I was online to buy a new bed and all over the internet in top search spots were these sites that looked exactly the same. It turns out they are all owned by hayneedle inc. I did a quick search online and found that sitejabber had tons of really bad horror stories about people ordering from hayneedle. They just seem to buy up these popular URLS and then you are really buying from hayneedle. But because of their clever system of buying up good domain names and great job of seo they come up all over the place. Is buying from hayneedle a good thing to do? READ THE REVIEWS. I will list a few of the sources here and almost everyone has a nightmare experience. They are VC funded so they are flush with cash but it appears they have no real customer service.
http://www.sitejabber.com/reviews/www.hayneedle.com
http://www.viewpoints.com/Hayneedle-review-006d4
None of the reviews are good... sounds like you just have to realize you are buying from a big company and don't expect good customer service. They work with suppliers meaning they are just the middle man see their own website here
http://www.hayneedleinc.com/suppliers.html
Maybe down the road their customer service will improve but just beware what you are buying and from whom...
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.