Here’s what consumers have asked with answers from Dinkleboo staff and previous consumers.
Hello Leanne! Are you able to private message me on this website with your code and I will have a look at it for you? I will try to search for you in our customer support system but it is sometime hard to find with only a first name last initial. I hope to hear from you! Thank you! Jennifer
Hello Alyson, No, we are located in the USA as well as Australia. I hope this helps! Have a wonderful holiday season! Kind regards, Jennifer
Hello Dawn, There should be information from when you placed your order in reference to our delivery times. Please do not hesitate to use our Live Chat function, or you can email us at support@dinkleboo.com if you need additional info. Thank you, and happy holidays! Kind regards, Jennifer
Hello Teresa, Thank you for your inquiry. We currently have two production facilities. One in Arizona, and one in Australia. Your item will most certainly come from our Arizona facility. Our cut-off date for receiving your items by Christmas is December 16 using our standard shipping method. If you ever have any additional questions, please do not hesitate to contact us at support@dinkleboo.com. Thank you, and have a great holiday season! Kind regards, Jennifer
Thank you Barbara! That is exactly right. Nicolle if you have any other issues please private message me so I can have a look at your codes for you! Thank you, Jennifer
Hello Carolyn - can you private message me with your voucher code so I can take a look at it for you. Thank you, Jennifer
Hello Janet! I am going to need your voucher code so I can have a look at your code. Although I did make a tweak to one of our deal set ups for pencil cases for another customer so if you want to try one more time the problem maybe resolved. Otherwise if you can private message me I would be happy to have a look at your code. Thank you, Jennifer
Hello Tandi - The names are actually printed onto the stockings. We currently have a deal running on Groupon for $14.99 for these stockings and we quite often have deals running on our website for sitewide discounts on our products. Please let me know if I can be of further assistance on this for you. Hi KIM - If the product you ordered was lost in shipping please respond again and I will personally help get the situation straightened out for you. Thank you, Jennifer L
Hello Gillian - My apologies for the delay in responding. We only recently found the SiteJabber website and gained access to respond to posts. If you did not receive your tote please reach back out to me with your order number so I can assist. Dinkleboo products now fullfill in both the US and AU. There are only a handful of products remaining that would need to fulfill from AU, 95% of all products are available for fulfillment in the US. Please let me know if I can be of any assistance. Thank you, Jennifer