The Beauty Place Questions & Answers

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I do not understand your return policy, which requires that the product must be unopened in order to qualify for refund. Please explain.

asked by Lucia N. on 1/1/19

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Hi, I just bought my first item, the SkinCeuticals C E Ferulic 1 oz and it does smell quite odd. Is that normal?
I have been emailing & calling them, getting no response. My package hasn't been sent out yet, says it still processing. I need someone to contact me.
Why must products be unopened in order to receive a refund? That seems unfair.
Is The Beauty Place an active business. No response when I tried to go onto their website.
yes are your products authentic and are you licensed to sell Skinceuticals? also if I were to make a purchase, how could I find out what the expiration date is on the product
I read the reviews and being as I am not familiar with the product I purchased; I'd like to be certain that the product PCA pigment gel is a genuine product.
Are your products refundable?
When am I going to receive my order, I placed it weeks ago and received an email saying it shipped, but did not receive a tracking number. My order # is 100056266
A lot of negative reviews.

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