BooksRun has a rating of 4.5 stars from 2,110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BooksRun most frequently mention good condition, timely manner, and customer service. BooksRun ranks 1st among Textbook Rentals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
I appreciate your love and caring for books, it shows. I have made BooksRun one of my favorite Biblio.com sellers. Thank you very much!
I tried to sell various books to this company. They owe me $93.22 and apparently a check has been issued. However, I was supposed to receive payment no later than Feb. 20th and it is now March 6th. I contacted customer service 8 days ago and still have not received a response. I am now crossing my fingers and toes. I wish I had worked with a different company. Apparently you cannot call them. I tried.
Grad school is expensive; especially since I'm paying out-of-pocket. I live five hours away from my school's nearest campus, so the bookstore obviously was not an option. I compared prices between Amazon, BooksRun, and Etsy. Not only did BooksRun have the best price, the quality of the used textbooks and the time of delivery were great. I'll definitely order again next semester!
Products used:
Textbooks.
I appreciate your love and caring for books, it shows. I have made BooksRun one of my favorite Biblio.com sellers. Thank you very much!
Products used:
book: THE GAME hardbound
You are very welcome! Hope to work with you more, Bruce. - BooksRun Team
BooksRun's prices are always competitive, so I always compare them to my college bookstore first, whenever possible, for each required title. This experience, I paid for expedited shipping, and my BooksRun textbook was delivered ahead of schedule. I appreciated that a lot, because I was up against a deadline of needing to head back to campus. I've used BooksRun before over the years, and customer service is always great. Another five-star experience this time! Keep up the good work, BooksRun!
My bank will not cash my check because it was printed incorrectly. The check number is cut off and the important numbers on the bottom are printed on the bottom solid line and are unreadable. I've reached out many times to have it reissued with no success.A rep did message me two weeks ago asking for my PayPal and then disappeared and is unreachable... I've cashed a check from them before and I see the difference in the printing... Not sure why I can't get my check replaced. Horrible customer service!
I've never had a problem before but this time, The book was placed into the smallest package that it could fit in causing some damage. They did make it right by me so 10/10 for customer support.
Thank you for such amazing feedback, Kyle! We are happy to hear that our representative was able to resolve the case in the most satisfactory manner. Hope to see you again among our happy customers!- BooksRun Team
The books were better than described and shipped very promptly. If all sellers on a ebooks were like this I would continue to buy there. But two other booksellers were extremely disappointing including one who has never shipped my books and refuses to respond, as does abebooks.com. I noted which sellers treated me right and will buy from them directly or on another platform, but never again through a ebooks. But to reiterate, buying from BooksRun was an excellent experience. Buy with confidence from them.
I have purchased several books recently. All of them arrived as described or even better.
Always carefully packaged. Rely on this Seller online, or visit in Philadelphia!
Products used:
Reading all books !
Thanks for sharing your opinion with us. It's such a pleasure to do business with you! - BooksRun Team
I have been contacted multiple times to give a review of my experience. Why?
I contacted BooksRun about my item and received NO REPLY.
Look it up and leave me alone!
Super fast delivery considering book rate shipping etc. Most online used book stores seem to take ages:)
Thanks BooksRun, I'll be back.
I am currently a struggling college student and I purchased my textbooks for close to $200. Wanted to resell them as a way to make the money back so I decided to use Booksrun. They were offering me only $70 and I had to pay for shipping. They got the books after two weeks and offered me $0 dollars for some condition that was hidden in their terms in agreements. The kicker is that they will ship your books back for $12 out of your pocket. What a joke, do not use this website.
We do apologize for any issues that occurred with your order. The issue has already been addressed. Please contact us back for the resolution. - BooksRun Team
Thank you so much, BooksRun! I received your beautiful second-hand book with FREE shipping and super-sonic speedy delivery, great packaging and delivered right to my mailbox! It doesn't get any better than this. A perfect transaction and thank you for the lovely blue Bookmark too!
I didn't think I'd find an affordable copy of this book but BooksRun had it. It came three days before I projected looking for it in the mailbox, and the book itself, "A Map of Home" by Randa Jarrar, was a huge kick in the butt. (Palestinian-American writer to watch, if you are interested.) She's at the center of the current PEN America brouhaha. Right on for BooksRun for being smart enough to sell her book! I'd buy from them any day.
Exactly what I was looking for. Beautiful book in wonderful condition. I am very pleased with this smooth transaction. Even arrived early. Would recommend this seller to everyone.
Thank you BooksRun!
You are very welcome, Brian! It was such a pleasure to do business with you! - BooksRun Team
I was able to get a book at a reasonable rate and very quickly! Thank you for offering this service to students!
Thank you for sharing your experience, Jeni! That is really nice to hear! - BooksRun Team
The condition of my book was better than described and arrived sooner than expected. Great customer service is so rare. I'm glad I found this gem called Books Run.
Thanks for such an excellent review! We are so glad to see that you are satisfied with our services! - BooksRun Team
Book arrived in excellent conditions, better than described. Shipping was quick considering it was shipped via USPS.
Tip for consumers:
Shipping done via USPS.
Products used:
ESL Book
Thank you for the great review, Michele! Hope to see you among our customers in the future! -BooksRun Team
I was skeptical at first when going through the entire process of sending over my old college textbooks. I wondered if they would ever make it to the warehouse but also if I'd ever get paid. Both happened very quickly and the instructions on how to get it packaged and sent to the place was very clear and easy.
I'd highly recommend this service to anyone who is looking to sell their textbooks back and get some cash back.
Got my book in less than a week. Arrived well packaged. Book is in used but good condition... A lot of highlighting within pages but I'm not bothered by it. Very minimal writing within pages.
Will definitely use the service in the future.
Thank you for sharing your experience with us, Sandy! We work hard towards improvements every day and appreciate your opinion! - BooksRun Team
Picked up a few titles that my son needed for fire academy in amazing condition and superbly low prices, too. Ordered on a Thursday night and they arrived on Saturday, well in advance of the Monday start time for his classes. The books have endured quite well and are sure to remain the foundation of his fire library as he advanced through his career. Many thanks for such stellar service!
You are more than welcome! Looking forward to hearing back from you more in the future. - BooksRun Team
I found this company online. I had a lot of books to get rid of. I downloaded the app and it was so easy! I just scanned the isbn number with my phone and it would tell me if you were buying that book and how much you would pay. I sold 9 or 10 books that fit in one box. Shipping was free. It took a little while to get my check but I finally did. This was awesome!
Thanks for sharing your opinion with us, Debbie! We are happy to provide you with good services! - BooksRun Team
I had wanting to purchase the title I did for quite a while. I was very happy with the book itself (a colored pencil instruction book) and wished I had ordered it earlier.
BooksRun delivered the book much faster than I expected and it was very well packaged to protect the book. I look forward to ordering from them again. Excellent service.
Thank you for such amazing feedback, David! We are happy to hear that our representative was able to resolve the case in the most satisfactory manner. Hope to see you again among our happy customers!- BooksRun Team
I rented my ~$250 Crim Law book for less than a third of the price and got my torts book for only $4! They arrived very timely as well. Extremely happy!
We are glad you’ve had a positive experience in doing business with us! - BooksRun Team
I have used Booksrun services for two years now, and they never disappoint. My orders are always delivered in a timely and efficient manner. This company has made my college experience easier and less expensive.
You are very welcome, Joseph! It was such a pleasure to do business with you! - BooksRun Team
It's simple and easy with BOOKSRUN. Scan your book, enter details, print label, ship and get $$$. Love it.
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
I was so happy with my purchase from BooksRun the service was fast and efficient, and the book for a second hand book was in like new condition, marvellous. The price was great so much more cheaper than a store bought book. Well done BooksRun such a wonderful and helpful service, especially money wish.So so happy.
Products used:
Book
We would like to express our gratitude for such a review! We will keep improving our services. Hope to see you more among our customers in the future! - BooksRun Team
Very quick service. Though the book was listed as "Used. Good condition", I couldn't tell the difference between it and a new one. Very happy!
Thank you for the great review, Henry! Hope to see you among our customers in the future! -BooksRun Team
Looking to sell back your textbooks for most cash or buy/rent new at best prices? Fast pay with FREE shipping for college textbooks buyback. Best deals for new textbooks.
We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team