Adp-roofing-and-guttering.com.au has a rating of 1.4 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases.
Spent a small fortune with this company to have ridge capping redone and gutters replaced. Doug does not listen to what the owner/ customer says when quoting and when he thinks the job is done and I pointed out a section of gutter that he included in the quote but did not replace he became abusive and rude and had a full on meltdown. I agreed to pay the extra $264 despite it being in his initial agreement, giving him the benefit of the doubt. When pointing out that no mention of warranty was on his invoice he said that this is how he does his invoices despite telling me he warranted his work. (See image) Having now inspected the whole job, one gutter is hanging by one support which I will have to replace myself. There are a few smaller areas that have not been finished off properly which I will attend to myself. Would not have this man back on my property for any warranty work and would suggest that others do not use this company. If I could give him a minus score for attitude I would.
I called ADP roofing and guttering and spoke to Doug. Had booked in an appointment for Saturday morning at 8am. He was prompt and arrived at scheduled time. I explained the issue with my roof as my husband had done some repairs on skylight that was leaking. I also had water leaking in through the eaves. He got on the roof, barely there 10 mins and said "I'm sorry, I can't help you". I knew things weren't great and he further went on to say it's going to cost you thousands and thousands of dollars as this would require a total roof replacement. He walked off. Rude, abrupt. No quote. No nothing. Never ever using this company again. Disappointed.
Tip for consumers:
Don’t bother!
Products used:
None as yet
Let me start by saying I don't normally write reviews as I don't like affecting people's livelihoods but I am writing this as I don't want anyone else to be out of pocket and left with a terrible "professional" job that looks worse than an amateur.
Doug is unprofessional, rude and argumentative. He may have repaired a section of my fascia but the aesthetic finish is horrible. There's a few stainless steel brackets sticking out like a sore thumb, our eave in that area is uneven (probably because he didn't even have a real prop) and there's a gap between our gutter and fascia (he made no effort to find wood the same width as our existing). Who knows if the liquid nails he used is even going to hold. DO NOT USE ADP ROOFING. Use a professional or you're even better off DIY.
I got free quote to the gutters and Doug came round and gave me said price and I asked a couple questions geez man have I never seen someone flip so quick to angry after that I didn't want a angry man working on my house.
I am very happy with the ridge capping repairs carried out by Doug/James of ADP Roofing and Guttering. I was very satisfied with their work and the fact that their quotes are very reasonable compared to other companies. I have even recommended them to a family member needing work on their roof.
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