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Best Of Signs has a rating of 4.3 stars from 528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Best Of Signs most frequently mention customer service, good quality, and fast delivery. Best Of Signs ranks 5th among Banners sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
7,556 reviews
No critical highlights yet
Great phone rep! I couldn't have gotten through the order without her. It was not clear on the website how to get from the fabric/size page to a page for typing into a text box. It also wasn't clear at the outset that using custom dimensions wouldn't cost extra. She also told me that if I wanted I could just write the text in the specific instruction box and it would be laid out by the company.
I have ordered the same table runner from Best of Signs many times. All I wanted was a direct re-order. That was not possible. As the agent explained to me in a chat, the last order would have to have been within the last six months to make a re-order. Then, I selected one of "My Designs" and tried to make an order, but the system had a "Problem in fetching design tool data." This lead to a dead end (no options provided by the system at that point). Then, I tried starting over by going to customized table runners and using the design tool. After uploading my.eps logo file and trying to advance to checkout, there was another "Problem in fetching design tool data." Finally, when I was able to (hopefully) figure it out and make my order, I was charged tax, although on June 24,2023 per email conversations with Ira Keller, "We have set up your account as tax-exempt, so taxes will not apply to any future orders."
Love this site!
We print a lot of our theater backgrounds for our set pieces here. Great service!
I have two IDs.
But I ordered it twice.
Same.
I found out when the service center told me about it. Thanks.
Thank you, Choi, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I placed my order on Tuesday and paid with my Amazon card. When I checked today, all the data was gone. I got angry and uploaded the file again.
Because delivery was late, I paid more.
It's pretty good I just did not know the name of the cut or material but I called customer w and they helped me very good company
To be honest first that came up on the search
Was disappointed with how it turned out. Thought they would have the image up closer to the top
* Best Of Signs attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I was originally happy to find Best of Signs online, a clean, usable website and good prices. I placed an order, immediately realized I had the wrong size selected, and canceled it within minutes, initiating a separate order for the correct size. Two days later, they said the original order had been printed and could not be canceled, and hadn't even confirmed the second order. In other words, they were able to rush a bad job to print lightning fast to charge me, but were taking their sweet time with the correct order.
Even worse, having contacted support immediately, I hit multiple personalities answering the support mailbox. One was understanding and said I'd get a refund, no problem:
"We understand that our customers are the heart of our business, and we want to ensure we meet your expectations."
Only to have that countermanded by someone else. It's one thing to have poor service. It's another to have it acknowledged — then taken back. So even while I have nice things to say about the signs (despite some weird line/cut/grease marks where, I assume, a human was involved in trimming), I can't recommend this business, as I waste hours of my life trying to get a chargeback. At least I have someone saying I deserved a refund.
* Best Of Signs attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Quick and easy ordering.
Let's see when the product arrives for quality.
Update letters arrived as promised.
The template was all balled up… not a deal breaker but would have been a lot easier job.
Online search
Hello Jessica, we appreciate your feedback. Our team has put in considerable effort to streamline and simplify the order process, and we're delighted to hear that you are satisfied with the overall order processing and product quality. However, we regret any disappointment you experienced concerning the template. Your feedback is valuable to us, and we will certainly take it into consideration to enhance the overall customer experience.
Quick and easy ordering.
Let's see when the product arrives for quality.
Online search
Great but more font choices would be nice. Thank you.
Because signs are all that you do.
Great but more font choices would be nice. Thank you.
Because signs are all that you do.
Wish you guys had more clip art of black shadow style images but this has been nice
Great price for what we needed
Thank you, Walter, for the appreciation! We're delighted to know that you enjoyed our designs. If there's anything specific, you'd like to see more of or if you have any special requests, we're all ears! Looking forward to continuing to serve you.
Quick and easy. Beautiful colors.
Great introductory price
These were the perfect size for my car.
Great introductory price
Super easy ordering process and great pricing!
Email I received.
Price and ease of ordering.
Email I received.
Very easy to use website and prices are reasonable for the product! However, my package came from the country India, which I had no problem with that in itself. However, when package came in over a week late, it was not from a facility in the US, which is how it can have the priority shipping by fedex in 5 days.
They gave me a tracking number, which I thought was customary to send via Emil from businesses when you purchase from them.
Price is much better than others for the product and shipping, and needed the sign asap for a new business opening.
Hey Noah! We truly regret the inconvenience you have had to deal with and the delivery delay. This is not the kind of experience we want our clients to have with us. We appreciate your business and are aware of how important quick delivery is. We rely on outside logistics suppliers, so while all of our orders are dispatched on schedule, we have no control over this part of the process. We value you as a customer, thus we are happy to reimburse you for the shipping costs you incurred. We have submitted a refund request on your behalf. Once approved, it will be processed within 2 business days. Depending on your bank, the amount may take up to 7 business days to be reflected in your account. We value your feedback, so we have passed it along to the appropriate team in order to provide a better experience moving forward. If you have any further questions or need any assistance in the future, don't hesitate to reach out.
Very easy to use website and prices are reasonable for the product!
Price is much better than others for the product and shipping.
Easy to order. Good Product selection. Speedy service.
I got a custom flag for a special event.
Easy to use template etc. Great coordination behind the scenes.
Reflective qualities.
Good price and quality.
Reflective qualities.
It was user friendly. Great customer service. Loved the product.
It was simple to use
It was simple to use
Amazing prices. Much less than similar companies. Easy to use design program right on site!
Great prices and product selection
Amazing prices. Much less than similar companies. Easy to use design program right on site!
Great prices and product selection
I am a multiple times repeat customer. Always great!
Repeat customer
I am a multiple times repeat customer. Always great!
Repeat customer
Great service and a beautiful product. Definitely will use Best of Signs again!
The banner arrived in excellent condition, the quality was great, it looks awesome.
Fun product, easy website, creative people helped improve my design for free. So fun
Interbet search
Easy ordering, free re-editing if needed. Products looks exactly like the proof. Price points are fantastic.
Great Quality Products for an Exceptional Price.
Good Prices, good service. I will use them again!
Good Prices
Very helpful. Placed wrong order got great customer service to correct it! Good quality material. Looks great on the table.
Need for table cover
Such a good price! Easy process, and happy with the quality.
Gain trust and grow your business with customer reviews.
Thank you, Adam, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!