Here’s what consumers have asked with answers from HairStopAndShop staff and previous consumers.
The same thing happened to me. I juzt placed an order July 10th & it was a brand new card that was only used on the site.
Hi, Standard Delivery time is 3-5 business days from the day we processed your order. Our cutoff time is 10 am EST M-F. Orders that come after 10 am EST Friday are processed next Monday. The tracking number is emailed 1-2 business days once we processed the order. Let me know if there's anything else you would like to know.