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2.3

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AUKEY Reviews Summary

AUKEY has a rating of 2.3 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. AUKEY ranks 32nd among Cables sites.

service
2
value
3
shipping
2
returns
2
quality
2
Singapore
1 review
0 helpful votes
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Had issue with my purchase. Wrote to aukey but the response is horrible. And wrote an email to get an answer but it's been 1 month and still no answer, so shows how much they care about the customers. Never ever buy from them!

Date of experience: September 9, 2023
New Jersey
15 reviews
89 helpful votes
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These people DO NOT SUPPORT THEIR WARRANTIES. Even on their website, they REMOVED their own product reviews, because the reviews were bad. I have contacted them a half dozen times about a failed device within the 2 year warranty. NO RESPONSE WHAT SO EVER. NOTHING.
DO NOT buy from these people.

Date of experience: June 27, 2023
Hong Kong
2 reviews
0 helpful votes
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Great
March 29, 2021

Editing my review because the Customer Experience Manager called me immediately to resolve the issue I experienced.

I received a great product but the will call experience was not the greatest, given the weather the day I picked up.

Date of experience: March 29, 2021
Sri Lanka
11 reviews
30 helpful votes
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Nice power bank
December 13, 2017

I got one on a deal from Amazon. The device I got isn't very detailed on how much power it has. It shows three colors - white (full), green (middle?) And red (empty).

I wish there was more detail. But it works reasonably. Mine can charge an iPhone a few times.

I think capacity is less than it was but that's OK, I've used it over a year.

Date of experience: December 13, 2017