Wordans CA Questions & Answers

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Here’s what consumers have asked with answers from Wordans CA staff and previous consumers.

21 questions answered
14% answered in 1 day
Question:

I placed an order on jan 19 and up to now still shows shipping soon . order # 1779274

Answer:

Hi Manuel, This order has been delivered. We apologize about the delay and the inconvenience caused. Let us know if you require further information. Please accept our genuine apology. Best regards, Social Media & Reputation Manager

By Wordans R.,
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Question:

Answer:

Hello Tonya, We sincerely apologize about the unanswered emails and the inconvenience caused. Could you please provide your order ID so we can help you resolve this issue? Don't hesitate to contact us if you require further information. Best regards,

By Wordans R.,
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Question:

Answer:

Hello Brian, We sincerely apologize about the delay and the inconvenience caused. Please note that this order will ship out shortly and a tracking number will be sent to you as well. Don't hesitate to contact us if you require further information. Best regards,

By Wordans R.,
Question:

My order still shows processing order id 1727550. can you please contact me about this?

Answer:

Hi there, We sincerely apologize for this delay and the issue caused. Please note that this order will ship out shortly and a tracking number will be sent to you as well. Please accept our genuine apology. Best regards,

By Wordans R.,
Question:

I ordered on 11/17. order #1703487. i must have these in 5 days for an event or cancel my order. please give me status.

Answer:

Hi there, We sincerely apologize about this delay and the inconvenience caused. Unfortunately, we had a software bug with our warehouses where they didn't receive any of our orders and we had to place every order manually, which caused a huge delay. We are currently working very hard to make sure every customer is satisfied. Would you like to cancel this order? Don't hesitate to contact us if you require further information and please accept our genuine apology. Best regards,

By Wordans R.,
Question:

What is a good phone number to contact you by question about order#1679736

Answer:

Hi there, We sincerely apologize about the delay and the inconvenience caused. Please note that our phone lines are currently offline but we will be back online shortly! Please let me know how I can help you regarding your order. It will be my pleasure to prioritize your order due to the delay. Please let me know if you require further information. Have a great day! Best regards,

By Wordans R.,
Question:

Guys think its time to get onto the banks, notify financial services etc, i believe this company to be false and fraudulent.

Answer:

Hello there, We sincerely apologize about this issue and the inconvenience caused. Could you please provide your order ID so I can help you resolve this issue? Please let me know! Best regards,

By Wordans R.,
Question:

Answer:

Hello Carlos, We sincerely apologize about all the delays. I would like to confirm that every customers receive their orders despite the delays. Would you please provide your order ID so we can help you resolve this issue? Thank you!

By Wordans R.,
Question:

Are you happy scamming customers off?

Answer:

Hello Scott, We sincerely apologize you feel this way. Could you please provide an order ID so we can help you resolve the issue you're having? Thank you!

By Wordans R.,
Question:

I have placed an order on the uk website on the 1st november and it still shows as processing even though the items were in stock.

Answer:

Hello Mark, Could you please provide an order ID so I can help you resolve this issue? Please let me know if you require further information. Have a great day!

By Wordans R.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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