7hundred has a rating of 4.9 stars from 191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 7hundred most frequently mention great service, bike shop, and quick delivery. 7hundred ranks 6th among Bicycle sites.
No critical highlights yet
Although ordered items that turned out to be unavailable 700 didn't charge for the postage cost of those that were available as they would've incurred a postage fee. They informed me of this straight away. Good Customer Sevice me thinks !!
it is the worst tool I have ever purchased. I used it once, and then it broke, All the "teeth" on the tool broke of, and is now useless. In fact I would like to get my money back. I have already send you an email with this, but no response so far.
Product arrived promptly in excellent condition & very well packaged.
Although ordered items that turned out to be unavailable 700 didn't charge for the postage cost of those that were available as they would've incurred a postage fee. They informed me of this straight away. Good Customer Sevice me thinks !!
First order I placed for an in-stock Cannondale tool from 700 arrived within 24 hours. Fantastic Service.
Second order placed same week for another Cannondale tool, also in stock, took a week to arrive. Really not sure what the difference was, both tools were tiny in size. Maybe I clicked something different but I don't recall doing so.
Will probably use 700 again should I need any more Cannondale items. My LBS will not supply anything from Cannondale.
It's good to see a smaller company competing with the big online retailers. Not in terms of the volume of products but in respect of the quality of products at very competitive prices. Their customer loyalty bonus scheme is brilliant.
The major difference between this company and the internet sellers is that this company has the in depth knowledge of the products they sell and this is coupled with their enthusiasm and approachability. Thank you for all the items that I've purchased from you and your advice / assistance. I will be back.
Excellent service from 7hundred. I recently bought a bike there and used some of my loyalty points (a great scheme!) to help pay for a power meter. Good, helpful and friendly advice, Dave clearly knows exactly what he is talking about which makes it worth traveling a bit further to come here as opposed to more local bike shops.
Product exactly as specified on the site. I contacted the site to ensure availability as Ceramic Speed have not had this product in stock for some time. 700 got back to me the same day. Shipping was fast. really easy to deal with. would definitely use 700 again. Thanks
As a new road biker, I called the shop after poor service from a chain and wasn't disappointed. After arriving at the shop to view a couple of frame size options I was given a full sizing session which lasted for over 1 1/2 hours and with all frame sizes in stock resulted in a bike and fit that I am delighted with. I also purchased some clothing and again was delighted the store did not resemble the normal jumble sale of kit which the chains normally carry. If you want honest advice from people who cycle with a passion then I highly recommend them.
Fantastic service. Initially I ordered a frameset from 700, when I found it hard to source a number of compatible parts to complete the build I cantacted 700 and they quickly got what I needed from suppliers. They also got hold of cable guides that were missing from the frame, at no extra cost, and provided great advice on selecting quality parts to complete the build. A local bike shop that is able to offer its great service across the country.
I received the Fabric light in double quick time. I had pre-ordered one via another retailer. 7hundred's order arrived before the pre-ordered item. Competitive prices, great service!
Great customer service with staff who knew what they we taking about. Able to source a product I was struggling to find elsewhere. Parts arrived promptly. Thanks very much
Went looking for discounted shoes.
Had the make and size at a great price.
Delivered very quickly.
Will definitely use again now I have points to build up.
Waited for years to purchase my dream bike and 700 provided that along with a professional, enthusiastic and knowledgeable service. Highly recommended.
Ordered a Fizik ICS saddle bag and a Giant C02 inflator. I currently already have one of the bags on my other bike but wanted a second and think these are great, very neat and tidy. The inflator I ordered wasn't actually in stock, but very shortly after placing the order I was emailed letting me know and they offered an alternative for the same price. Once this was agreed they were sent out straight away with a swift delivery. Very happy with items/price/service.
Very quick delivery and really good price. Not heard of 7hundred before but will look out for them in the future.
Always courteous, helpful and informed. I've always had a positive experience with 700, whether buying, being advised or sorting a customer rewards/IT issue. Easy to recommend highly.
The items I ordered were delivered very quickly. Unfortunately one part was not fit for purpose and 7hundred offset the cost against an alternative solution and quickly sorted this out for me. The customer service was great. Despite being disappointed by the part the support service from 7hundred restored my faith in them for future purchases.
I bought vouchers and received excellent support in the process when I mucked up!
I redeemed the vouchers for Q36.5 kit which is in a league of it's own.
Like a local bike shop level of service but online. Awesome customer service and got me my new bike in time for the big race. Thanks and will definitely use you again
Excellent service, wicked packaging (black bubble wrap), they also seem to have rarer items in stock that other shops struggle to get. My only criticism would be that they tend to be a little bit more expensive than other online retailers. For me that's not an issue because I know I'll get great service and access to parts others can't get.
First time user of the the online shopping at 7hundred...superb, super fast postage, expertly packaged up and arrived with no issues ahead of anticipated time!
Had a couple of queries pre purchase and Dave responded quickly with great honest feedback, keeping me, my needs and my budget in mind...definitely use again :)
Very helpful staff. I'd like to thank Dave from customer services in particular as he was very helpful and went the extra mile while confirming a price match I was after.
Perfect, found the saddle bag I was after, at a great price, and then had a call from Dan to suggest a newer alternative! Yes it is even better. 700 is definitely a top favourite, with the added incentive of cake in Windsor
We received excellent service in store and advice on various helmets with no pressure. Having gone away and thought about it for a couple of days I ordered online and was price matched through a simple phone call to the shop. An excellent experience
Great service, called up 700 as had a few questions regarding a set of high end wheels. The guy at 700 answered all my questions and couldn't have been more helpful. These wheels are not cheap but at 700 the rewards points system means I get a little bit back to spend in the shop in the future so I guess you can't ask for any fairer than that.
Great friendly service & being a independent shop makes it even better as you don't get that " I'm too busy to deal with you scenario"
Originally I purchased the Sidi Froome wire carbon shoes, The fit wasn't correct & with help & advice from Ed, I ended up with with the Sidi Limited Edition Shot. Perfect fit so I also purchased a fresh new Kask Protone helmet with advice that is honest & spot on.
I work in Central London, Live in West London & have been traveling to the 700 shop in Windsor, it's that good place to spend your hard earned.