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Here’s what consumers have asked with answers from Oceanmarkets staff and previous consumers.
Hello, Jonard! You have full control on your account but for your security, a verification is done for every transaction (deposit and withdrawals). You may always set a specific appointment with your Analyst to get it done. You may contact him/her directly via email or you can call/chat the Client Services department, available 24/7. The chat service is available right on the trading platform. You may also visit this page for other communication channels: https://oceanmarkets.org/about-company/contact-us/
Hello, Jacquilou! It is nice to know that you understand the specific requirements that a reliable company must have. You can find all company documentations by visiting its website's page: https://oceanmarkets.org/about-company/legal-documentation/. On the other hand, if you are looking for something more specific that may only be relevant to your country, you may contact your dedicated analyst to provide you further information.
Good afternoon, Marjorie! Thanks for the question. Usually, withdrawals are processed within 24-48 hours after the request. On the other hand, there are few things to consider such as the withdrawal method and the account status. It is best to consult your Financial Analyst to provide you the specific process and the estimate time you can receive your withdrawal.
