Here’s what consumers have asked with answers from ELITIFY staff and previous consumers.
Dear Himani, Greetings from Elitify! Thank you for posting your query. All the brand we sell are 100% original products and authentic and it comes with 10X money back guarantee. Every product on Elitify.com has been carefully hand-selected and legally obtained via authorized dealers from outside India. Kindly let us know in case you have any further question, Also if you have any specific query, please let us know and we will do everything to answer it. You can also reach us on 9192120 354 83 or email us at info@elitify.com Regards, Elitify Team
Dear Navanit, Greetings from Elitify! We are really sorry for the experience and can come completely understand your concerns. Our mission is to deliver happiness and I can see that we failed to deliver it. I will get your refund processed on priority and would like to speak to you in person. We truly appreciate your feedback and will certainly work more harder and improve our services. It is our responsibility to provide customer satisfaction and we will do everything possible to make it happen. Appreciate you patience and support. Regards, Nitin Narang Head - Customer Experience
Dear Ajay, Greetings from Elitify! We appreciate your questions and would like to speak to you and understand your concerns and queries. Kindly let us know a convenient time and your contact details. You can reach us on info@elitify.com and we will be happy to assist you. Thanks, Nitin Narang Head - Customer Experience
Dear Mr Fazili, Greeting from Elitify, Our apologies for the delay.We are expecting one of your ordered item " Slim-Fit Stretch Cotton Jersey Tank 3 Pack in next 2 days. The shorts are currently back ordered due to size issue and will take at least 2 weeks additionally, In the interim I will share some options and also expedite this process as these are to be shipped directly from US warehouse. I will update you on your email directly and will personally get this order delivered. Best Regards, Nitin Narang Head Customer Experience