• AffordableHousing.com

AffordableHousing.com

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Overview

AffordableHousing.com has a rating of 2.5 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AffordableHousing.com most frequently mention low income problems. AffordableHousing.com ranks 113th among Government sites.

  • Service
    13
  • Value
    12
  • Shipping
    5
  • Returns
    7
  • Quality
    11

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
18
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How would you rate AffordableHousing.com?
Top Positive Review

“Next level customer service”

Justin M.
7/14/23

I called in to get some assistance with portal lockout. Elena, my agent on the other end, quickly found the root of the problem, asked me what my goals were; signed me up for premium (which led to a successful match in less than 10 days); and made sure that I knew best how to navigate the portal! I really appreciate all the support!

Top Critical Review

“Another Ad Filled Site For Their Gain With No Real Help”

Violet W.
8/11/24

Affordablehousing.com should prioritize making their platform more accessible instead of focusing on filling it with ads for financial gain. While it's a clever strategy given the site's high traffic, they've lost sight of the real people who genuinely need their services. It would be beneficial if ALL landlords and realtors were verified or, at the very least, provided their realtor's license numbers or even have a verified badge for clients to verify, ensuring our safety. Unfortunately, it seems that affordablehousing.com is more concerned with profit than with the well-being of its users. With scams at an all-time high, why not make the platform more private and secure? PS: Affordablehousing.com should consider turning their platform into an 'all-in-one portal.' We shouldn't have to communicate with landlords or realtors off-site until it's time to view a listing. If potential clients like us need to be verified as well, I'd gladly go through the process for the sake of safety on the platform.

Reviews (45)

Rating

Timeframe

Other

Thumbnail of user msvwilson29
1 review
0 helpful votes
  • Send Message
August 11th, 2024

Affordablehousing.com should prioritize making their platform more accessible instead of focusing on filling it with ads for financial gain. While it's a clever strategy given the site's high traffic, they've lost sight of the real people who genuinely need their services. It would be beneficial if ALL landlords and realtors were verified or, at the very least, provided their realtor's license numbers or even have a verified badge for clients to verify, ensuring our safety. Unfortunately, it seems that affordablehousing.com is more concerned with profit than with the well-being of its users.

With scams at an all-time high, why not make the platform more private and secure?

PS: Affordablehousing.com should consider turning their platform into an 'all-in-one portal.' We shouldn't have to communicate with landlords or realtors off-site until it's time to view a listing. If potential clients like us need to be verified as well, I'd gladly go through the process for the sake of safety on the platform.

Products used:
Rental

Service
Value
Quality
Thumbnail of user raunaka
2 reviews
2 helpful votes
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February 20th, 2024

There were many, at least a few hundreds, potential renters that affordable housing website matched with my property. I painstakingly went through trying to connect with each of these potential renters. More than 90% of the renters did not respond. It is unclear whether these are active tenants looking for tenancy or simply legacy information that are not real prospects.

The cost is obviously high with almost $80 for monthly subscription. But it would be well worth it if you actually connect with the potential tenants. In my case, with two listings, I did not receive any real prospect through the website.

Interestingly, I received many more potential section 8 tenant directly contacting me through my free zillow listing of the property.

Service
Value
Quality
Thumbnail of user marym7761
1 review
0 helpful votes
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February 7th, 2024

It's a complete scam. They want to start you off at a dollar. Then 2 dollars. Then 1 more dollar to get your credit report. Then you say you're not falling for it when hanging up on them. Then they use caller ID spoofing your own name and number making it look.like you are calling yourself.

Service
Thumbnail of user koriel1
K L. – AffordableHousing.com Rep

Thank you for sharing your experience, and we sincerely apologize for any confusion. However, it seems there might be a misunderstanding. We'd like to clarify that we are AffordableHousing.com, not Affordable Homes. At AffordableHousing.com, we do not offer credit checks on our website, nor do we charge renters any fees. If you encountered issues with a property owner who charges for credit checks, this is a common practice but is not associated with our company. We appreciate your feedback and are committed to ensuring a positive experience for users of AffordableHousing.com. If you have any further questions or need assistance, please feel free to reach out to our customer support team.

Thumbnail of user anastasiam79
1 review
5 helpful votes
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February 17th, 2023

If I could give 0 or negative stars, I would. For almost a YEAR - with multiple attempts to resolve this, they have been ignoring MAJOR issues like the inability to update a listing. They either say "everything looks good on their end" OR acknowledge many technical issues but do nothing about it! Keep charging. They are a scam because section 8 voucher holders are stuck using just this website, no other choice is available. This website charges landlords a lot of money and does NOT serve the public. The customer service denies the problems - ridiculous. The worst website I ever used, and the sad thing is that we are FORCED to use it. Give us gosection8.com back!

Tip for consumers:
Don't use it. Lobby your government agencies to STOP this scam. It's a shame that section 8 participants and those who serve them are being forced to use this terrible, glitchy, non-working website.

Products used:
Subscription to the website

* AffordableHousing.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Returns
Quality
Thumbnail of user koriel1
K L. – AffordableHousing.com Rep

Hello Anastasia, I am sorry to hear that that you had a negative experience. AffordableHousing.com does not force anyone to use our website nor to do we require property owners to pay to use our services, we provide our property listing services to property owners and renters completely free of cost. We do provide a Premium membership to property owners who choose to purchase it and utilize the many additional features that are included. Also, AffordableHousing.com do not force section 8 voucher holders to use our services, using our property listing website is not a requirement to be a part of the section 8 program.

I would like to speak with you about the specifics of the issues you were having. Could you please send a message to me directly so we can better understand your experience and resolve any issues?

Thumbnail of user aarons989
1 review
4 helpful votes
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September 17th, 2022

I am in an emergency situation for voucher housing, and they're search engine doesn't even work. I can't set a min or max price, or any other information. What is the point of this trash site? It's not to help disabled people like me.

Tip for consumers:
Don't waist your time.

Products used:
I couldn't even get the search engine to work, on multiple computers.

Service
Value
Shipping
Returns
Quality
Thumbnail of user elroys7
1 review
5 helpful votes
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May 3rd, 2023

It seems as though you are getting several interested renters however most of the contact info you are sent by the site are dead ends. Out of 200 or so potential renters I may have made contact with 3. It seems to be a collection of empty email addresses and phone numbers. On top of that they run the recurring charge scam. They will just keep charging you into perpetuity whether or not you log in or engage with them. I wasted my time and money with them hopefully those that read this review do not do the same.

Tip for consumers:
I really hate this type of business practice. If you have to scam people to make your business work you should be shut down.

Products used:
Advertising

* AffordableHousing.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user waheedahh
1 review
25 helpful votes
  • Send Message
November 25th, 2018

I don't understand how this helps low income families when they want the credit score to be 600 and 700 nobody's perfect I have a good rental history. And nobody still want to rent... so nothing should be advertising on this section 8 list if it's not gonna help needing families

Thumbnail of user justinm1775
1 review
1 helpful vote
  • Send Message
July 14th, 2023
Verified purchase

I called in to get some assistance with portal lockout.
Elena, my agent on the other end, quickly found the root of the problem, asked me what my goals were; signed me up for premium (which led to a successful match in less than 10 days); and made sure that I knew best how to navigate the portal! I really appreciate all the support!

Thumbnail of user ullonw
1 review
1 helpful vote
  • Send Message
July 6th, 2023
Verified purchase

Elena went above and beyond the call of duty to help me with my rental listing after I found a tenant. She recommended how best to communicate this in the system, helped me calculate fair rental value of my unit using the web site and other things which made my experience easy.

Thumbnail of user kkaranam
1 review
0 helpful votes
  • Send Message
June 25th, 2023

This website fraudulently charged my account $79 although i didn't purchase/subscribe anything from them. I called a few times but couldn't reach anyone at their office. So i left voice mail messages.

* AffordableHousing.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user managemento1
1 review
0 helpful votes
  • Send Message
July 11th, 2023
Verified purchase

Today I called Affordable Housing to discuss an administrative matter and Elena, the person who helped me knew exactly what to do, it was amazing. Elena is incredibly professional and efficient. Thanks again! Vbr, eric

Thumbnail of user alleng297
1 review
8 helpful votes
  • Send Message
August 22nd, 2022

They are giving scammers your information. They have a pre screen feature to apply. I just found the place I wanted with a different address same pictures on a distressed property rehabbed by the state. Beware!

Thumbnail of user richards6036
1 review
2 helpful votes
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November 2nd, 2023

Loved when this website was GoSection8.com but of course something wasn't broken and someone tried to fix it. It is hosted on a server that has to be from like 1949 with 28k dial up speeds. Ive spent almost 5 solid minutes waiting for one tab to open. We waste more time trying to navigate this convoluted mess than finding people and half the time they are not even on the program anymore.

Tip for consumers:
na

Products used:
na

Service
Value
Quality
Thumbnail of user thesashasalehi
1 review
0 helpful votes
  • Send Message
October 5th, 2023

HI,
I was very stresses out when I called at first luckily I got Ms. Elena Amado, she truly helped me! Elena was extremely patient with me and step by step showed me what do. I am not a computer savvy person and she had to guide me every step of the way. She did that with smile and great attitude! It was my first time doing Section8 and she explained all the benefits to me. Elena had great suggestions and we set up the account and she even helped me write a nice description email of my condo and send out to bunch of candidates right then. The next morning I woke up to many many messages! I did not even know which one to answer first! Sure enough I found a suitable tenant... I called Elena to thank her and she screamed of happiness when I told her I have found someone! It is rare to find people like her to be genuinely happy for you. I have never met her, I am not sure if I ever will but she is a breath of a fresh air! We need more of Elena in this world.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tinap6528
1 review
0 helpful votes
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October 23rd, 2023

I payed my Tina price debts with affordable housing for housing authority of Annapolis it shouldn't be a issue with giving me a place to live low income with all my disabilities that I have Marcy hospital I can get it an fax it from FedEx to show all my Tina price disabilities I has. Have to use elevator all the time I'm at pinderhughs shelter for women an the elevator is broken.hear at pinderhughs shelter for women.

Thumbnail of user mrthomaspointer
1 review
0 helpful votes
  • Send Message
November 11th, 2023

Elena Amado helped me understand and navigate the website, and shared with me some valuable information. I would not figured this out without her assistance. Thank you, Elena! You're the best!

Thumbnail of user isiahh32
1 review
0 helpful votes
  • Send Message
July 24th, 2023
Verified purchase

It was great. Elena was awesome, she was very helpful, she went through the steps and made sure every possible situation was looked at and fixed the problem.

Thumbnail of user atulm30
1 review
0 helpful votes
  • Send Message
July 5th, 2023
Verified purchase

Very good support. It took time and resolve my issue by looking at all issues.

Very good support. It took time and resolve my issue by looking at all issues.

Thumbnail of user libardol1
1 review
0 helpful votes
  • Send Message
July 7th, 2023
Verified purchase

Helena Amado was Very profesional, knowledgeable, attentive to detail, bilingual, patience with my questions, service customer oriented. Excellent experience.

Thumbnail of user jessicac2683
1 review
0 helpful votes
  • Send Message
August 11th, 2023
Verified purchase

I needed to update my information to reapply and she got me set up really appreciate her because I didn't know how I could on my own.

Thumbnail of user parabhjotb
1 review
0 helpful votes
  • Send Message
July 6th, 2023
Verified purchase

My account creation had been pending for over a week and Elena was super helpful and helped my activate my account and answered all of my questions!

Thumbnail of user andreah1321
1 review
0 helpful votes
  • Send Message
September 7th, 2023
Verified purchase

Very nice an helpful was extremely patient with me an got the job done

Thumbnail of user oscarp254
1 review
0 helpful votes
  • Send Message
July 10th, 2023
Verified purchase

Elena went above and beyond in helping me. She even called me back directly!

Thumbnail of user gwendolynt85
1 review
0 helpful votes
  • Send Message
July 5th, 2023
Verified purchase

I spoke with Elena and she was very sweet, nice and helpful. Look forward to talking to her again!

Thumbnail of user kathinar
1 review
0 helpful votes
  • Send Message
August 25th, 2023
Verified purchase

Very well treated fast service in can't wait to access the new service

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From the business

Call us at (866) 466-7328. Or leave a message at https://www.affordablehousing.com/contact/
AffordableHousing.com provides innovative solutions to help solve and simplify some of the most complex challenges relating to affordable housing in the United States. Our platform is designed to increase efficiency by putting all affordable rental housing in one place on one common and easy to use platform. We also make it easier for anyone to find and apply to thousands of rental assistance programs by centralizing information and by streamlining cumbersome application processes.

Business History

Over the last 18 years, AffordableHousing.com has become the most visited and largest affordable housing listing network in the country. AffordableHousing.com, previously GoSection8.com, is accessed by tens of millions of visitors, who perform hundreds of millions of searches each year.

Company Representative

Thumbnail of user koriel1
K L.
Typically does not respond to reviews

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2.5
45 reviews
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