ValuePetSupplies has a rating of 4.9 stars from 88 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValuePetSupplies most frequently mention customer service, and free shipping. ValuePetSupplies ranks 15th among Pet Supply sites.
I heard about this company while reading a review for another site. The reviewer was quite complementary to your site in comparison to the site I was reading. I looked up your site and ordered only to discover an upgraded version. I called to edit my order. I spoke with Shannon who could not have been more patient and went out of her way to assist in every way. I will be ordering again because today customer service that Shannon provides is rare. The fast shipping is also a plus. Just got a second dog and pads are used more than twice as fast. Way to go Shannon! If ever I need to call customer service again, hope I get you.
The mail service you used (FEDEX) delivered the package to the wrong address. It was delivered to 539 S. 7th Ave instead of my address 539 S. 8th Ave. Thankfully a honest neighbor delivered the package to me later that evening. Not your fault. But in regards to the bully bones I ordered. I have ordered these many times in the past and this order for some reason has many bones that are flattened and not anywhere close to previous orders size wise. I was disappointed as the pups went through a flatten bone in like 10 minutes versus chewing on the round ones for upwards an hour.
I heard about this company while reading a review for another site. The reviewer was quite complementary to your site in comparison to the site I was reading. I looked up your site and ordered only to discover an upgraded version. I called to edit my order. I spoke with Shannon who could not have been more patient and went out of her way to assist in every way. I will be ordering again because today customer service that Shannon provides is rare. The fast shipping is also a plus. Just got a second dog and pads are used more than twice as fast. Way to go Shannon! If ever I need to call customer service again, hope I get you.
Order a treat my 2 dogs love. Received it quickly and the dogs are happy. So many online shipments are taking forever these days.
I'm quite pleased with the prompt and careful delivery. Thank you for a quality product at a great price
The yak cheese chews and collagen sticks have saved our house from our crazy chewer, Kelce! Thank you very much!
Wide choice of quality products and they are super fast with shipping. Nothing negative at all and I highly recommend looking around and make a purchase or two. You won't be disappointed! My dog loves the United States raised Cattle (and processed in the U.S.) Bully Sticks. They are low stinkers when chewed which is very nice for me!
I made a purchase that I would not need in the future, I called to cancel but it had already shipped. When I received the product I did ship it back with a note in it. I was surprised to get an e-mail from the company telling me that they received the product back and were crediting my account. I didn't have to track the shipment and confirm they received it back, I didn't have to ask for a refund, they just got it taken care of. I appreciate the way they do business.
Best place to buy GREENIES, ever!
Always accommodating, very quick delivery, and lovely people to deal with! The only treat my dog Coda eats!
I inadvertently ordered the wrong product. I called Customer Service and they sent me a return label so I could return the product and order the correct one. I have been buying lamb lung treats in bulk from Value Pet Supplies for many years and I've always been pleased with the quality of the product.
Products used:
lamb lung treats
Bully sticks are too thin. Disappointed in the quality based on price of product for the quantity of 100 count. Definitely not at all what I expected! Big let down.
My BIG girl can finish these in about 4-5 minutes, where as her smaller sister will take about 10 minutes. Depends on the dog.
Delivery was speedy, and overall impressed with the pricing. I can't find bully sticks in my area for these prices!
Excellent selection, service and price. I order regularly and am very happy with Value Pet Supplies.
Always the best from value pet supplies. Never any issues. Always prompt delivery and great service
First time using this vendor and they had the products that I needed, in stock. My regular vendor was out of stock. They also provide for bulk orders which sure beats trying to schedule regular deliveries.
I have ordered from Value Pet for years and always happy with their products and it's shipped very fast. I would highly recommended this site
I always order my pups all natural animal parts snacks thru ValuePetSupplies! Love that the products are "made in the USA"!
My dogs go crazy for every type of snack I've purchased thru this company!
Right size for my needs. Amazing value! Love, Love these pads! I will continue to buy these pads for my untrained poodle. Not her fault, I rescued an international students dog of 1-1/2 years old and never went outside! Sad but so glad for Value Pet pads, I don't know what I would do without them!
I am always pleased with my orders from Value Pet Supplies. They ship immediately so we are never out of our product. The prices are very comparable. Great customer service.
First I have to say, they have SUPER fast shipping! It shipped within hours of ordering, and I received it in a couple of days! I found that if you are just ordering normal amounts of these products, it seems to cost the same as other online stores. The real savings comes in when you buy in bulk, which most places don't offer. I ordered a year supply of both of these products, and I saved $3.00 per box of Greenies! This response board is very hard to write on.
I had purchased large pee pads for my animals an was very happy with them except I had to cut some to make the fit cages better. So I went smaller this time and found out the absorbant padding is way thinner. It would have been nice if this detail had been listed in the description. Will go back to the big pads and cut them again.
My senior citizen doxipoo has incontenance and luckily doesn't mind wearing them. A younger dog that's not so mellow could probably remove it easily but if you have an older dog with this problem, it just might help. It did for me.
Great site with good prices and easy to get free shipping. Also great customer service and they truly appreciate your business.
What a great company to do business with. Even during this Coronavirus, I had 1200 XL Pee Pee pads delivered to a dog rescue in Texas and they were there within 48 hours. I was happily surprised. Great company.
I reviewed many reviews and this was one of the top companies to buy bully sticks. Pictures of products seemed very good; however, it was much thinner them pictured and smaller than my family members' bully sticks. The sticks were also praised for low odors but this was not the case. My dog loves the sticks but definitely don't last more than 10-15 minutes with the largest size available.
I ordered treats for my dogs that they love. I found your site on the internet & was very pleased with the price & they were delivered very quickly. I was pleased with my experience in purchasing on your website. Will definitely buy from you again.
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