• Alibris UK

Alibris UK

Overview

Alibris UK has a rating of 4.6 stars from 8,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris UK most frequently mention good price, excellent service, and shipping costs. Alibris UK ranks 2nd among Textbooks sites.

  • Value
    4
  • Shipping
    3
  • Quality
    3

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 90.1%
Positive
1,704
Neutral
121
Negative
66

What reviewers want you to know

Positive highlights

  • Good shopping experience except the system wouldn't accept my debit card.
  • Easy to use site, great price, effortlessly sourced a copy of Anna Biller's 'Bluebeard's Castle'.

Critical highlights

  • After several frustrating attempts I ended up putting my card details in which I didn't want to do.
  • The site forced me to repeatedly enter my order details: credit card, address, etc.
How would you rate Alibris UK?
Top Positive Review

“Excellent!”

James G.
5/2/24

Excellent! I was able to choose a copy quickly, and pay for it almost instantly - other websites make this a much more difficult operation. Thank you!

Top Critical Review

“The site has been poorly programmed”

John L.
3/27/24

The site has been poorly programmed. For example, I had to try several times to enter the details on my credit card, because the site requested the county rather than the state in the U.S. There were other electronic glitches as well. Eventually was able to place the order, but it was not easy and required a good bit of persistence.

Reviews (8,277)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (57) use site (31) web site (37) card details (62) hand books (18) place order (23) credit card (83) billing address (20)
Thumbnail of user jamesg2401
1 review
0 helpful votes
May 2nd, 2024
Verified purchase
• Updated review

Excellent! I was able to choose a copy quickly, and pay for it almost instantly - other websites make this a much more difficult operation. Thank you!

Reason I chose this business:

I looked at the e-mail you sent me, and this book (by David Attenborough) leapt out at me - I took maybe one (1) second to decide to buy it.

I have bought quite a few books from Alibris since...
February 11th, 2024
Verified purchase
• Previous review

I have bought quite a few books from Alibris since I started, and I have always found them to be perfectly satisfactory. One (very small) point - why were all (and I do mean all) the copies listed of this book shown as coming from the USA?

Reason I chose this business:

I like to use a site which I have used a number of times before, rather than some new, possibly "fly-by-night" organisation which I have never heard of. Call me an old stick-in-the-mud, but that's how I feel!

Quick and easy to use
April 20th, 2022
Verified purchase
• Previous review

Quick and easy to use - no problems!

Reason I chose this business:

I have ordered items from them before, and there has never been any problem.

Thank you for having both volumes of the work in stock
February 25th, 2021
Verified purchase
• Previous review

Thank you for having both volumes of the work in stock - I really appreciate being able to order the whole work in one transaction.

Reason I chose this business:

I wanted two volumes of a workby the author, and Alibris just happened to have both in stock.

Thumbnail of user jeanh355
1 review
0 helpful votes
March 26th, 2024
Verified purchase
• Updated review

I found what I wanted, very easily, and at a great price. I enjoy your website, sometimes discovering new authors, and also, if I am not familiar with the author, being able to read a short summary/ precis of the book. Excellent.

Reason I chose this business:

I chose Alibris in order to read about an unfamiliar author and book before purchasing. Alibris always gives me enough information to influence me one way or the other, i.e. To buy or not to buy.

A wonderful selection of books...
August 13th, 2023
Verified purchase
• Previous review

A wonderful selection of books... and I found some of my favourite authors.

Reason I chose this business:

I am in need of some new books to read and I chose not to spend too much money by purchasing new books.

Am very please to have found two books which I know...
November 5th, 2022
Verified purchase
• Previous review

Am very please to have found two books which I know I will enjoy. The website is easy to navigate, and the reviews/precis of each book are a good insight for the potential buyer

Reason I chose this business:

Great selection of books, reasonable prices, and a good way to discover what other books are out there

Enjoyed browsing, the short descriptions of each book...
March 13th, 2021
Verified purchase
• Previous review

Enjoyed browsing, the short descriptions of each book are very useful in helping to decide. Terrific prices and a wonderful choice of books.

Thumbnail of user suec629
1 review
0 helpful votes
March 9th, 2024
Verified purchase
• Updated review

I was looking for a particular title and you had it available. I'm delighted! Thank you.

Reason I chose this business:

You’re my number one go-to site for books. I appreciate your range of stock, and you have the advantage of not being Amazon!

I found a title I'd been wanting, but didn't think...
September 9th, 2021
Verified purchase
• Previous review

I found a title I'd been wanting, but didn't think I'd be able to obtain - thank you.

Reason I chose this business:

You’re my go - to book site. You have a good range of titles at reasonable prices, and I don’t like using Amazon. Delivery times could be better, but I can put up with that!

The title I wanted was available at a reasonable price
June 13th, 2021
Verified purchase
• Previous review
Reason I chose this business:

My understanding is that you support independent booksellers. You have a good range of titles, usually at reasonable prices, and usually with good service. I try to avoid Amazon, and you are my go-to choice. Thank you.

Thumbnail of user lesleyd119
1 review
0 helpful votes
January 24th, 2024
Verified purchase
• Updated review

As usual you have the book I want at a good price and the whole process is very straightforward.

Reason I chose this business:

I don't want to use Amazon or AbeBooks (owned by Amazon) so have been very pleased to find Alibris. As usual you have the book I want at a good price and the whole process is very straightforward; and I'm supporting UK booksellers.

Happy to find you have the books I want, and easy to...
November 8th, 2023
Verified purchase
• Previous review

Happy to find you have the books I want, and easy to find them, and good prices.

Reason I chose this business:

Good to be able to support booksellers who aren't Amazon; and you have what I want; and your customer service is excellent.

Easy and convenient, huge range
January 4th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Because you have the German language title I was looking for. Having found you I will definitely be back.

Thumbnail of user stephenh2312
1 review
0 helpful votes
March 19th, 2024
Verified purchase
• Updated review

Every time I go to checkout I am told my card details are incorrect, but they are not. I have to re-enter the same card details from scratch each time, though they are already on your system. I don't mind if the issue is to put in a security number (which is good practice), but that is not what I am told. I am also OK with you not saving my card. However, saving it but then failing to use it without explanation -- consistently -- seems a little silly.

Reason I chose this business:

Book hard to come by!

Your website kept bouncing me between 'place your order'...
November 1st, 2023
Verified purchase
• Previous review

Your website kept bouncing me between 'place your order' (which took me to the card page) and 'save and continue' (the only option on the card page -- where my details were already in place and which sent me back to 'place your order'!). I was worried I'd made the same order 5 times. I eventually broke the cycle by entering my card details again even though they were already showing in your system.

Reason I chose this business:

It's not Amazon.

Thumbnail of user davidh5935
1 review
0 helpful votes
March 26th, 2024
Verified purchase
• Updated review

Description of the book condition as simply "good" lacks more precise details.(e.g. Ex Library book? Dust jacket? Etc.) Otherwise, a fairly satisfactory experience.

Reason I chose this business:

Used satisfactorily in the past.

Very good!
August 30th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Reliability and competitively priced.

Thumbnail of user joew1577
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

First time I've ever purchased anything from / off an international website - it was a very, unexpectedly, straightforward process.

Reason I chose this business:

I was looking to buy some US CDs that aren't easily purchased in the UK. Found Alibris on the Internet. The site was easy to navigate, well put together and (hopefully) appears reliable.

Thumbnail of user joycee525
1 review
0 helpful votes
April 25th, 2024
Verified purchase

I encountered two problems
1. Difficult to get my card accepted.
2. Did not get the discount code even though I requested it twice.
It took at least an extra 15-20 minutes to complete the transaction, which was a nuisance.

Reason I chose this business:

I didn't choose it. I typed in the name of one of the books I wanted into my browser and found both of titles. Also your shipping costs were cheaper than via Amazon.

Thumbnail of user richardb5855
1 review
0 helpful votes
February 8th, 2024
Verified purchase

So far so good, we'll see if the book actually arrives and hopefully it will be as described.

Reason I chose this business:

Found a book on google

Thumbnail of user gerainte3
1 review
0 helpful votes
February 29th, 2024
Verified purchase

Ordered many. Many book from Alibris. In my experience all the individual suppliers provide fast efficient service. Books are true to stated condition. A great site to find books not available elsewhere. Great fan.

Reason I chose this business:

Availability of wide array of books. Honest site.

Thumbnail of user glenno41
1 review
0 helpful votes
April 11th, 2024
Verified purchase
• Updated review

Alibris had a second hand copy of a book that is rather pricey new. Hooray!

Reason I chose this business:

Looking for a reasonably priced second-hand copy of a book that is expensive new.

Easy to search and you had what i wanted!
November 15th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Out of print book

An easy to use website drawing on a huge number of...
February 15th, 2023
Verified purchase
• Previous review

An easy to use website drawing on a huge number of sellers.

Reason I chose this business:

To buy another copy of an out of print book that I loved so that I can give it to a friend.

A great website with lots of sellers
January 24th, 2023
Verified purchase
• Previous review
Reason I chose this business:

To buy an interesting title at a lower price than a first hand copy would be.

Easily searchable website
January 11th, 2023
Verified purchase
• Previous review
Quick and easy
November 3rd, 2022
Verified purchase
• Previous review
Reason I chose this business:

To avoid amazon.

It was very easy to find the book I was looking for
September 10th, 2022
Verified purchase
• Previous review
Reason I chose this business:

The book I wanted is overly expensive new, so i looked for a cheaper second hand one, which i found. Also, you are not Amazon!

Excellent!
June 22nd, 2022
Verified purchase
• Previous review

Excellent! Lots of copies to choose from and a clear distinction between the editions available.

Reason I chose this business:

This book is out of print and unavailable new.

Easy to use website
June 22nd, 2022
Verified purchase
• Previous review
Reason I chose this business:

The book is outof print.

I have found ALIBRIS to be very reliable over the many...
March 4th, 2021
Verified purchase
• Previous review

I have found ALIBRIS to be very reliable over the many years I have been buying books through their site. I recommend them.

Reason I chose this business:

I go to alibris if i am looking for a second hand copy of a book. I don't want to add to Amazon's profits either!

Thumbnail of user paulb2670
1 review
0 helpful votes
May 7th, 2024
Verified purchase
• Updated review

Good range. Today's purchase was 1/3 price it would have been S/H on Amazon

Reason I chose this business:

Return customer

Good range
April 11th, 2024
Verified purchase
• Previous review

Good range. Competitive pricing

Reason I chose this business:

Return customer

I would have liked to know publication dates of more...
April 4th, 2024
Verified purchase
• Previous review

I would have liked to know publication dates of more of the books on offer

Reason I chose this business:

Return customer

Excellent range
March 9th, 2024
Verified purchase
• Previous review

Excellent range. Competitive prices. Clear and responsive website

Reason I chose this business:

Return customer

It would be helpful to have some kind of description...
January 6th, 2024
Verified purchase
• Previous review

It would be helpful to have some kind of description of contents. However, I usually cheat by looking up descriptions on Amazon (whom I avoid for many reasons) before placing orders here

Reason I chose this business:

Return customer

Very good
January 6th, 2024
Verified purchase
• Previous review

Very good. Tantalising that the culture is only starting at GBP25, when I have just bought a GBP20 item

Reason I chose this business:

Return customer

Competitive prices
October 25th, 2023
Verified purchase
• Previous review

Competitive prices. Wide range. Prompt service

Reason I chose this business:

Frequent return customer

Good range
March 5th, 2023
Verified purchase
• Previous review

Good range. Good prices. And glad to be free of Amazon's tentacles

Reason I chose this business:

Return customer

Good range
January 11th, 2023
Verified purchase
• Previous review

Good range. Good value (usually beats Amazon). Easily navigated site

Reason I chose this business:

Return customer

User-friendly site
December 30th, 2022
Verified purchase
• Previous review

User-friendly site. Wide range. Competitive prices

Reason I chose this business:

Return customer

Wide range
August 12th, 2022
Verified purchase
• Previous review

Wide range. Good value. A welcome escape from Amazon's tentacles

Reason I chose this business:

Return customer

Wide range
May 14th, 2022
Verified purchase
• Previous review

Wide range. Competitive pricing. Easily navigable website. And always a pleasure to avoid Am*z*n's tentacles

Reason I chose this business:

Return customer

Good range
March 21st, 2022
Verified purchase
• Previous review

Good range. Competitive prices. Regularly beats Amazon for used books

Reason I chose this business:

Returning customer

Good range
January 24th, 2022
Verified purchase
• Previous review

Good range. Good value. Site easy to search

Reason I chose this business:

Repeat custoer

Wide range
January 19th, 2022
Verified purchase
• Previous review

Wide range. Many outlets compared

Reason I chose this business:

Return customer

Easy to navigate
October 2nd, 2021
Verified purchase
• Previous review

Easy to navigate. Good value. Wide selection. Relationship between different versions of a book not always obvious

Reason I chose this business:

Return customer

Good value
February 27th, 2021
Verified purchase
• Previous review

Good value. Large range. Website easy to navigate.

Reason I chose this business:

Regular customer

Thumbnail of user franka593
1 review
0 helpful votes
February 8th, 2024
Verified purchase
• Updated review

Great. I came looking for a particular book, found it straight away, and ordered it with a few clicks.

Reason I chose this business:

Alibris is my go-to source for books. It has a huge range, lots of suppliers, and good pricing and delivery costs. I particularly value the possibility of sourcing across the world not just from the UK, which is good for hard to find copies and particularly useful for books published outside the UK.

Wonderfully simple to source a book from your bookshops...
July 13th, 2023
Verified purchase
• Previous review

Wonderfully simple to source a book from your bookshops even if they are in the US.

Reason I chose this business:

It's my go-to site for books.

So many books, so little time!
June 30th, 2023
Verified purchase
• Previous review

So many books, so little time! Seriously, if you want a book, any book, in my opinion this is the place to look first.

Reason I chose this business:

It's my go-to website for books.

Looking for a specific book and found what I wanted...
June 19th, 2023
Verified purchase
• Previous review

Looking for a specific book and found what I wanted quickly and easily.

Reason I chose this business:

My go-to site for second hand books.

Lots of books and some very interesting ones, and easy...
April 9th, 2023
Verified purchase
• Previous review

Lots of books and some very interesting ones, and easy to find as well.

Reason I chose this business:

It's my usual go-to for books, mainly because of the range you can offer. One aspect of this is the access to overseas sellers especially USA ones as many books I look for are US published.
I once was looking for a UK published Sherlock Holmes volume to complete a set, I had loaned my original copy and never got it back, and having looked elsewhere without success I found a copy through Alibris, in Berlin!

It's so, easymto, find really good books
November 1st, 2022
Verified purchase
• Previous review

It's so, easymto, find really good books- and there are lots of them!

Reason I chose this business:

Easy to, use, good value, huge range

I like Alibris
September 22nd, 2022
Verified purchase
• Previous review

I like Alibris. You have a superb range of books, reasonable prices, good service, overall very good.

Reason I chose this business:

You have the books I was looking for at reasonable prices.

Loads of interesting books, and excellent service
June 30th, 2021
Verified purchase
• Previous review

Loads of interesting books, and excellent service. Wide range of sources means an unusual book can often be sourced. And good prices.

Reason I chose this business:

You had the book I was after at a good price from a supplier with a good rating.

Thumbnail of user delphiner10
2 reviews
0 helpful votes
January 16th, 2024
Verified purchase

So far very good. I used to use Alibris a lot some years ago but when I couldn't find the titles I wanted I went elsewhere. However, decided to once again start using Alibris and found the item straight away at a very good price. Thank you.

Reason I chose this business:

Best choice and price.

Thumbnail of user jennyr226
1 review
0 helpful votes
February 27th, 2024
Verified purchase
• Updated review

I always turn to Alibris for secondhand books...always find what I want at the price I want and a helpful seller willing to send it to me in Spain. Excellent service at every stop on the way. And very easy to pay, too. Thank you so much.

Brilliant, I now go straight to Alibris for books because...
May 6th, 2023
Verified purchase
• Previous review

Brilliant, I now go straight to Alibris for books because the prices are always reasonable and payment is so easy. Thank you...

Reason I chose this business:

Because Alibris is where I always end up finding what I want at a very competitive price...

Alibris is always excellent, good for prices, good...
April 10th, 2022
Verified purchase
• Previous review

Alibris is always excellent, good for prices, good for paying, totally reliable... thank you

Reason I chose this business:

Because we wanted very much to see this documentary and it was not available on Amazon here in Spain or in the UK... I usually find what we want on Alibris.

Excellent source of DVDs when Amazon lets you down...
March 12th, 2021
Verified purchase
• Previous review

Excellent source of DVDs when Amazon lets you down or won't deliver to your country... very efficient and reliable.

Reason I chose this business:

Amazon would not send the DVD of my choice to my address. So I turned, as always, to Alibris. Thank you.

Thumbnail of user marks3851
1 review
0 helpful votes
February 8th, 2024
Verified purchase
• Updated review

Generally very good. A little more clarity on shipping charges to my destination (UK) would be helpful. Using the term "Estimated shipping" at the point of checkout does not inspire confidence that that is what I will actually be charged.
Otherwise, all good. Thank you.

Reason I chose this business:

Alibris was the only place I could find this book advertised for sale in an acceptable condition.

All good apart from the confusing way that changing...
June 29th, 2021
Verified purchase
• Previous review

All good apart from the confusing way that changing billing and shipping address options are presented and the lack of logical simplicity in how this can be achieved.

Reason I chose this business:

The book I wanted was listed on the Bookfinder website with a link that took me to Alibris.

Thumbnail of user msp40
1 review
0 helpful votes
February 8th, 2024
Verified purchase
• Updated review

Found an American book in England! Saves a ton on postage can't wait to receive it

Reason I chose this business:

Only place I could find this book in uk at affordable price

Great thanks
May 29th, 2021
Verified purchase
• Previous review
Thumbnail of user lyslen
1 review
0 helpful votes
April 18th, 2024
Verified purchase
• Updated review

Too complicated. Why not show the default shipping and billing address instead of having to guess what I entered on my last order, one that I have long forgotten.

Reason I chose this business:

You had the book I wanted.

Better than last time
October 2nd, 2021
Verified purchase
• Previous review
Address entry detail form not suitable for UK based...
September 28th, 2021
Verified purchase
• Previous review

Address entry detail form not suitable for UK based customers. Designed for Americans. I paid by debit card, yet your form insists it is a credit card. Don't you know the difference?

Reason I chose this business:

Lowest cost.

Thumbnail of user russellt284
1 review
0 helpful votes
January 2nd, 2024
Verified purchase
• Updated review

I have bough quite a few books from Alibris over the years and have always been very satisfied with my shopping experience. Well pack and described, and very reasonable postal rates 10/10

Excellent!
February 28th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Wanted a book and found it via Bookfinder.

I am a returning customer, but haven't registered before,...
February 28th, 2023
Verified purchase
• Previous review

I am a returning customer, but haven't registered before, merely buying as a guest. I have always been very happy with my transactions with Alibris.

Reason I chose this business:

I saw a book I wanted via Bookfinder and it was available from Alibris.

Thumbnail of user josephj742
2 reviews
0 helpful votes
March 30th, 2024
Verified purchase
• Updated review

As always, search routine very easy. Actual order very quick and efficient

Reason I chose this business:

Past experience

Excellent web-site
August 2nd, 2021
Verified purchase
• Previous review
Reason I chose this business:

Used Alibris before after dissatisfaction with Amazon after using them for many years. Alibris is now my default choice

Thumbnail of user calliopew
1 review
0 helpful votes
April 18th, 2024
Verified purchase

Pretty good by all counts! Wish I could have used paypal for payment but I understand!

Reason I chose this business:

Because I was getting presents for my sister and she doesn't want gifts from amazon XD

Thumbnail of user margareth1905
1 review
0 helpful votes
March 30th, 2024
Verified purchase

Very easy to see everything and to make a choice. Thank you.

Reason I chose this business:

Had a lot of choice on it.

Thumbnail of user christinaa839
1 review
0 helpful votes
March 10th, 2024
Verified purchase

Clear information provided I love the fact I can get books from the States. Thank you.

Reason I chose this business:

I used gettextbooks.com to source and find the best price.

Thumbnail of user nataliew837
1 review
0 helpful votes
February 6th, 2024
Verified purchase

Site is easy to navigate and has a lot of choice. I found the books I was looking for at competitive prices.

Reason I chose this business:

The prices were the best!

Thumbnail of user leeh1032
1 review
0 helpful votes
February 29th, 2024
Verified purchase
Reason I chose this business:

Recommended

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From the business

Company Representative

Thumbnail of user amya33
Rob L.
Typically does not respond to reviews

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