It has now been 9 days and my product still hasn't shipped

asked by Morgan D. on 8/3/15

5 Answers
Thumbnail of user js148

You gotta realise, wanelo isnt a shopping site, it just connects your site through their shopping gateway while wanelo collects money through affiliates. I dont think wanelo is even responsible for people who dont ship or cheat their customers.

Helpful  (1)
Thumbnail of user beeb32

Yeah, it's the store/brand you ordered from's fault. Especially if it's from overseas, just don't blame Wanelo. They're kind of like Polyvore. They aren't a store, just an app to look at a lot of stores at once.

Helpful  (0)
Thumbnail of user maid12

Sounds like the same experience I had with wanelo, it can sometimes take even 2 weeks for them to process your oder and then another week to receive the package :/ I always get my packages about a month after I order

Helpful  (0)
Thumbnail of user jamieg21

They shipped it with in days. I received it rather fast, problem is I didn't get the discount.

Helpful  (0)
Thumbnail of user scotlenam

Did you check to see when they said it would be shipped when you ordered it? Because I've recently just ordered alot of dresses and it'll take 5 -12 business days to get here.

Helpful  (0)

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