Where are the items shipped from? Where is this company?

asked by Beverly A. on 10/9/15

41 Answers
Thumbnail of user barbarag35

They are shipped from China. Not only is the sizing off, the merchandise is cheaply made and the material is awful.

Helpful  (6)
Thumbnail of user bobit

Well... the company is in China, but as far as where they ship from? Your guess is as good as mine since they never send you your order and then tell you it's your fault for not BUYING tracking.

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Thumbnail of user cristineg

Do not order from this site! I ordered a jacket from there last November and I have yet to receive it! They're frauds!

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Thumbnail of user amandaa25

China and China... DO NOT EVER ORDER FROM THESE SITES! THAT INCLUDES FASHIONMIA. If it's CHEAP, AFFORDABLE (@ unbelieveable prices) for REALLY nice clothes, it's not going to be what you expect. This is a CHINA-based business who takes advantage of MULTIPLE people in different countries. There's so many of these types of places, it's ridiculous. There's not a BBB in China, so there's no one to punish these crooks! Save your money!

Helpful  (5)
Thumbnail of user ginat8

China

Helpful  (4)
Thumbnail of user kathyc60

Why so many answers with the same questions? I will answer it, but this is way over board on the question where is Items from, China,

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Thumbnail of user tonim8

Bad bad bad... If you use PayPal you will only get half of what you paid back. The clothes are cheap quality and will fall apart in your hands.

Helpful  (4)
Thumbnail of user carlyk

Bejing, China

Helpful  (4)
Thumbnail of user danaz2

I got two orders, both from China. There say that there are a few warehouses though. I got shipping insurance both times, and I got a tracking number with it

Helpful  (4)
Thumbnail of user erinf15

Shenzhen, China

Helpful  (3)
Thumbnail of user charmaineb1

Sent from China and shipped to mars apparently. Don't use this site!

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Thumbnail of user allisonp7

China. But if there is anything wrong you will pay $55 to send them back and their clothes are crap! Don't do it

Helpful  (3)
Thumbnail of user edithw17

My items are shipped from the US and I believe China is there supplier of the items

Helpful  (3)
Thumbnail of user rebeccak27

China unfortunately! I should have researched prior to ordering. They have contacted me several times over the past few days since I posted this review. Half of my order is out of stock (which the site never stated when I placed order) & other half is supposed to be shipped next wk. I'll keep everyone informed of my shipment. THX

Helpful  (3)
Thumbnail of user lauriet5

What a good question! I already threw my package away, However when you look on the net it says "USA" I got my items in about 6 days, and I am in Detroit. I also had no issues with them at all, However I would never buy from them again due to reputation. Also... USE paypal if you insist on getting something. At least its safe (financially)

Helpful  (3)
Thumbnail of user stephanieg34

China is where the company is from... I ordered over a month ago. They took my money and never did I receive the dresses; (

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Thumbnail of user jessieh17

That's what I believe and this. Company needs to be reported to the BBB. They are basically scam artists. I have manyfriends tell me about their bad. Experience with rosegal as well as mine personally.

Helpful  (3)
Thumbnail of user lisah122

They come from China and if you decide to order make sure you get a tracking number

Helpful  (3)
Thumbnail of user amandao11

As far as I know the items are shipped from China and that's where the company is located.

Helpful  (3)
Thumbnail of user juliep37

They usually are shipped from China. One time they shipped me a sweater from the Netherlands.

Helpful  (2)
Thumbnail of user judithw14

I am told they are made in China and are shipped from NY. I have no problem that DHL did the delivery. I went on vacation the next day and I decided I did not need the bathing suit. I tried to call them to NO avail then I even tried to email them. DHL delivered it to my home and the delivery was refused. Then the company emailed me to call DHL to redeliver. They used an email that was NOT to be used with a response. I am still awaiting the company to get my money back and I have had to have my debit card changed and filled out paperwork at the bank to dispute the charges. To all who would use this company - I say don't - but if you do Good Luck

Helpful  (2)
Thumbnail of user dawnz2

Made in China, shipped from there too. The stuff is cheap poorly made, poorly sized garbage. Don't waste your money.

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Thumbnail of user cherylw26

I received my items and returned to China. They state that they only want you to return US Postal, which does not supply tracking overseas. In this case they do not need to pay to receive your item from customs and POOF... all is lost... Your $$$$$ and clothes.

Helpful  (2)
Thumbnail of user bobs180

Hi Beverly A,
They are in China. My 2 orders were supposedly shipped at the end of August & I still have not received them. I have requested a refund but RoseGal want me to wait until end of October. I have already opened a dispute through PayPal so hopefully they will refund my payments. I will not order again.
Good luck & hope this helps.
Bob

Helpful  (2)
Thumbnail of user prettyp

They do ship from China. And you run the risk of your package being lost in customs. If the is one bad item in the shipment from China the whole freight for that day is held upon inspection. That's why a lot of ppl haven't recieved their items... and also why the tracking numbers are useless. Order at your own risk! It's a 80/20 chance of being ripped off. 80 being the high chance... Some things come quickly if they are in stock. If not you get a cheap knock off version of whatever you ordered... sometimes months later. And getting your money back is the real battle. If you do order use Paypal.

Helpful  (2)
Thumbnail of user theresav1

Hi Bev - I'm not 100% sure but maybe China - order seems to take ages to receive.

Helpful  (2)
Thumbnail of user daniellem20

China, holland. Bunch of garbage

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Thumbnail of user alisong13

China! Ordered 2 things on the 12th of august and never recieved them!

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Thumbnail of user sharronh1

I was told from China & I still haven't received my items. I order back here in August

Helpful  (2)
Thumbnail of user shellc2

China! No response to complaints, painfully slow delivery worst thing ive ever bought!

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Thumbnail of user caridadg

When I got a response from the owner he told me the item from coming from China so to give it 30 days. It's been 60 plus days.

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Thumbnail of user kristinl11

China, I personally have not had issues with the company and have ordered several times. Sizes are small and quality is what you pay for but overall good experiences. My items took 2-3 weeks typically. I did receive one item with a label from New York.

Helpful  (2)
Thumbnail of user audrar1

Yes... China.

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Thumbnail of user robinc36

Do not order. Read the reviews!

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Thumbnail of user carenn

The theirs are from China.

Helpful  (1)
Thumbnail of user gaill17

When i inquired about my items, i was told they shipped from China. Didnt know that before placing order. They tried to imply that since I didn't purchase additional tracking, that I was at fault. Do not order from them.

Helpful  (1)
Thumbnail of user melodiem

I ordered in July and never received my shippment. I complained several times on their website and finally got a refund.

Helpful  (1)
Thumbnail of user socorrod

For Beverly A: I am thinking China I ordered from Dresslilly and it is the same website if not close the problem is not so much it takes a while to arrive it is more the quality items are not exact on the website your sleeves will come up too small for your size ex: if you ask for a Large your sleeve will be like for a size small. I would suggest to check out the reviews exactly what happened to me with dresslilly has happened with most of the people that have given their reviews.

Helpful  (1)
Thumbnail of user brittanyf9

There was no return address on my package, only asian writing so I'm going to assume somewhere in asia.

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Thumbnail of user notishah

The place is supposed to be in China. I don't know. I'm confused fight now. I was told that I will receive my purse that I purchased I n 10-25 business days but have not yet received it. It's has been since September 11th 2015. Any suggestions? What can we do about this?

Helpful  (1)
Thumbnail of user paom

I believe China. I have not received my order; however they did say they would refund my money. So, although my initial experience was negative they did attend to my needs. I 'd say it's ok to order, just be ready be ready to wait.and the tracking number is only good until it leaves China. Again they did say they would refund me so it's not a scam.

Helpful  (1)

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