• 6ya

6ya

Overview

6ya has a rating of 3.5 stars from 701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 6ya most frequently mention customer service, credit card, and phone number. 6ya ranks 33rd among Home Appliances sites.

  • Quality
    432

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1

What reviewers want you to know

Positive highlights

  • I just had customer service and it was a great help

Critical highlights

No critical highlights yet

How would you rate 6ya?
Top Positive Review

“Great job by Brian”

Richard T.
8/3/22

Thought I had called UTUBE TV direct, loss my wallet and had to change cards for the monthly set up, Brian explained they were an independent tech provider and would delete all the info I gave. I thought that was the end of it but Brian stayed on the call, was very polite and walked me through the whole process. He went above and beyond with his assistance in helping me, we started talking sports after that it was a very good call! Thanks Brian

Top Critical Review

“Writers Who Suffered Strange and Unusual Deaths”

Zielinsk.Omoijuanfo g.
2/9/24

While many writers lead relatively ordinary lives, some have met their end in strange and unusual ways. Here are a few examples: 1. **Edgar Allan Poe (1809-1849):** - **Strange Death:** Edgar Allan Poe, known for his macabre and gothic tales, died under mysterious circumstances. He was found delirious on the streets of Baltimore, wearing someone else's clothes, and died shortly afterward. The exact cause of his death remains unknown, and various theories, including alcohol poisoning, rabies, and cooping (a form of election fraud that involved forcing people to vote multiple times), have been proposed. 2. **Anton Chekhov (1860-1904):** - **Strange Death:** Anton Chekhov, the renowned Russian playwright and short story writer, died of tuberculosis. What's unusual is that he passed away in a spa town in Badenweiler, Germany, after having requested champagne for his final moments. His last words reportedly were, "It's a long time since I drank champagne." 3. **Hans Christian Andersen (1805-1875):** - **Strange Death:** The Danish fairy tale writer Hans Christian Andersen died of liver cancer. What's peculiar is that, before his death, he believed his condition was improving. Andersen reportedly exclaimed, "Oh, it is melting, but the church bells are ringing for me now – I can hear the music of the angels! The pain will soon be over now." 4. **Isadora Duncan (1877-1927):** - **Strange Death:** While not a traditional writer, Isadora Duncan was a famous American dancer and choreographer. She met a tragic end when her scarf got entangled in the wheel of an open car she was riding in, leading to her strangulation. It's a bizarre and unexpected death for a creative artist. 5. **Tennessee Williams (1911-1983):** - **Strange Death:** The renowned American playwright Tennessee Williams, known for works like "A Streetcar Named Desire" and "The Glass Menagerie," died by accidentally choking on a plastic bottle cap. He had the habit of using the cap to ingest barbiturates, and the cap became lodged in his throat. These examples showcase the unpredictability of life and the unusual circumstances that some writers have faced in their final moments.

Reviews (701)

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customer service (55)
Thumbnail of user richardt1899
1 review
0 helpful votes
August 3rd, 2022
Verified purchase

Thought I had called UTUBE TV direct, loss my wallet and had to change cards for the monthly set up, Brian explained they were an independent tech provider and would delete all the info I gave. I thought that was the end of it but Brian stayed on the call, was very polite and walked me through the whole process. He went above and beyond with his assistance in helping me, we started talking sports after that it was a very good call! Thanks Brian

Quality
Thumbnail of user diannew238
1 review
0 helpful votes
June 22nd, 2022
Verified purchase

Charlene my support tech was polite courteous kind understanding and above all patient. She did everything humanly possible to help get my free Roku channel movies to load up so 2 thumbs-up for her customer service skills Blessings and Favor to her because patience is very important when dealing with the public no matter what age or race Thank You!

Reason I chose this business:

I was trying to find support for my roku channel movies problem

Reason I chose this product:

Came with my TV

Quality
Thumbnail of user chelseys63
1 review
0 helpful votes
May 23rd, 2022
Verified purchase

The Veterinarian that we spoke with, Dr. Maureen, was Completely Amazing and Helpful with our dog, Miss Chloe Mae. Thank you so very much! We will continue to use this service and make sure we update them with Miss Chloe Mae's progress. I can't believe that Dr. Maureen called me within 1 minute of me contacting 6ya! Completely and totally worth the time and money. We could ask questions we normally wouldn't be able to ask and get an answer to.

Thumbnail of user charmes
1 review
0 helpful votes
June 12th, 2022
Verified purchase

Ethel was very kind, professional, thoughtful to assist me in troubleshooting why my account was hopefully temporarily deactivated, and instructed me to send an email from
My email address to Uber to ask what i need to explain to them regarding charges that were declined from the Uber eats account because the meals were not mine and Ethel
Thinks that once Uber understands why these payments were declined, hopefully Uber will be inclined to reactivate my account.
Thank you
Stay well & be safe
God Bless U

Thumbnail of user jamier537
2 reviews
0 helpful votes
July 4th, 2022
Verified purchase

When Valerie the vet called and explained my dog's symptoms to me and then listened to what we were treating her with it gave us a tremendous sense of peace of mind. She listened to our concerns and was very patient and knowledgeable as well as caring and understanding. I really feel like this was the best thing we have done for our dog. Valerie was the utmost professional.

Thumbnail of user garym1948
1 review
0 helpful votes
July 17th, 2022
Verified purchase

After racking my brain and patience for 3 hours on Saturday afternoon ( 7/15/22), about Hulu blocking my account, I called
6YA. I was sent to Ron. He quickly responded and we tried everything he could think of with no success.
Then he remembered a site that tells you what going on with a particular APP.
Turns out Hulu was having massive equipment problems. They had been down for at least 24 hours and maybe more
Thanks to Ron I didn't have a huge meltdown. 5 STARS to you on everything.

Reason I chose this business:

A friend of mine who I go to for my technical problems recommended you.

Reason I chose this product:

Had the shows I like.

Quality
Thumbnail of user rhonicaf
1 review
0 helpful votes
July 8th, 2022
Verified purchase

I called for an Uber. Someone accepted was a minute away and disappeared. I was charged some money. In desperate need of assistance when I told Google I wanted t to speak to Uber. 6ya popped up. I was asked for my card information under the impression that I was being refunded my money. "Payment completed popped up" now I'm really crazy. Who is this and what did I just pay for. Adrian was so calm and kind. Give him a raise please.

Reason I chose this business:

I asked Google to speak to Uber and 6YA popped up.

Reason I chose this product:

I didn't know it was a product

Quality
Thumbnail of user thomasg1866
1 review
0 helpful votes
September 17th, 2022
Verified purchase

I was overcharged by Uber for $20 I was in the uber app trying to figure out how to dispute it. This box pops up for 6ya I'm thinking it's still uber because I never left app next thing I know my account is debited another $50 So I immediately contact them to say I don't want this and need my money. Now they are saying I used the service so I'm out my money. Not trust worthy company

Tip for consumers:
Be very careful

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user lisas4366
1 review
0 helpful votes
July 22nd, 2022
Verified purchase

I found it very enlightening the way your system is set up. First y oh chat and state your prob my em, then you get a live agent. The waiting time was zero and for todays world, thst is great. The chat man was kind (name was Chris), but the msn I spoke with last night on zthyrsday, the 22nd of July at about 9:30 was super pleasant and helpful, I keep thinking his name was Charles, but I can be wrong, but whoever he was, keep him!

Reason I chose this business:

Becsuse they said the waiting time for Hulu would be awhile, so their was other ways to connect wuicker, so this nsme grabbed my eye and I called snd I was happy I did.

Reason I chose this product:

Like I stated above, h the name grabbed my eye, but like I said; the service was terrific and they guide you right through with patience and boy did he have patience with me! I just kept babbling on about what happened. If it was me, I would of became a little irate, but this gentleman was so pleasant. We need more people like him these days! He knew exactly what to do& say. I thank you for gabbing this service!

Quality
Thumbnail of user shalenat1
1 review
0 helpful votes
May 17th, 2022
Verified purchase

My 17 year old cat is not feeling well and I was directed to Sarah and she was able to help me with the emotion that I was feeling and worried not to mention Abel to help me locate a few of the animal hospitals and vets in my area that could help her meaning my cat. She was kind and compassionate and understanding being an animal lover herself. You will truly be lucky if you get her if you need any help regarding your animal. She definitely deserves a raise in my book

Reason I chose this business:

Honestly it was the first thing that popped up on Google

Reason I chose this product:

I haven't quite decided if I'm going to keep this particular product but first impression I was pleased

Thumbnail of user nancya1320
5 reviews
0 helpful votes
June 7th, 2022
Verified purchase

I was extremely fortunate that Richard PM answered my online request/question, as he swiftly brought my concern of not having a transportation service to a screeching halt. He stayed on phone with me to ensure i had the correct link to sign on with Uber. As stated in the subject line Richard is the Gold standard governing himself with great pride and respect for the information he provides for those that need help.

Thumbnail of user cynthiaw1746
1 review
0 helpful votes
July 19th, 2022
Verified purchase

At first I had to talk to someone to tweak the sign in process. He was excellent. So pleasant to talk to. Then I spoke to someone else about a different but related subject. Again, this person was great in all respects. Several days later it was time to shop. So many wonderful choices. Frankly, I just had fun doing my shopping. It all arrived yesterday and it looked great, and it is. Love this place. So glad to have discovered it.

Reason I chose this business:

I was looking specifically for organic foods and stumbled upon it on line. I made the right decision to shop here.

Reason I chose this product:

I was looking for a place that had a large variety of vegetables. I found it here. So my first order was all veggies and I have many plans for them.

Quality
Thumbnail of user johng5428
1 review
0 helpful votes
September 13th, 2022
Verified purchase

Andy was the single best company phone representative I have ever worked with. Andy was perfectly knowledgeable throughout every step required for me to submit a dispute. There wasn't one moment where I was confused, frustrated, or slightly angered that I spent 44 minutes on the phone w/him plus the 10 minutes it took me to find a phone # for Uber Eats. Hopefully the 54 minutes I spent trying to figure out the unrecognized charges will be rectified. Thank you Andy for a great job helping me!
John Glynn

Thumbnail of user irenek181
2 reviews
0 helpful votes
October 2nd, 2022
Verified purchase

Called and received a callback from Prince who was very helpful. Now I'm hoping that the charge is eliminated from my credit card. Thank you again. Prince was helpful, professional and respectful. Good for AOL for hiring such a fine young man. My problem was about a bogus email from AOL. I solved it by changing my password twice which appeared to resolve the problem but I wanted professional verification which he provided.

Thumbnail of user stephaniec2165
1 review
0 helpful votes
August 6th, 2022
Verified purchase

Leah was amazing & compassionate.
She addressed my issues regarding the membership misunderstanding.
I'm thankful for wonderful Customer Reps who share personal issues.
I commend her highly!
Warmly,
S. Carpenter

Quality
Thumbnail of user rhondat245
1 review
0 helpful votes
August 18th, 2022
Verified purchase

Due to having to cancel a credit card I had to call several accounts to give them a new card number. After several calls one experience involved two calls and an hour total. I had one more account to call that was Roku. This was the best experience I had I was connected with Andrew and he had my question answered and another problem resolved within minutes. Best experience I had in dealing with support providers. Great Job Andrew.

Reason I chose this business:

I didn't really choose 6ya, I was just lucking to have been connected to them. Best experience all day.

Quality
Thumbnail of user jonir26
5 reviews
0 helpful votes
May 22nd, 2022
Verified purchase

My operator was Brandon. THE BEST, knowledgeable, understanding and VERY helpful. You should always listen to the calls as well as asking for a review. When speaking with just a voice on the other end of the line it is great to be able to make a connection (personal instead of impersonal) feeling like you matter instead of perfunctory and impersonal... Joni

Thumbnail of user mariap2269
2 reviews
0 helpful votes
July 13th, 2022
Verified purchase

I was in the wrong place trying to work with blue apron. Dean was so very kind and knowledgeable. He showed me how to take care of myself on a euros if pariah's. Thank you Fran

Reason I chose this business:

I didnt itt chose me by mistake.

Quality
Thumbnail of user danielu407
1 review
0 helpful votes
September 25th, 2022
Verified purchase

Had to change address, phone number and all payment information regarding multiple apps and this IN PERSON help took care of EVERYTHING! VERY HELPFUL

Quality
Thumbnail of user kathleenn748
1 review
0 helpful votes
May 21st, 2022
Verified purchase

My WF-3540 was dormant for over a year and would not print. Within minutes, Joe A. Had patiently walked me through the process of cleaning my print heads, which I had to do four times before the ink finally appeared fully on the print pattern. But it is working again! Saved me a shopping trip and the expense of buying a new printer. Thanks, Joe.

Thumbnail of user cecilv17
1 review
0 helpful votes
June 15th, 2022
Verified purchase

Your customer support is on top of it all! There Is nothing you need to improve! Keep up the great work y'all!

Tip for consumers:
Nothing to know except y'all are great!!!

Products used:
Lighters and knives

Service
Value
Shipping
Returns
Quality
Thumbnail of user sylviaa170
1 review
0 helpful votes
May 12th, 2022
Verified purchase

I was ignorant in getting a ride from Lyft. However the team has been patient with this old gal.
Thanks again.

Thumbnail of user margaretd1242
1 review
0 helpful votes
October 6th, 2022
Verified purchase

No one tells you cost! Then again I didn't ask! Never assumed it would be this pricey for 5 minutes work! Got the answer should have called the bank! Stupid!

Reason I chose this product:

No product just an answer

Quality
Thumbnail of user phyllism382
1 review
0 helpful votes
July 9th, 2022
Verified purchase

Helped the best by far. Cris talked me through everything n found out more then in past. Grateful for his help.

Thumbnail of user ashleia1
1 review
0 helpful votes
July 9th, 2022
Verified purchase

Allan was very helpful and considerate of my cognitive decline. He offered a couple different ideas to help solve my issue.

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From the business

6YA is a service for delivering Instant Expert Help on anything from Websites, Apps to Home Repair, Education and even Pets. We leverage technology and human knowledge to virtually resolve any issue and provide relief in minutes.

Business History

6YA was launched in 2015, when our founder Yaniv Bensadon decided to reinvent the way we get help on the things we own. By providing Instant Expert help on practically anything, you no longer have to ask a friend or family member for help, or waste hours searching for answers to your problem online.

Company Representative

Thumbnail of user joelg349
Joel B.
Typically does not respond to reviews

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3.5
701 reviews
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