ScoreBig has a rating of 3.7 stars from 256 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreBig most frequently mention great seats, service fee, and face value. ScoreBig ranks 20th among Tickets sites.
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Easy to choose and purchase tickets. Best price when compared to other sales sources. Will definitely use again.
I bought tickets for a bad omens concert and it took them THREE MONTHS to send my tickets electronically. They waited up until the weekend of the concert to send them and when I called each month they said "the venue isn't releasing these tickets yet". Talk about anxiety central. The tickets were nearly $500 and a birthday gift and I had to wait three months to see if I got scammed or not. I saved about $20 buying the tickets from scorebig but it wasn't worth the $20 for what I paid in absolute stress. All of my friends who bought these tickets from other sites had them sent within 4 days of purchase. DO NOT USE SCOREBIG unless you're cool with your money just hanging in the air for months. They also didn't send them to my email. They sent them to an AXS app as delivery but didn't say that anywhere while purchasing the tickets. I only found out I had to download the axs app when I called multiple times to inquire about my tickets. Had I not called, I wouldn't have known where they even sent my tickets to. Sept. 2023.
I had no problem with placing my order, and the follow-emails were great. Loved the communication.
Easy to choose and purchase tickets. Best price when compared to other sales sources. Will definitely use again.
I ordered two tickets and they were sent out immediately electronically. Very happy with the service I received and looking forward to seeing the concert
I bought tickets for a bad omens concert and it took them THREE MONTHS to send my tickets electronically. They waited up until the weekend of the concert to send them and when I called each month they said "the venue isn't releasing these tickets yet". Talk about anxiety central. The tickets were nearly $500 and a birthday gift and I had to wait three months to see if I got scammed or not. I saved about $20 buying the tickets from scorebig but it wasn't worth the $20 for what I paid in absolute stress. All of my friends who bought these tickets from other sites had them sent within 4 days of purchase. DO NOT USE SCOREBIG unless you're cool with your money just hanging in the air for months.
They also didn't send them to my email. They sent them to an AXS app as delivery but didn't say that anywhere while purchasing the tickets. I only found out I had to download the axs app when I called multiple times to inquire about my tickets. Had I not called, I wouldn't have known where they even sent my tickets to.
Sept. 2023.
I bought Coachella tickets for this past April 2020. Coachella ended up cancelled completely this year and the site says 100% refund if an event in cancelled. They will not refund me, saying it's been postponed until 2021. However Coachella always takes place each year so this year is not a postponement it cancelled. Still fighting for a refund.
Due to a certain circumstance I was unable to attend it with my girlfriend, thus having to give up my ticket to my girlfriend's mother. I'm glad to hear they both enjoyed it for the fact that it was her first time seeing a ringling circus event, but it will be her last due to the fact that they are no longer going to be doing shows. I called in your support hoping to have sort of chance to change it to the next day and paying whatever differences and charges that may need to be applied. Your support did absolutely nothing but tell me that they can't do anything because it was the day before and suggested I go towards Facebook and try selling it there. To me having a long history in working In customer support, shows lack of effort and retention. As much as I enjoy score big, I'm going to have to reconsider purchasing from the company. I want to ensure that the company not only provides me great prices in tickets, but the effort, compassion and understanding in a customer's unexpected situations.
So happy to get tickets for my favorite play, Hamilton, in NY! Rates were way cheaper compared to other online ticket hubs and transaction is fast and easy. Just a few minutes and you have ur seats! Thanks again, ScoreBig!
I've used Score Big quite a few times. It's easy, and they are very reliable. Never had a problem.
I bought Diamond Club tickets to surprise my wife. I have bought from ScoreBig before wirh no issues. When I purchased theae seats, I receives notification an hour later the seller decided to cancel my transaction for an unknown reason. I feel the seller should be in contract when selling the tickets. The seller should I either have to sell the tickets once sold or at least have a cancellation fee for the inconvenience. I mean I, the buyer, has to pay a ridiculous service fee when I buy the tickets. The seller should also be invested somehow.
Got the tickets maybe an hour after i purchased them i love this website. Great seats great prices. Will be back on here soon.
Firstly they charged much more than the tickets had originally indicated online. When we tried to call to get them to reverse or at least pay back the difference they refused and said all tickets are final sale... even though their site says 100% money-back guarantee. The hockey game we're to attend is tomorrow and I'm not even confident that the tickets are real.
The site was easy to use and able to see the view from our seats was great. I will use again for my next concert.
I got such a good price on our tickets that I bought 6! I printed them out and they worked great. This is the second time we used scorebig and we were very happy with it.
This was not my first purchase from scorebig so I know that this is a reliable site to get great deals on tickets. We did score big with floor seat to Hall and Oates. It was a last minute purchase but it was nothing short of amazing. Easy access to my tickets-print and go. I will definitely be back to Scorebig for more concert tickets.
The seats were great, could see everything. I would buy tickets again from you except they were really expensive. StubHub had better prices.
We recently had an event cancelled for tickets we did not receive. I was given 12 hours to respond, which was in fine print, if I wanted a cash refund and not a voucher. I did not see that so I had to talk to my friends to see what they wanted to do. Since that email, I received another one saying I would get a refund and another with a voucher. The refund was offered less the service fees but their website says if the tickets aren't delivered for a cancelled event them no fee will be deducted from the refund. Needless to say, what they did is sketchy at best. I currently trying to get in contact with them, but that is difficulty as well. Do not use this service if you can avoid it.
I don't understand how service fees add up to $40 more to the selling price. Maybe that's not a problem towards the score big team though I'm not fond of this system.
Don't do business with them they will send you tickets with somebody else's name on them. Will not reach out to you will not refund you. They sent you canceled tickets. Warning the company do not do business with them.
Tip for consumers:
Don’t buy tickets from them
Ticket prices are amongst the lowest but fees are a bit higher than the other sites. After purchase the delivery/transfer instructions and time frames were relatively unclear and did not fulfill my expectations. Fortunately the ticket transfers happened quickly and with no problems largely because it was handled via Ticketmaster transfer.
I was not able to get in the game bc I printed off a copy of my ticket and AA center would not accept it! The box office said I should have received an email from either the team email or Ticketmaster with an electronic scan. I never got one so they would not let me enter. I PAID FOR A FREAKING GAME I DID NOT EVEN GET TO WATCH! VERY DISAPPOINTING! HAD I KNOWN THAT PAPER TICKETS WERE NOT ACCEPTED THERE I WOULD HAVE CALLED AND SET UP THE PROPER PROCEDURE!
We took a bite out of the Senators 5 to 0. My party had a great time being their first Sharks experience. It will leave a lasting impression and wonderful memories.
I ordered tickets for a Braves game from Score Big. It was a very easy process and worked better than expected. We got a great price on the tickets and had awesome seats. The only issue we had was it rained at the game which obviously is not Score Big's fault
ScoreBig is a leading online marketplace for tickets to Sports, Concerts, Theater, and Family events. ScoreBig allows you to purchase last minute tickets to sold-out events in addition to the latest on sales occurring for popular artists, teams, and productions - we'll get you in! We safeguard your transaction with our money-back guarantee, under a secure checkout, with interactive seat maps to guide your purchase.
ScoreBig was founded by Adam Kanner and Joel Milne in 2009. On November 12,2016, ScoreBig.com came under new management of a subsidiary of TicketNetwork Inc. The subsidiary acquired and licensed select assets of the company formerly known as ScoreBig Inc, which went out of business in September of 2016. The subsidiary is operating www.scorebig.com on a going-forward basis.