• American Home Protect

American Home Protect

Overview

American Home Protect has a rating of 4.2 stars from 579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Home Protect most frequently mention great attention, customer service, and previous claims. American Home Protect ranks 10th among Real Estate sites.

Proactively asks for customer feedback

Positive reviews (last 12 months): 93.7%
Positive
133
Neutral
8
Negative
1

What reviewers want you to know

Positive highlights

  • Informative and understandable good customer service

Critical highlights

No critical highlights yet

How would you rate American Home Protect?
Top Positive Review

“For unforeseen circumstances”

Agnis B.
5/1/24

When I was buying my first home the very first thing popped into my mind "what's about protection, I needed warranty" and that was the way I found this service. These guys are real professionals at helping those who have houses but don't have any insurance on the stuff in it. So, I use their services, and recently my TV broken down. Due to them, I quickly restored it, without paying a lot of repairing. That's valuable for me. So, guys who want to protect everything they have from unforeseen circumstances - welcome.

Top Critical Review

“Not happy with service..”

Sean O.
10/27/22

Not happy with our service, as I've tried to get several appliances fixed but have been told they're not covered under the warranty.

Reviews (579)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (76)
Thumbnail of user agnisb
2 reviews
0 helpful votes
May 1st, 2024

When I was buying my first home the very first thing popped into my mind "what's about protection, I needed warranty" and that was the way I found this service.
These guys are real professionals at helping those who have houses but don't have any insurance on the stuff in it.

So, I use their services, and recently my TV broken down. Due to them, I quickly restored it, without paying a lot of repairing. That's valuable for me. So, guys who want to protect everything they have from unforeseen circumstances - welcome.

Thumbnail of user joshuap646
1 review
0 helpful votes
January 3rd, 2023
Verified purchase

Pretty good so far. Thank you.

Reason I chose this business:

It was included when I purchased the home.

Thumbnail of user oscarv127
1 review
0 helpful votes
January 4th, 2023
Verified purchase
Reason I chose this business:

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Thumbnail of user dawnm1485
1 review
0 helpful votes
February 3rd, 2023
Verified purchase
Reason I chose this business:

Advertisement.

Thumbnail of user abbym199
1 review
0 helpful votes
June 22nd, 2022
Verified purchase

Very helpful and explained everything needed was very quick at getting it done

Reason I chose this business:

Realtor Recommended

Thumbnail of user keniab16
1 review
0 helpful votes
June 29th, 2023
Verified purchase

Great customer service and I really wish to keep getting the same quality service I had.

Reason I chose this business:

Advertisement.

Thumbnail of user dions45
1 review
0 helpful votes
June 22nd, 2022
Verified purchase

Everything has been going well and have no issues doing a great job

Reason I chose this business:

Renewed Policy - peace of mind

Thumbnail of user wendyw1042
1 review
0 helpful votes
February 26th, 2023
Verified purchase

So far so good, I give you a 3 because I haven't received my reimbursement check.

Reason I chose this business:

Advertisement.

Thumbnail of user kareemm41
1 review
0 helpful votes
November 29th, 2022
Verified purchase
• Updated review
Reason I chose this business:

I took over the policy from previous home owner

Good experience since the beginning, Tami is working
May 6th, 2022
Verified purchase
• Previous review
Reason I chose this business:

When purchasing the home follow through with what prior own had.

Thumbnail of user carlar377
2 reviews
0 helpful votes
March 4th, 2023
Verified purchase
Reason I chose this business:

Advertisement.

Thumbnail of user tommieh63
1 review
0 helpful votes
December 2nd, 2022
Verified purchase

I love AHP so far with the protection I´ve received so far

Reason I chose this business:

I liked the protection plan

Thumbnail of user emmas822
1 review
0 helpful votes
January 3rd, 2023
Verified purchase
Reason I chose this business:

Advertisement.

Thumbnail of user morrish66
1 review
0 helpful votes
December 5th, 2022
Verified purchase

I love AHP is a legit company and has helped me a lot with my repair requests

Reason I chose this business:

AHP was my first option for my home warranty

Thumbnail of user tirzat
1 review
1 helpful vote
May 26th, 2022
Verified purchase

Never dealt with a home warranty with as many call backs and warranties that have 24 hour service

Thumbnail of user alfonsol46
1 review
0 helpful votes
May 4th, 2023
Verified purchase
Reason I chose this business:

I was referred by a friend of mine

Thumbnail of user jonathanj473
2 reviews
0 helpful votes
February 1st, 2023
Verified purchase
Reason I chose this business:

Advertisement.

Thumbnail of user andreww1879
1 review
0 helpful votes
February 1st, 2023
Verified purchase
Reason I chose this business:

Customer received a letter from AHP

Thumbnail of user shellyg210
1 review
0 helpful votes
August 21st, 2023
Verified purchase

Great customer service, REP agent is fabulous and I really liked his service.

Reason I chose this business:

Advertisement.

Thumbnail of user barbarac2703
1 review
0 helpful votes
August 30th, 2022
Verified purchase

At first I wasn't sure how the process worked but they walked me through everything until my issue was fixed.

Reason I chose this business:

To save money on repairs, and after one more payment I will have 18 months of coverage left without having to make any more payments!

Thumbnail of user matthews2348
1 review
0 helpful votes
October 28th, 2022
Verified purchase

I haven´t used the service but everyone at AHP has been very friendly with me

Reason I chose this business:

AHP was my first option

Thumbnail of user sylvestera24
1 review
0 helpful votes
November 14th, 2022
Verified purchase

I love your service but it will be better if AHP can get more techs in the area

Reason I chose this business:

I got it from my realtor

Thumbnail of user rodneyt165
1 review
0 helpful votes
December 23rd, 2022
Verified purchase

Every since I joined AHP I´ve had an excellent customer service experience so far

Reason I chose this business:

I liked the coverage and payment plan that AHP offers

Thumbnail of user keeganf6
1 review
0 helpful votes
January 31st, 2023
Verified purchase
Reason I chose this business:

Recommendation

Thumbnail of user markn1256
1 review
0 helpful votes
December 19th, 2022
Verified purchase

Everything is good so far, we miscommunicated, but so far all is good with the company.

Reason I chose this business:

Advertisement.

Thumbnail of user kataniab
1 review
0 helpful votes
February 2nd, 2023
Verified purchase
Reason I chose this business:

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From the business

Company Representative

Thumbnail of user nikitat35
Nakida T.

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4.2
579 reviews
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