is an album for my client.
I'm so impressed with the quality of the book I ordered for my children. This is my second child's wedding and the 7th book I have made with Photobook America. I can't tell you how supportive they have been. Once you get into the process the fun begins. Changing layouts adding words to pages. I really enjoyed these experiences. Toughest part is deciding what photos to use. Originally we were using the photographers studio to make book. Too too long and $$$$$ can't imagine. I thought let me try. I made a 50 page book flat binding at so much less.
I have tried many photobook companies and I keep coming back to this one. They have a download software that i particularly love. I always order their layflat albums with the cheapest options in all areas, and they are fantastic. Uploading from software is tricky, but now that I know how, it's fine. ( bigfile transfer). I have recommended them to many. I hope they keep the offline option around.
Tip for consumers:
Always check for vouchers before coupon codes.
Products used:
Mostly Layflat albums
Sometimes calendars
Occasionally other products
I like working offline and this company has a great downloadable software. I once had an issue submitting it after completing, but now I know how to send it with big file Dropbox. Once you get used to their formats, features, products etc., it's hard to go with other companies.
*On their software they have an option to enhance specific photos, which is great for everyday pics, but terrible for proffesionals.
* The vignette option on software (not available on online software) is so spectacular and i have not seen it on any other site.
I always do their layflat albums. I've done weddings, and random everyday albums. Everyone who sees my albums are blown away.
Usually customer service reps come through when I need them, which is not often.
The only negative thing I can say is that since they switched from DHL to usps it takes much longer to come.
Easy to use platform. I completed my Greece album after procrastinating for 6 months. But once started, it was a breeze.
I would like more options for vertical pictures, without the need of stretching the frames…
Products used:
Photo album
Love the quality of these albums and thick pages. Would like to see more 100 page options for vouchers.
Products used:
Lay flat pages
Linen hardcover 100+ pages
I have created 4 books, each with about 40 pages. The results are stunning! There is a learning curve, but the ability to create and build your own pages is so worth it. I use an imac and can pull photos directly from photo app.
Easy to use, good options to up load your photos, fast production and delivery very pleased with the prices and quality I have made over 20 photobooks with this site
Products used:
Photobook
I've made at least 3 or 4 books a year over the last 8 years. They have the best customer service techs. Whenever I've called they are knowledgeable, friendly and easy to reach. Always helpful. Lots of options and ways to design. Also, coupon options available on their website. Try them!
The photobook exceeded my expectations. It was heavy and the quality nice. The photo pictures look professionally printed. It also arrived earlier than the said specific date. It was a little pricey though, but still a good deal considering having a lot of additional pages to it.
Products used:
Photo book
This company has printed many books for me over the years and the quality is always good. If you get stuck, call their customer service number. They are responsive and will walk you
Thru.
This company has printed many books for me over the years and the quality is always good. If you get stuck, call their customer service number. They are responsive and will walk you
Thru.
Tip for consumers:
Buy vouchers when available.
Products used:
Photobooks
I received an email stating that my photo book was a whopping 73% off, but in reality it is only 55%. Thus, I spent a lot of time and effort into uploading (can only do 10 photos at a time or it clogs their server) and designing a book for them to give less than quoted on the "bait & switch" advertisement. Meanwhile, I've attempted to update my profile several times (as requested) and the website is non-responsive.
I had a few photobooks made from PhotobookAmerica. I love the overall experience. The books are good quality. Recently I tried to upload some photos to other photo book sites, both sites turned my pictures upside down or left to the right. It was very frustrating. Then I went to PhotobookAmerica, it solved my pain. Thank you PhotobookAmerica!
First off let me say my photo book experience was an amazing one start to finish! I created an 11x14,100 page photo album of my 2022 trip to Ireland. I had bought a gift voucher and had to use customer service for help to apply the certificate, as there was some confusion when I chose my layout (had to match details of certificate). I was able to email a customer service representative and within a couple of days (it was the weekend) I received a response with screenshots of exactly what I needed to do to fix my settings and apply my gift certificate. I was able to complete my check out and received my book within a short period of time. The platform was easy to use for me and I really had a good experience creating my photo book. I was able to be creative and I was able to choose colors, graphics, and my picture layouts. This was very important to me. Thick pages and vibrant colors. Awesome quality! I highly recommend Photobook America!
Products used:
14x10 Photobook
I'm an amateur photographer focused on wildlife and landscape taking 1-2 trips annually to exotic locations. For at least the last decade I have created a photo book for each trip, all with Photo book America.
With one minor exception, I'm extremely satisfied.
Here are the good points:
1. The app has some very useful features like autoflow that creates a book with all of your photos. I use this as a starting point, and remove, replace, move, or resize various photos.
2. Customer support, when I've needed, it has been very responsive.
3. The time between order and receipt of the book has always been less than two weeks, without paying for expedited processing.
4. The finished product, always 8.5 x 11, layflat, image wrap, has always been excellent, with one exception (below).
The only problem over a span of more than a decade has been a book on which the cover is lifting away from the pages by about an eighth of an inch at the edge of the book. I suspect there is either a slight warp in the cover or that the spine is too narrow. The problem is not significant enough for me to have demanded a reprint.
Products used:
Photo book
Easy to use and if you have an issue - they have the best customer service teammate Thais for the help
Tip for consumers:
Please do not share my email address
Products used:
Photobook
I waited WEEKS to receive my order and when I did I was mortified at the quality of the tumblers that were literally falling apart as I was pulling them out of the box. Also, I used photoshop to ensure the highest quality of pictures and they came out disgustingly grainy. So mad and I will NEVER used their products or services again. For the first time in my life I am going out of my way to post as many negative reviews as I can.
Tip for consumers:
Don't use this company
Products used:
tumbler, shot glass
I have created about 10 Photobooks to date. I love this product.
I use the desktop designer software. I love that I can add my own backgrounds (colors and patterns), icons, frames, etc to make my books more relevant to my experiences. I do not know how the online version works, but I would assume similar capabilities.
The program is easy to use and the final products are beautiful. There are many options available as to size, format, paper selection, etc.
In addition, their customer service/phone support is excellent. And they have special offers/pricing all of the time. I always take advantage of those.
I highly recommend Photobook.
I have used PhotobookAmerica for many years. I am pleased with the product and the responsive customer service.
I like using Photobook America as it makes building a photobook offline easy. You can do it online also, but I have not tried that. I am a grandma who likes to build the books of the grandchildren, but don't want to have the computer online all the time. You choose the size and type of book and then name it. Another great thing is that the usual book starts with 40 pages - double the normal books. If you need to add pages that is also easy. They have scraps, frames and backgrounds to add to personalize it even more. Uploading the book is easy when you are ready to order it and you receive it pretty quickly. If you have a problem the customer service is quick and helpful. The reason I only gave it a 4 star rating is the limited backgrounds. They have many sales also and you have 3 months to use the coupons if you pre=buy.
Products used:
photobooks
I like being able to design products exactly how I want. There are many products to choose from such as photobook, photo prints, home decoration, and useful items. Quality products at cheap prices. Admins are very helpful in making products.
Products used:
Photobook, Home decoration
The product is always excellent quality. They often have coupons that make prices very reasonable! If anything is amiss, coupons don't work, etc., email customer service is spot on.
Tip for consumers:
Check your coupons for details before you start making things to make sure they apply. Check ALL the details, like backing on puzzle and type of paper, etc. before buying a coupon check stock of items to see if they have it before you buy the coupon for it. However, they will help in all these situations
Products used:
Usually photo books, but have done calendars and mugs as well
Photobook America is an online platform that allows individuals to create and customize personalized photo albums, prints, and other photo-based products. The company offers a wide range of design templates, editing tools, and materials to create photo products such as photo books, photo prints, canvas prints, calendars, and more. Customers can upload their own photos, choose the design and layout, and add personalized text to create unique and meaningful photo products. Photobook America operates in multiple countries and ships to over 100 countries, and has won several awards for its innovative photo products and services. The company's mission is to help customers preserve and share their precious memories through high-quality photo products that are both beautiful and durable.