asked by
on 9/17/16RUN DO NOT ORDER FROM THIS COMPANY. TOOK MY MONEY. NEVER RECEIVED MY ITEM!
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I would have to say shipping varied depending upon which of their companies i ordered from. I have waited anywhere from two weeks to a month or so. Although that's the answer to ur question and u haven't asked this I'm going to mention it anyway: if u want to lose money, put it in the market or the slots at a casino. At least you'll have a slight chance of getting something for your money. If you insist on purchasing from this company's affiliates, you 'will' be having your money stolen from you and there will be nothing u will be able to do about it. You may be fortunate enough to once or twice get the product you ordered. I did. But eventually they will send you garbage for your money. They owe me quite a bit. And I'll never see it because they are from outside this country. There are others telling u the same thing here; heed the warning
How long will my package take to be ship...
Dont trust them theyre all fool. I return my order because i dont like it buy they never refund me. Thief thats what i call them...
It depends on the seller. But watch out for few sellers they are saying hi quality and in reality merchandize is the rejects from the factory. Extra holes, bad glueing, missing labels etc etc. Ask for pics before you buy.
Be careful before you buy ANYTHING from DHgate. The first 20 orders shipped I had no problem. The last item shipped by suppliers MTLED8 was a disaster. DHgate supports their suppliers if there is a dispute. I was instructed by a DHgate dispute analyst to send the defective item back to the supplier and to prepay the return shipping.
From: njdispute2 <njdispute2@dhgate.com>
To: jim_lennox
Sent: Saturday, June 18,2016 7:03 PM
Subject::: Dhgate order 330530882
Dear Jim,
This is Noe again. I checked your order and found seller click agree with your proposal: return&refund, so now you need to return the item.
For this dispute, well fully refund you when seller receives the parcel from you, so please send item(s) back to seller. Seller will be responsible for return shipping costs. You need to pay first, later we will refund your postage into your Dhpay account.
The following information needs to be provided to DHgate within 7 days (after seller provides their return shipping address to you):
Shipping company name and shipping tracking number;
Digital photo of the shipping label
Please return it via canada post.(the cheapest shipping method)
The supplier ( mtled8) denies receiving the item even when DHgate was presented with proof of receipt via the tracking number from the shipper. DHgate dragged out this dispute for over 3 3/4 months. (At 4 months you can not get your credit card company to resolve the matter by reversing the charges. I was lucky).
Their supplier MTLED8 ships products that are defective and did offer a 50% refund of the costs of the PRODUCT, BUT only if I changed my review of the company. In my opinion this supplier is at best a liar at worst a crook.
Forever. DON'T buy from this company!
DO NOT ORDER FROM THESE CROOKS! THEY TOOK MY MONEY AND WHEN MY ITEM CAME IN WRONG, I PAID TO SEND IT BACK AND THEY NEVER GAVE.ME MY $146 BACK. RUN!
A: Run away from DHgate and its gang of high seas pirates before they rip your money and rape your mind! Listen carefully to what those who were already robbed by DHgate have to tell you! You'd better contribute your money to those who really need it within your congregation, rather than give it away to a bunch of lowlife thieves and forgers who populate the unconditional protective shelter of DHgate's pirate bay. Caveat Emptor!
Almost 2 months... smh never again
Forever and a day. That was the problem with my purchase. It took several weeks and arrived after the birthday that it was supposed to be a present for. Plus, they didn't warn me that it would take so long. Then they made it impossible to return. They said there were tariffs if I shipped it back to China, so they wanted me to resell it here in America. Eventually I had to pay $36,60% of the cost of the item, to ship it back to them. They were outlandish. You would be foolish to do business with them.
Hi, mine took 30 to 60 plus days. It has to clear customs in China and that can take some time. There could be extra charges from customs.
Shipping depends on many factors. If you are a reseller you most likely buy in larger quantity, and always look for Free shippers. They usually, as a matter of fact they always ship free. Shipping carrier look for DHL this is very fast, usually 5-8 days the max. If you buy just a single item or jusy a few items then it will be shipped by China Post. Only look for Free shipping always. China Post shipping can take 3 weeks or more. Hope this info helps. If you have any other Q just let me know
lexus1181@gmail.com
Wating to long for my order i have got cancer and i nead the tread mill for my exersize hope you can chase this up
I paid for three items on 02/8/19 I paid $31.91 and on 31/7/19 I paid $56.40 on dhgate20190726-1736 and on 31/7/19I paid $56.40 so will you sort it out thank you yours hconnelly50@gmail.com thank you for
46% bad rating reviews, that is almost 50%. BAD RATINGS, would you like to gamble on getting your stuff, what exactly you ordered or your refund? How does a 50/50 sound to you?
READ THE BAD REVIEWS. SAVE YOUR MONEY, Don't get ripped off like I or the other 46% did.
Hi, I'm a new buyer. And I want to buy my prom dress from off your site. Prom is April 27th? How will I know if my dress is in good condition and when it's on it's way?
Ive only ordered from the Seller Tansky no problems at all maybe 10 to 20 day ship time.
Free shipping to canada takes 6 weeks from china the shipping periods depend on where you live, how much you pay for shipping, and where the item is being shipped from.
The shipping times vary widely... a few weeks to months! You didn't ask, but I am going to tell you, anyway... DO NOT order anything from this company! The quality is horrible, customer service is worse than hell, sending items back for a refund costs a lot and a refund is questionable at best. Any good comments are made by employees, so don't trust them. Sizing is also totally wrong even if you send measurements. Again, don't order from them!
I actually didn't recieve ANY OF MY ORDERS, all of my orders were not sent out by the shipper. I paid and waited two or more weeks then received an e mail that my monies were going back into my account. I'm very upset at this site, I e mailed and e mailed for an answer and as of yet HAVE NOT gotten a response.
I WOULD STAY AWAY FROM PURCHASING from this site! I really had my eye out for a pair of shoes I have been wanting for a few years now, I ordered them 5 times in a period of 4-5 months and always the same dam thing:)
Good luck if you order from here
I never got that far. My item never shipped. My credit card company is still in a dispute with DHGate over the charge for goods I never received. Sounds like fun, eh? Steer clear!
For me too long 6 to 8nweeks
All depend on the seller sometimes 7 days somrhimes 2-3 weeks
It takes from three weeks to one month at times. The seller does not get paid until you indicated that you received the item. The prices, service, and the communication is good.
A Long time it might not even come don't order from here trust me I know from experience
Too long more than 50 days that is bad for business.
Forever, and their customer service sucks. Would not recommend!
Hi Lucia,
Thank you for getting in touch! Shipping time will depend on the courier that you will select in the item page when making the order. All the available couriers for an item are indicated in the item page with the estimated shipping time as well as the cost if it is an express courier.
If you need your items sooner, we suggest that you select an express courier such as DHL, UPS or FedEx so that you will get your items fast. Please also take note for the processing time given to the seller to prepare the items after your payment is confirmed. Each items have different processing times and this is indicated in the item page.
We appreciate your trust in DHgate.com, and we will do our best to give you the utmost service you deserve. If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.
Regards,
Sil
Customer Service Center
DHgate.com
About 5 - 6 weeks
I never got my stuff and they told the money
Dear mrs lucia shipping on dh gate depends on the price you want to spend about shipping... on dhgate all the sellers are too professional and can shipping with dhl fedex fast express shipping or with other economic free shipping but for receiving the items you ve to waiting any time paziently and sure that if you don t confirmed order receiving dhgate will give to you a full refund of your moneys spend giving back
It depends on who you order from. Its several sellers and most products have an estimated shipping date once $ is recieved