WholesaleArtsFrames has a rating of 4.3 stars from 60 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WholesaleArtsFrames most frequently mention customer service, canvas prints, and good quality. WholesaleArtsFrames ranks 3rd among Picture Frames sites.
I ordered 4 canvas prints and they came wrapped in excellent condition. You could tell that this company takes pride in what they do. I would definitely recommend them. In fact, I intend to order some additional items from them.
I ordered 4 xl pieces of foam board from them. My first shipment arrived badly damaged & unusable. I sent photos and clearly described the damage as well as their packing defaults that I believe were the cause. They sent me out a second shipment packed EXACTLY the same as the first with even more damage than the first shipment. Again, I sent photos. I never heard from them again, nor was I ever refunded my $187 dollars.
I ordered 4 canvas prints and they came wrapped in excellent condition. You could tell that this company takes pride in what they do. I would definitely recommend them. In fact, I intend to order some additional items from them.
Products used:
Canvas
First, let me say that the quality of my canvases from WholesaleArtFrames are far superior to other canvases I have purchased from, well, anywhere. I'm not sure how they keep their prices so low, given the superb quality of their product. A+ on the customer service. Very responsive to my questions. I was also pleasantly surprised at the way my canvases were packaged for shipping. They arrived without a dent, scratch or damaged corners. I LOVE that I came across this great seller while browsing the internet. Buy with 100% confidence!
Specifically speaking, I placed and order on the 5th of October. I logged in to check for any updates (such as an estimated shipping date, or even an ETA). The representative was very nice and attempted to reach the warehouse for me, but the phone rang and rang. It is a small order and my first order of it's kind as opposed to Amazon supplies.
So, for now I am leaving 3 stars.
I hope that I will be able to update this when and IF my supplies start their journey to me. Like I mentioned, it is just a small order, but I am looking forward to it none the less.
Nice photo of the day but I could do that but iwant some power and the exact date but it is not showing up on a few of the biggest fan of your survey for the biggest fan on a new one and bike car bus and the biggest fan and I could have not received the biggest fan.
I got three frames from them and it took a while to have them customized. But they came finally and the quality is very high. The price of the frame is very reasonable while the shipping is a little bit expensive. I will buy from them again.
Have ordered from this company many times with no issues. One package arrived damaged and they made it right by sending another item. Customer service was great. Will continue to order from this company...
Started a new hobby and needed canvass stretching frames that can be custom sized, that would not break the bank! These guys totally made it happen, Their prices are GREAT, shipping is a bit high... BUT the cost plus shipping for 20 frames was less than 4 frames elsewhere and was flexible in size! Will be ordering more soon! Fast shipping! 4 framed pics below.
Very good experience. I've used them for years but recently I've noticed the quality of workmanship has greatly improved. Better packing so no damage during shipping across the country. All smiles!
I've ordered two oil paintings of Level B and Level C from this store. The Levels correspond to the descriptions on the website and the quality of canvas is very good.
I ordered 4 xl pieces of foam board from them. My first shipment arrived badly damaged & unusable. I sent photos and clearly described the damage as well as their packing defaults that I believe were the cause. They sent me out a second shipment packed EXACTLY the same as the first with even more damage than the first shipment. Again, I sent photos. I never heard from them again, nor was I ever refunded my $187 dollars.
Products used:
None were usable.
As a starting point in art, I am looking for a supplier with cheap products and good quality. I can get it here with good quality and reasonable price. It's worth it
I had been using wholesale arts and frames for 8 years without issue. Last year I submitted two orders that were never fulfilled because they were out of stock. Here it is 8 months later and still no word from them. And no refund. My emails have gone unanswered.
I found them online and was hesitant at first to send my treasured travel canvases in to be stretched but process but seamless! They quickly answered all my questions, pricing was 1/3 of all other quotes I received locally and I had my finished artwork back within 2 weeks! Highly recommend
Great quality economy canvases for the price! Shipping was timely. Will certainly be making more purchases in the future.
Sorry! I really wanted to like/use this company instead of $#*!blick or another large company. I spent about $2000 on stretched canvases and canvas panels. I'm really disappointed and I'm a full time artist looking for reliable suppliers.
Shipment was late two weeks. When I communicated with customer service they blamed it on shipper but then realized they still had to build several of the stretcher bars and canvases.
I had to use canvas retensioner/tightened because the way in which they were shipped pressed the edges and created indents in the canvas near the stretcher bars.
Canvas panels had wrinkled and buckled paper on the backs of almost all of them. Poor craft and gluing.
I communicated by phone and email about my complaints and I was promised that I would get some sort of compensation but none arrived. They were very pleasant but I got the feeling it was politeness not sincere concern.
I have had similar but not as bad problems with Blick or Utrecht but when something is damaged or unusable, those companies send replacements free of charge, and sometimes have sent me a small coupon or gift certificate to compensate me.
Tip for consumers:
Poor quality, slow shipping, poor customer service.
Products used:
Stretched canvas and canvas panels
I had placed several orders for pre-stretched canvas and 25% where irregulars so I had submitted a review and they had responded and apologized and and they said they will go thru them before they ship them out to me. This time I ordered 160 pieces and only 2 was a little 'edgy' but I can fix that very easily. I love that they come with the removable plastic bag that I can re-use again! Thank-you customer service for keeping your word. I will order from you again soon!
I'm very pleased now that i've my favorite carrier right here. I'm absolutely glad with you and i am going to head back to this adorable vicinity. Most effective maintain it up, thank you.
I have ordered from them many times. Totally satisfied. When I did have an issue with a shipment, they took responsibility and corrected it to my satisfaction. The frames that I purchased were specialty frames. They explained that it takes longer for some of the special frames. I have no problem with that. I plan accordingly. I highly recommend Wholesale Arts Frames.
Tip for consumers:
Plan for their lead times if ordering specialty frames.
I placed an order on 4/25/17 and when it did not arrive by 5/3/17 I called to find out why. I was told that it was shipped today on 5/3/17. This is what I get for paying $20 for shipping on an item that cost less than $25. I consider this outrageous.
Otally dis-satisfied with the service, I placed an order 2 weeks ago and I have not even received a reply (3 emails directly to the company about shipping status). It appears they sell out of stock items and do not reply to emails. Very poor customer service and inventory status, it is the first and last time I am purchasing from the business. I kindly requested them to inform me of the out of stock items and forward my shipment as is and refund me the rest of the purchase.
I received my canvases a week ago. I am very pleased with everything. The paintings are magnificent and smell so good. When I opened the box, I was surprised by the painting. It looked even better than I expected.
Their pre-stretched canvases are the worst. Their stretcher bars and support braces are "dove-tailed" making them easy to come apart/snap. The bars and or braces had come apart on 5 out of 10 canvases. Three of the replacements they sent arrived with the same problem. They blamed it on my UPS guy and said "he must not like you, because no one else has complained". I wasn't expecting the canvas to be perfect, and I can see 1 maybe 2 bad canvases, but half? If I wanted to stretch my own, I would. BE WARNED!
Wholesale Arts and Frames is a manufacturer and wholesaler of oil paintings, frames and home d̩cor, including hand painted art signed by the artist featuring over 20,000 oil paintings and a large selection of frames and stretcher bars, wholesaleartsframes
We apologize for any damages. The customer was refunded in full shortly after we found out the issue. (email us for proof). Since 2011- we have sold millions of canvases to over 20,000 satisfied customers. We have taken many measures to ensure safer delivery. We have also improved our Stretcher bars and have been using better quality canvas, all for the LOWEST PRICE IN THE U.S.
We'll be happy to send a free canvas sample and you know our price is the best when you visit: http://www.wholesaleartsframes.com/BestPriceGuarantee.htm