• CabinetParts

CabinetParts

Overview

CabinetParts has a rating of 4.7 stars from 5,666 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, timely manner, and fast delivery. CabinetParts ranks 6th among Furniture sites.

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Positive reviews (last 12 months): 91.5%
Positive
215
Neutral
12
Negative
8
10
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What reviewers want you to know

Positive highlights

  • Cabinet parts has been great to work with and always have the special items we need.

Critical highlights

  • I spent days online and with customer service but no money.
How would you rate CabinetParts?
Top Positive Review

“We Found the Part!”

Paul M.
1/7/24

When we recently bought our condo it was evident the kitchen cabinets were last updated over 20 years ago. We had a door hinge that broke and after tracking down the manufacturer they were able to direct us to your company for replacement parts. We received the replacement in around 10 days and were able to re-hang the door without issue. What began as a worry that we'd have to spend a lot of money possibly replacing the cabinet, ended up being a very inexpensive fix. Thanks for being a great resource!

Top Critical Review

“Beware your Returns!”

USSEnterprise ..
7/18/23

Terrible Experience! Placed an order for an item that was supposed to fit based on their description. When it did not, attempted to return but was told the cost of the return would exceed the refund! How's that for customer service? Don't plan to use them again especially since customer service offered no other option.

Reviews (5,666)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (123) cabinet parts (66)
Thumbnail of user paulm5266
1 review
0 helpful votes
January 7th, 2024
Verified purchase

When we recently bought our condo it was evident the kitchen cabinets were last updated over 20 years ago. We had a door hinge that broke and after tracking down the manufacturer they were able to direct us to your company for replacement parts. We received the replacement in around 10 days and were able to re-hang the door without issue. What began as a worry that we'd have to spend a lot of money possibly replacing the cabinet, ended up being a very inexpensive fix. Thanks for being a great resource!

Service
Value
Shipping
Quality
Thumbnail of user mitchellm394
1 review
0 helpful votes
February 18th, 2024
Verified purchase

Ordered the 15" VLS 2.0 Undermount Slide, Full ext., 90 lb, Soft Close and wasn't disappointed. Nice quality and price. I would definitely order this product again over Blum. I've been ordering from Cabinetsparts.com for many years now and have never been disappointed in the expedient delivery, and service. Thank you again for delivering a quality product and choice selection.

Products used:
15" VLS 2.0 Undermount Slide, Full ext., 90 lb, Soft Close

Service
Value
Shipping
Quality
Thumbnail of user thomasf1142
2 reviews
0 helpful votes
February 12th, 2024
Verified purchase

I needed replacement hinges for a two door corner cabinet. I provided some info online and Cheryl got back to me with a recommended set of hinges. I placed the order and received the hinges, plates and screws in a few days. She had indicated that I might have to drill new holes which I did. No problem. The hinges were exactly what I needed and they work perfectly. Thank you Cheryl and thank you Cabinets.org.

Service
Value
Shipping
Quality
Thumbnail of user georgeh2008
1 review
0 helpful votes
March 5th, 2024
Verified purchase

Having used the VLS 2.0 undermount slides previously, I was confident enough to fabricate my drawer boxes for my current project in advance because I knew I could count on the exact fit once I installed the slides. My only reason for four stars vs five is, I don't understand why the proper screws can't be provided along with the slides? Saves time not having to make extra trip to hardware store just to get the correct screws.

Thumbnail of user aaronb672
2 reviews
0 helpful votes
January 6th, 2024
Verified purchase

Love the selection and service at CabinetParts. In this order I purchased two Blum blind corner hinges for one of my kitchen cabinets. They arrived quickly and work great.

Thumbnail of user kylerh19
1 review
0 helpful votes
March 29th, 2024
Verified purchase

I went to stinking Home Depot like 4 times trying to find the correct hinge and the worker there who helped me was just as incompetent about cabinet hinges as I was. Turns out they didn't carry the ones I needed at all. I went cabinetparts.com and was able to get the correct hinge on the first attempt. They also taught me how to measure the overlay of the cabinets. I definitely would recommend going with cabinetparts.com!

Thumbnail of user laurad2426
1 review
0 helpful votes
April 16th, 2024
Verified purchase

Replacing my lazy suzanne turning part was as simple as one, two, three. Thank you for having this available to all of us "DIY's". My cabinet works like brand new, however, I am going to be very careful not to load that shelf with too many heavy cans. It cannot take the weight. Moderation with these is the key.

Thumbnail of user chriss5125
1 review
0 helpful votes
April 15th, 2024
Verified purchase

Item is a replacement part for my existing hinges, had to drill new holes which I was aware of prior to purchase. They fit perfectly!

Thumbnail of user hohne1
1 review
0 helpful votes
March 8th, 2024
Verified purchase

The quality is very good. I like the self closing feature that prevents slamming the cabinet shut.
It was packaged very well with boxes and a lot of bubble wrap. Working perfectly. Easy install.

Thumbnail of user johnh9970
1 review
0 helpful votes
March 15th, 2024
Verified purchase

Easy to order from. Received my order within a week. Everything was correct and in good condition. The only drawbacks were there was nothing that said screws were or weren't included. And after the initial credit card payment there was an additional $1.97 charge, with no explanation on what it was for.

Thumbnail of user gwenr137
1 review
0 helpful votes
January 19th, 2024
Verified purchase

Good quality beautiful cabinet knobs and pulls. Arrived quickly. Very stylish--lots of compliments from family and designer!

Thumbnail of user williams7182
1 review
0 helpful votes
April 12th, 2024
Verified purchase

Quick service. Product as ordered. Unfortunately I was charged twice for the product.

Thumbnail of user ruthb1553
1 review
0 helpful votes
March 15th, 2024
Verified purchase

Hinge arrived at allotted time and was the item I ordered. It was a pleasure doing business with you,

Thumbnail of user davidp6144
1 review
0 helpful votes
February 27th, 2024
Verified purchase

Purchased new Hera LED under cabinet lighting to replace Hera fluorescents. Hera designs like for like sizes and connectors so the upgrade can be easy. Unfortunately no one at cabinet parts knew how that could be done exactly so they gave me the wrong part numbers and I had to go figure it out on my own to get the right stuff. Oh well at least they had the right models to sell to me

Thumbnail of user thomasm5022
1 review
0 helpful votes
February 16th, 2024
Verified purchase

Needed short slides to add some shelf/drawers to a narrow space in my closet to make it more useful being only 14" wide it was too narrow to hang much. At only 11" deep, the shortest slides I found locally were 12" which could have worked but would look odd so I wanted to go the other way and use 10" slides and just let 1" extend past the slide which looks neater. Compared to most places, cabinet parts had them priced low, even adding in the shipping the total cost was under $5 per slide. They seem to be exactly the same as the big box brands and for the closet it allows for easy access so it's now a space we can store less often used toiletries and what not and free up the larger shelving for linens, towels, etc.

Thumbnail of user christinas1784
1 review
0 helpful votes
December 29th, 2023
Verified purchase

My Garbage "garage" inside tracks were malfunctioning after 5 years. My cabinet installer was of no help to me after spending 10's of thousand of dollars with them. I went online and found the parts on this website and they came a few days later. Installation was easy breezy. Thank you

Thumbnail of user waynes1193
1 review
0 helpful votes
December 1st, 2023
Verified purchase

Their sales support was very helpful in identifying the proper slides need for my Scheirich cabinet drawers. There were several to choose from so having the advice was very helpful. Order shipped quickly and arrived on time. One package was drop shipped from distributor. Installation was fairly simple when I became familiar with how they need to be installed. The first was a little tricky, but the rest went without a hitch.

Thumbnail of user waynes1260
1 review
0 helpful votes
March 12th, 2024
Verified purchase

Unisoft cabinet soft door closures arrived early enough for me to install them before I went out of town. Easy to install and adjust. My second round. I will be buying more for my Kitchen cabinet doors. Highly recommend.

Thumbnail of user garyb2784
1 review
0 helpful votes
March 29th, 2024
Verified purchase

After patiently waiting for 9 days for my sides to be delivered from your company (2 1/2 hours from my address) I was disappointed to discover they were not the correct size.

I am satisfied with how my problem was resolved.

Thumbnail of user lisab5338
1 review
0 helpful votes
January 19th, 2024
Verified purchase

Awesome design, looks good and nice and solid material. Will buy again for other rooms!
Delivery was quick and ordering easy.

Thumbnail of user connorg136
1 review
0 helpful votes
May 3rd, 2024
Verified purchase

The size of door track I needed wasn't in stock in any big box stores so I was happy to find they had it here. The price and shipping time were both very reasonable as well

Thumbnail of user edwarde546
1 review
0 helpful votes
March 12th, 2024
Verified purchase

Items arrived on a Saturday. I opened the boxes and notice a pair of slides were missing. There was a hole in the corner of the box, so it could have possible fallen out during transit. I left a message Saturday and had a confirmation that the replacement slides were shipped Monday. You can't ask for any better service than that.

Thumbnail of user russk233
1 review
0 helpful votes
March 8th, 2024
Verified purchase

I've always received the products I've ordered promptly and in good condition. Their website can sometimes be a little tedious to navigate but their phone support is always there if I get stuck.

Thumbnail of user markc4578
1 review
0 helpful votes
December 31st, 2023
Verified purchase

I've ordered parts from you for about 10 yrs now. I am extremely pleased with your products and service. My order is always packaged well and arrives when you say it should. It's great when I found your company online. No more dealing with the big box stores. Thank you and keep up the good work.

Thumbnail of user arnet8
1 review
0 helpful votes
February 20th, 2024
Verified purchase

I explained to the sales rep what I was trying to do with the slides, I received them and have one set installed and the drawer works perfectly.
Thank you for your help.

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Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service

Company Representative

Thumbnail of user richardw170
Richard W.
Typically does not respond to reviews

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