FragranceNet Questions & Answers

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Do you sell fake cologne?

asked by Juan F. on 8/30/23

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I am having the same issue as before. Order shipped, but never recieved. I asked to cancel and no response from fragrancenet. How can I get a refund?
I ordered from fragrancenet and what I got was fake. Even the consistency was not like real perfume. How do I get my money back?
My order never arrived and they say the order number does not exist. Very poor customer service. I will contact after pay and see what they can do
I am a bit confused based on reviews, a lot is said of bad customer service and fake products
Hello do you all have polo red intense
Just bought the toning lotion and night skincare of Sisley in Fragranc.. I found they're fake stuff.But they said the skincare can't be refunded.How?
I was just looking at the site and noticed the Mariah Carey Luscious Pink is on clearance...does that mean you are discontinuing it in your line???
need discount coupon, trying to find in mailbox. having trouble with my password, I cant remember it.
I want to buy the La Prairie Radiance cream and it is quite expensive. it has hormone In the cream so being authentic and not older than TWO years is imperative. Can you comment on authenticity AND when it was manufactured? thnx!Marilyn

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