Armstrong Steel

Excellent customer service! I had been getting quotes on a building from several suppliers and Joshua of Armstrong Steel was the most responsive and answered my questions in timely manner. He was easy to get it touch with and always returned my calls and emails. Joshua gave me great confidence in the quality of service Armstrong Steel could provide. Other companies could take a lesson from Joshua on how to provide excellent customer service.

Conor Donohue with Armstrong Steel Buildings has been very helpful in helping me get a more clear vision of a potential plan. Even though the project is in the very preliminary stage of plans, he has left me feeling like my plans are important. The bid was in quick which allows me to get on with the research on the rest of the project. I'm grateful for the customer service that has been provided so far. Looking forward to further communication with this company and Conor.

We are just in the beginning stages of deciding what type of building we want to go with on our future property, not ready to buy yet. I let them know that upfront but that didn't stop them from giving me the best customer service, answering all my questions, and giving me all the time and information I needed to make an informed decision. I worked with Conner Donohue and he was fantastic! Highly recommend!

Even though we did not buy a building at this time, I would recommend Joni to anyone that needs not just the building but knowledge about the process. She really helped me make the right decision even though it wasn't with her. Great customer service.

Hello everyone. There admittedly is some negative press going around about this company BUT take a few minutes to check all the facts. Remember that IF people are making reviews it is typically the few that had a bad experience, or an exceptionally good experience. Were some people disappointed with their experience through the COVID crisis with delays and/or cost changes? Yes. However, COVID pricing affected all of us and still is. Finally we are starting to see some relief. I am not affiliated with this company at all but rather was working to get a building through them.
Well, what about my experience? I have been on the phone many multiple times with these kind, helpful and accommodating people. They went out of their way to make my project work. The worked with me on the pricing and the shipping to make the project fit my budget. I was able to get in on some special pricing due to a large order being placed, however a budget problem came up and I was not able to continue with my project. Again, these people worked with me to everything they could to help me out. Ultimately I was not able to continue with the project, at least not yet, but even though this was the case they STILL were kind, understanding and helpful. They really wanted to help me make it work but when my budget got killed by unforeseen circumstances they came through. In a few months I guarantee I will be working with them again, detailing my dream garage workshop. Thank you Armstrong. Good luck!

DO NOT BUY from Armstrong Steel
I believe that Armstrong Steel is using unfair and deceptive business practices. They misrepresented that my $6524,00 deposit was required to "lock in" a price and then falsely blamed me for delays as an excuse to deny me the $5219.10 "rebate" agreed upon in the original contract. They claimed I didn't sign a final design agreement on time that they had never sent me!
There are so many reviews online about others with similar experiences. A news feature regarding legal action against Armstrong Steel https://www.denver7.com/news/contact-denver7/englewood-based-armstrong-steel-faces-class-action-lawsuit
Alleges there are more than 100 class members, and the amount in controversy exceeds $5,000,000. Another news article https://www.msn.com/en-us/money/markets/summerville-couple-blames-colorado-steel-company-for-dream-house-disaster/ar-AA1bpUKE
Also www.denver7.com/news/investigations/send-this-lie-to-the-news-armstrong-steel-customers-offered-refunds-with-unusual-condition
And a Facebook page Armstrong Steel Buildings Victim group has 154 members. My experience with Armstrong Steel is not unique.
Armstrong Steel employees refuse to take responsibility for their breach of contract and delay issues but have no problem refusing to refund your deposit when you do not agree to pay more than the original contract price. Be aware their terms of agreement on the website states: " You, the consumer, forfeit all rights to go to court to defend or assert your rights. The consumer also forfeits all rights to bring class actions against Armstrong Steel. By using the goods or services provided by Armstrong Steel, you give consent to these restrictions." What type of business demands customer forfeit their rights? A dishonest one...

If you are looking for a customer service person that communicates well and truly cares about getting all your details lined up for a best estimate on a custom metal building, then look no further then reaching out to Dani Rostad. C Taylor

I have been working with Chris at Armstrong Steel for a couple months now. We are just starting our process and he has been patient with me since day 1. Along with his patience he has always responded to me promptly and with all the information I inquire about and then some! We haven't even began our building process and he has earned us as a lifelong client. I am excited to see how the rest of the process unfolds for us working with Chris and Armstrong Steel.

I have been looking for metal building manufacturers for quite some time and after a brief call with the Armstrong Steel team, all the questions I had were promptly answered well beyond my satisfaction, and it was extremely easy to go through the process to commission a building. Alexandra Claudio went WAY above and beyond for me in designing the building and then helping troubleshoot all my questions and making what would have been an OK building into an AMAZING building. The local building code threw a massive curveball and she again stepped up to the plate and made all the necessary changes. This is truly an impressive company. Anyone looking for a well-oiled team to put together a gorgeous building at a very reasonable price, look no further. Armstrong Steel will absolutely have my repeat business and I'm already planning our next build.

Malinda Widrikis Was awesome to work with thru the process of getting the right building layout and pricing over so we can make that choice. Very knowledgeable on understand our wants and needs. If I need a second building later down the road will go thru Armstrong steel again.

Working with Armstrong Steel Corp is a professional personable experience. Chris Sirhall has walked me through the process and guided me through all aspects of the building and what we need to consider to complete the process.

To have someone who cares and understands all of the needs to make our choice meet our needs as well as guiding us through the process, A Great way to have a new building with 50 year warranty!

Highly Recommend Armstrong Steel!

Services are ok, product's description was clarified when we were headed to get order. Not highly recommended.

The same day that I inquired about a building project I received a call back. I was nervous at first because I thought my questions might be stupid. However, Conner Donahue made me feel very comfortable and we were able to start planning what I needed to do so they can move forward on the project. Connor was very knowledgeable about every step of the way including the prep of a site. I'm very excited to work with this company on my new project. Below is my old building, I plan to add a Mother in law cottage to the Existing structure.

In the process of buying a building from Armstrong Steel and the customer service has been stellar. Joshua Arteaga has been patient and organized with the many revisions to the project due to my changing circumstances. I feel great giving my business to this company. Thanks Joshua.

This is by far the worst business I have ever dealt with. They will take your money and never actually do what they said. Then contact you a year later trying to scam you out if more money.

I needed a small estimate to finish settling my father's estate - they came through in record time! Joseph V is the salesman to talk to!

I had a very positive experience working with Armstrong Steel. The representative, Charlie Jones, was extremely helpful. He answered all my questions, and it was easy explaining what I was looking for - I felt heard, and it was so quick to get a quote and render. Would absolutely work with them again.

I ordered my "dream" shop upon retiring in July of 2021, put down my $9K deposit and was told my the salesman that I could expect delivery first of the year 2022. I contacted my "project manager" numerous times during '22 only to be told "a couple more months", so after a couple of complaints to the BBB I finally received drawings in the late fall. I submitted my drawings to the permitting department for approval and had to pay all fees AGAIN because it had been over a year. The plans as submitted to me could not be approved, there were no footing details, no slab details, and no details as to how the shop was to attached to my home. I contacted Armstrong and was told everything they needed was on page 2, permitting checked the drawings again and same results. Contacted Armstrong again and this time was told that they did not supply these details and that I would have to hire an outside engineer to supply these details. Why was I not told this the first time or early on in this process? I am sure that they have some satisfied customers but again they aren't what they seem! Check Facebook victims group, over 135 members! Can't add pictures because there's nothing to show! I'm just glad I didn't do the excavation on my property preparing for the building!

Last summer I placed an order through Armstrong steel for a steel building to use as a garage and storage at my home. The staff of Armstrong were all very helpful and knowledgeable. Just make sure you get the project started with them with plenty of time if you have a deadline for completion as it does take time.

We are very pleased with the quality of the building, and the detailed blue prints they provided.

Armstrong is a scam. They will take your money and wait until you forfeit the deposit. Youll never get your drawings or structure. Once they get your deposit, nothing but crickets and when you had enough, they will offer to expedite your order but ask you to sign a gag contract and they sign it AFTER you do which means it will be edited to suit their needs. They can't change your position in line nor do they intend to.
They hide things in the contracts they provide, they won't provide dates, confirmed prices, everything is subject to change at their whim and they want you to believe there's nothing you can do about it. They have ruined hundreds of lives by trapping them in their scheme.
They also tell you theres a discount or you can be expedited if you leave a good review. If youve been scammed, please reach out to the groups out there who are trying to make this unethical business practice stop.

My husband and I signed a contract for a 30' x 80' metal building. We put +$15k for the deposit back in March 2021. Armstrong goes MIA for NINE MONTHS until November 2021 when we receive our preliminary drawings. We were verbally told we would get our building the first of the new year. Negative. The only thing we received at the new year was an additional +$52k in miscellaneous material price increases. A building we signed for at $40k is now over $90k and still no delivery date. It's been OVER A YEAR and still no resolution.

This was my third steel building project, first with Armstrong. It won't be my last! Jeremy was the best. Project management team really handled their business and helped me out. I love the way my galvanized framing looks. Only issue we had was no eave trim or cornter trim showed up with the building. I thought to myself "well here we go Mike! You've been through this before, no way you're getting this stuff". I was wrong! Kitty (customer service) handled it and had it on our jobsite in less than a week. She even wrote us a heartfealt apology letter! Great job guys. I'll be doing another 40x80 this fall for the rest of the equipment.

MB - Wyoming