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on 10/6/15I had a delivery problem with them, didn't get all the stuff i paid for with Paypal. As soon as I contacted Paypal to complain, Miniinthebox refunded me very quickly for the missing items. They fear Paypal it seems...
The mailing of receipts/ confirmations are very bad on that site, if you haven't received it, ask through ''My orders/Resolve a payment issue button'' for it specifically. Then they send it in Office Excel format to your email.
They are simply hiding and doing it so difficult that you cannot come in contact with them - I ordered a watch it was delivered but the wrong watch and out of order - I tried desperately to contact the but I had to surrender and I DO NOT DARE TO BUY WITH THEM AGAIN I lost 40 US