I ordered blinds on 4/13/16 and my card was charged. However, when I go to look for the status of my order, it says there isn't an order to look up. I try and try to call customer service, but it's busy all the time. I need an answer ASAP.

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I ordered blinds on 4/13/16 and my card was charged. However, when I go to look for the status of my order, it says there isn't an order to look up. I try and try to call customer service, but it's busy all the time. I need an answer ASAP.

asked by Lori T. on 4/19/16

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Becky R. [Blindster Rep] · Answer 1 · 2016-04-20T07:01Z

Becky R. [Blindster Rep]

on 4/20/16

Unfortunately, I can't look up your order without more information. Please call me at 888-256-8672 and ask for Becky. We are in Houston, TX and didn't work on Monday because of the flood. I haven't had complaints about the phones not working properly but it is possible.

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I ordered blinds on 4/13/16 and my card was charged. However, when I go to look for the status of my order, it says there isn't an order to look up. I try and try to call customer service, but it's busy all the time. I need an answer ASAP.

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