TrueLoveJapan Questions & Answers

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Here’s what consumers have asked with answers from TrueLoveJapan staff and previous consumers.

3 questions answered
100% answered in 1 day
Question:

How easy is it to get a hold of customer service at truelovejapan?

Answer:

Pretty quick! I got a reply the same day. Seriously, this is a good time frame.

By mathias e.
Question:

Answer:

Not sure, i was using a site before called j-list but the closed their site. Except truelovejapan website, i am not really sure. The others are not specialized for japanese people so i am not sure... i am satisfied so far so i dont need to spend time to search else where.

By mathias e.
Question:

What made you choose truelovejapan over similar businesses?

Answer:

At first because it's free but after trying their site, i really liked the fact that i can meet people that has been verified. Since i am in japan and not there for chatting, i need to meet real people, this is so useful for me :)

By mathias e.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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