PuckOven

This is my 2nd Oven so the need to write. When I seen this I thought, WOW, cool and quick and no heating up my house. Well the thing has it's flaws. The temperature can't be regulated as stated and it burned everything I cooked. I could not follow package direction or cookbook directions for baking, roasting, toasting or broiling as it burnt the edges on everything. I had to turn down the heat, taking the longer time to cook delaying the selling feature of this product, to save time & money.
I finally called and complained and they said I wasn't using it correctly and it was my fault, HA! I told the operator I was twice his age, I'm 60, and that I've been cooking a lot longer than he's had birthdays, shut his $#*! up and he listened. When I call having issues with a purchase there is nothing worse than a smart $#*! on the other end who's not using the product or knows my issues.
Bottom line I requested another oven which took less than 1 wk and what a difference. This one is not burning my food edges and in fact I'm finally baking things we can eat again. I told them there was something wrong with the heating or adjustment knob and they did not wanna hear it and now that I've got a working oven, I love it.
So, don't sit back and take it, if you're thinking about this oven it's a great space saver, looks good on the counter and easy. It appears a tad bit hard to clean. I am finally happy with my purchase, a little expensive, but happy to have the product for cooking to avoid over heating my home, especially during the summer.
Thanks over all Wolf Gang Puck.